Which app has more detected Shopify stores, Gladly: AI Customer Support or Gorgias: AI, Helpdesk & Chat?
Gorgias: AI, Helpdesk & Chat has the larger detected footprint with 27,607 detected stores.
Shopify app comparison
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Combined detected footprint
27,812
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Aug 12, 2026 for Gladly: AI Customer Support and Aug 18, 2026 for Gorgias: AI, Helpdesk & Chat, Gladly: AI Customer Support is detected on 205 Shopify stores vs 27,607 for Gorgias: AI, Helpdesk & Chat.
Side-by-side stats
| Signal | Gladly: AI Customer Support | Gorgias: AI, Helpdesk & Chat |
|---|---|---|
| Detected stores | 205as of Aug 12, 2026 | 27,607as of Aug 18, 2026 |
| Reviews | 29 reviews | 874 reviews |
| Rating | 4.6 | 4.4 |
| Pricing posture | $180 | Free trial available |
| Top categories | Apparel & Accessories, Health & Beauty, Sporting Goods | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco |
| Top countries | United States, Canada, France | United States, Australia, United Kingdom |
| Momentum band | No positive or neutral public band |
Switching movement
FAQ
Gorgias: AI, Helpdesk & Chat has the larger detected footprint with 27,607 detected stores.
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.
| No positive or neutral public band |