Which app has more detected Shopify stores, Gladly: AI Customer Support or Help Scout?
Gladly: AI Customer Support has the larger detected footprint with 210 detected stores.
Shopify app comparison
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Combined detected footprint
315
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Sep 14, 2026 for Gladly: AI Customer Support and Sep 13, 2026 for Help Scout, Gladly: AI Customer Support is detected on 210 Shopify stores vs 105 for Help Scout.
Side-by-side stats
| Signal | Gladly: AI Customer Support | Help Scout |
|---|---|---|
| Detected stores | 210as of Sep 14, 2026 | 105as of Sep 13, 2026 |
| Reviews | 29 reviews | 24 reviews |
| Rating | 4.6 | 4.5 |
| Pricing posture | Free plan available | Free plan available |
| Top categories | Apparel & Accessories, Health & Beauty, Sporting Goods | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top countries | United States, Canada, France | United States, United Kingdom, Germany |
| Momentum band | No positive or neutral public band |
FAQ
Gladly: AI Customer Support has the larger detected footprint with 210 detected stores.
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.
| No positive or neutral public band |