Shoplist detects stores using Gladly: AI Customer Support, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.
Shoplist public signals
Signal date June 19, 2026
Last listing check today, 2 re-detections this week
Detected stores
197
15 public rows shown
As of Jun 19, 2026
Reviews
29 public reviews
4.6 average rating
As of Jan 22, 2026
Momentum
24 Cooling
Trend comparison is paused while app-store observation coverage stabilizes
As of Jul 4, 2026
Latest review
January 22, 2026
As of Jan 22, 2026
Trend comparison is paused while app-store observation coverage stabilizes. This can reflect seasonality, category shifts, or competitor movement.
Updated Jul 4, 2026
Momentum inputs
28d installs
4
Prev. 28d
19
New 28d
2
30d reviews
0
The trend percentage compares this app's share of all installs Shoplist observed across the app store in each 28-day window, so it can move differently than the raw install counts above.
App Health Score
Quick answer
As of June 19, 2026, Shoplist detects 197 Shopify stores using Gladly: AI Customer Support. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.
Public merchant index
Search 197 merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.
182 more stores are hidden
Create a free account to unlock your first 25 stores — pre-filtered to the ones worth contacting — or upgrade to export all 197 to CSV.
or get Gladly: AI Customer Support's weekly pulse by email
Activity and changes
Shoplist groups public crawl signals into observed store movement and Shopify App Store listing changes. No longer detected means Gladly: AI Customer Support stopped appearing in the public storefront evidence Shoplist tracks.
2
2
4 stores no longer detected this month
Track which accounts cooled off and what showed up in the same storefront stack next.
Observed in recent scans
Missing in latest scans
Previously showed Gladly: AI Customer Support signals.
Gladly: CX AI built for LTVGladly: AI Customer Support
CX AI that engages customers instead of deflecting them, and grows lifetime value.Resolve orders, returns, and questions automatically with AI support built for small businesses.
Description rewritten
+4 more changes in this update
Resolve orders, returns, and questions automatically with AI support built for small businesses.Resolve orders, returns, and questions automatically with AI support built for growing businesses.
Gladly Inc
5 added — “View the promotional video for Gladly: CX AI built for LTV”
Removed
+3 more changes in this update
1 added — “"Our customers don't even know they are talking to AI."”
Adoption footprint
Brands using Gladly: AI Customer Support, grouped by product count
Detected stores by country
Top 5Current public merchant geography.
Alternatives and adjacent apps
Moving in this category
Willdesk: Live Chat&AI Chatbot
689 detected stores
Gorgias: AI, Helpdesk & Chat
28K detected stores
Commslayer: AI Helpdesk & Chat
Free plan
Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp
The customer support platform for ecommerce
Reviews and velocity
4.6
29
Jan 22, 2026
Recent public review volume from Shoplist crawl history.
Peak 6
Apr 2022
+2 vs prior
May 2022
Flat vs prior
Jun 2022
+3 vs prior
Sep 2022
-5 vs prior
Dec 2025
Flat vs prior
Jan 2026
Flat vs prior
Pricing
App-store listing
Resolve orders, returns, and questions automatically with AI support built for growing businesses.
A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed.
Methodology
Counts are based on Shoplist's latest available public crawl signal dated June 19, 2026.
197 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Shoplist currently detects public evidence of 197 Shopify stores using Gladly: AI Customer Support. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.
This page shows 15 public example merchants using Gladly: AI Customer Support. The full workflow adds filters, exports, contacts, and monitoring.
Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Gladly: AI Customer Support alongside complementary tools.
Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Gladly: AI Customer Support.
Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.
Turn Gladly: AI Customer Support detections into a workflow
Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.
