A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed.

Most Shopify stores ship gifts with packing slip gift messages, anonymous packages, gift cards going to the buyer not the recipient, and manual bulk gift orders. Giftnote automates all of it: branded gift notes timed to delivery via live carrier tracking, cards sent straight to the recipient, self-serve multi address corporate gifting, automated Shopify orders with tax and shipping. Every giftee syncs to Klaviyo, so recipients that fall into a black hole become contacts you can market to.

Maximize your store's profit through A/B testing with Intelligems. Split test anything on your site in just a few clicks: Content Testing lets you experiment with themes, landing pages, UX and content to boost conversion and reduce CAC. Our Profit Optimization plan helps you find the "sweet spots" in your pricing, offers, shipping rates & thresholds, to boost profit. Our team of experts has run thousands of split tests, and helped transition many teams from Google Optimize to Intelligems.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.

Littledata pioneered server-side tracking for Shopify, connecting first-party customer data into Google Analytics, Google Ads, Meta Ads (Facebook and Instagram), TikTok, Pinterest and Klaviyo. Reliably linking revenue to marketing channels boosts marketing attribution and fuels higher performing campaigns. For Klaviyo, get more revenue from the same abandonment flows by identifying opted-in customers. For Google, get a tracking upgrade over Google & YouTube app, with Enhanced Conversions.