How it works

From raw reviews to ranked themes

The AI does the reading; the evidence stays attached so you can check its work.

  1. 1

    Define a scope

    A scope is your competitive set: your app plus the competitors you care about. That framing keeps the analysis commercial — what merchants complain about across your market, not the whole App Store.

  2. 2

    AI clusters the reviews into themes

    Market Voice reads up to 24 months of public App Store reviews across the scope and clusters recurring complaints and praise into named themes, keeping pain and praise separate so neither drowns out the other.

  3. 3

    Read the briefs, check the evidence

    Themes are ranked by commercial opportunity and summarized in weekly briefs. Every theme links back to the underlying review quotes, so you can verify any claim against the source before acting on it.

What you get

A research analyst for your category

Scopes, themes, briefs, and sentiment — each grounded in citable source reviews.

Competitive scopes

Analyze your app against the competitors you choose. Scopes re-analyze on a schedule, with the last-analysis time always visible.

Pain & praise themes

Recurring merchant complaints and compliments, clustered and named — partitioned so pricing gripes never blur into onboarding praise.

Opportunity ranking

Themes are scored by commercial opportunity, so the roadmap conversation starts from what merchants are loudest about.

Weekly briefs

Narrative summaries of what moved in your scope: new themes, growing complaints, shifting sentiment.

Trust pulse

Aggregated review sentiment across the scope over time — a quick read on whether a competitor is winning or losing merchant trust.

Evidence cards

Every theme cites its source reviews. No black-box claims: if Market Voice says onboarding is a pain point, you can read the merchants saying so.

Honest data

Checkable by design

Market Voice analyzes public reviews only, and every theme carries evidence cards linking to the reviews behind it. If a theme looks wrong, you can read the sources and judge for yourself — the model summarizes, it does not testify.

Analysis freshness is explicit: each scope shows when it last ran. How review data is sourced and labeled is covered in the data methodology.

FAQ

Frequently asked questions

Get started

Your roadmap is hiding in your competitors' reviews.

Set up a scope and read what merchants in your category actually complain about.

Start freeSee pricingMarket Voice is available on paid plans.