Question 1

How fresh and accurate is your data?

Accepted Answer

Our database contains over 1M+ stores, apps, and experts with data updated daily. We continuously crawl and monitor the Shopify ecosystem to ensure you're working with the most current information available for informed business decisions.

Question 2

When will API access be available?

Accepted Answer

API access is included with Business plans and is coming soon. You'll be able to programmatically access all Shoplist data through our REST API. Contact our sales team for early access and technical documentation.

Question 3

What support do I get with each plan?

Accepted Answer

Free users get community support. Starter plans include basic email support. Pro plans receive priority email support with faster response times. Business plans include a dedicated account manager for personalized assistance and strategic guidance.

Question 4

Do you offer trials or money-back guarantees?

Accepted Answer

Start with our comprehensive free plan to explore Shoplist's core capabilities. All paid plans can be cancelled anytime, and we offer prorated refunds for unused portions of your subscription. No long-term commitments required.

Question 5

Can my team collaborate on the same account?

Accepted Answer

Business plans support up to 5 team members with individual logins. Team members share the same data access and export allowances. Starter and Pro plans are designed for individual users. Need more seats? Contact sales for custom enterprise solutions.

Question 6

What data can I export and in what formats?

Accepted Answer

Export comprehensive store, app, and people data in CSV format. Starter plans allow 5,000 rows per export, Pro plans 100,000 rows, and Business plans 1,000,000 rows. Business plans also get access to people & contact data exports.

Question 7

How much can I save with quarterly billing?

Accepted Answer

Save up to 20% when you switch to quarterly billing. This discount is automatically applied at checkout when you select quarterly billing for any of our paid plans.

Question 8

Can I upgrade or downgrade my plan at any time?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately for upgrades. For downgrades, changes take effect at your next billing cycle to ensure you get full value from your current plan.

Question 9

What are the limitations of the free plan?

Accepted Answer

Free plan includes access to 1M+ stores and apps with basic filters, the ability to follow stores and apps for updates, and limited pagination (10 pages). No data export, AI features, or advanced filters are available on the free plan.

Question 10

How does enterprise pricing work?

Accepted Answer

Enterprise plans are customized based on your specific needs, data requirements, and team size. Contact our sales team for a personalized quote and to discuss custom features, dedicated support, and volume discounts.

Plans & Pricing

Free

Starter

Pro

Business

Pricing Questions?