Which app has more detected Shopify stores, Gladly: AI Customer Support or Willdesk: Live Chat&AI Chatbot?
Willdesk: Live Chat&AI Chatbot has the larger detected footprint with 689 detected stores.
Shopify app comparison
Gladly: AI Customer Support vs Willdesk: Live Chat&AI Chatbot— adoption, reviews, and pricing compared with real detection data
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Shared ChatShared HelpdeskShared Apparel & AccessoriesShared Health & Beauty
Combined detected footprint
886
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Jun 19, 2026, Gladly: AI Customer Support is detected on 197 Shopify stores vs 689 for Willdesk: Live Chat&AI Chatbot.
Side-by-side stats
Adoption, reviews, and pricing
| Signal | Gladly: AI Customer Support | Willdesk: Live Chat&AI Chatbot |
|---|---|---|
| Detected stores | 197as of Jun 19, 2026 | 689as of Jun 19, 2026 |
| Reviews | 29 reviews | 877 reviews |
| Rating | 4.6 | 4.9 |
| Pricing posture | $180 | Free plan available |
| Top categories | Apparel & Accessories, Health & Beauty, Sporting Goods | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top countries | United States, Canada, France | United States, United Kingdom, Hong Kong |
| Momentum band | No positive or neutral public band | No positive or neutral public band |
FAQ
Comparison notes
Does Shoplist show exact merchants switching between Gladly: AI Customer Support and Willdesk: Live Chat&AI Chatbot?
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
What data powers these Shopify app comparisons?
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.