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  1. Shopify apps
  2. Compare
  3. Gorgias: AI, Helpdesk & Chat vs Willdesk: Live Chat&AI Chatbot

Shopify app comparison

Gorgias: AI, Helpdesk & Chat vs Willdesk: Live Chat&AI Chatbot — adoption, reviews, and pricing compared with real detection data

Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.

Shared HelpdeskShared ChatShared Apparel & AccessoriesShared Health & Beauty

Combined detected footprint

28,423

detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.

Quick answer

As of Sep 1, 2026 for Gorgias: AI, Helpdesk & Chat and Aug 31, 2026 for Willdesk: Live Chat&AI Chatbot, Gorgias: AI, Helpdesk & Chat is detected on 27,770 Shopify stores vs 653 for Willdesk: Live Chat&AI Chatbot.

Side-by-side stats

Adoption, reviews, and pricing

SignalGorgias: AI, Helpdesk & ChatWilldesk: Live Chat&AI Chatbot
Detected stores27,770as of Sep 1, 2026653as of Aug 31, 2026
Reviews893 reviews878 reviews
Rating4.44.9
Pricing postureFree trial availableFree plan available
Top categoriesApparel & Accessories, Health & Beauty, Food, Beverages & TobaccoApparel & Accessories, Home & Garden, Health & Beauty
Top countriesUnited States, Australia, United KingdomUnited States, United Kingdom, China
Momentum bandNo positive or neutral public bandNo positive or neutral public band

Switching movement

1 brands dropped one and added the other in the last 180 days

see which way they moved

FAQ

Comparison notes

Which app has more detected Shopify stores, Gorgias: AI, Helpdesk & Chat or Willdesk: Live Chat&AI Chatbot?

Gorgias: AI, Helpdesk & Chat has the larger detected footprint with 27,770 detected stores.

Does Shoplist show exact merchants switching between Gorgias: AI, Helpdesk & Chat and Willdesk: Live Chat&AI Chatbot?

The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.

What data powers these Shopify app comparisons?

Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.