Which app has more detected Shopify stores, Gorgias: AI Helpdesk & Chat or Willdesk: Live Chat&AI Chatbot?
Gorgias: AI Helpdesk & Chat has the larger detected footprint with 28,264 detected stores.
Shopify app comparison
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Summed per-app detections
28,893
The two app store counts added together. A store using both apps is counted twice; this is not a unique store or customer total. Each app's observation date is shown below.
Quick answer
As of Oct 14, 2026 for Gorgias: AI Helpdesk & Chat and Oct 13, 2026 for Willdesk: Live Chat&AI Chatbot, Gorgias: AI Helpdesk & Chat is detected on 28,264 Shopify stores vs 629 for Willdesk: Live Chat&AI Chatbot.
Side-by-side stats
| Signal | Gorgias: AI Helpdesk & Chat | Willdesk: Live Chat&AI Chatbot |
|---|---|---|
| Detected stores | 28,264as of Oct 14, 2026 | 629as of Oct 13, 2026 |
| Reviews | 900 reviews | 878 reviews |
| Rating | 4.4 | 4.9 |
| Pricing posture | Free trial available | Free plan available |
| Top categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top countries | United States, Australia, United Kingdom | United States, Unknown, United Kingdom |
| Momentum band |
Switching movement
FAQ
Gorgias: AI Helpdesk & Chat has the larger detected footprint with 28,264 detected stores.
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.
| No positive or neutral public band |
| No positive or neutral public band |