Detected Jul 18, 2026
Merchant sentiment summary updated
Merchants praise this app for enhancing customer support by centralizing communication, reducing response times, and allowing focus on comp…Removed
Shopify Stores Using Gorgias: AI, Helpdesk & Chat
Shoplist detects stores using Gorgias: AI, Helpdesk & Chat, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.
Shoplist public signals
What is visible for Gorgias: AI, Helpdesk & Chat right now
Signal date July 17, 2026
#7 in Store management
Last listing check today, 108 re-detections this week
Detected stores
28,397
15 public rows shown
As of Jul 17, 2026
Reviews
862 public reviews
4.5 average rating
As of Jun 23, 2026
Momentum
33 Watch
-39% installs vs. the app-store average over the latest 28 days
As of Jul 18, 2026
Latest review
June 23, 2026
As of Jun 23, 2026
Watch95% data confidence
33 momentum score
-39% installs vs. the app-store average over the latest 28 days. This can reflect seasonality, category shifts, or competitor movement.
Updated Jul 18, 2026
Momentum inputs
28d installs
731
Prev. 28d
1.4K
New 28d
446
30d reviews
4
The trend percentage compares this app's share of all installs Shoplist observed across the app store in each 28-day window, so it can move differently than the raw install counts above.
Installs
100
Growth
23
Adoption
100
Reviews
53
Fit
84
Quick answer
As of July 17, 2026, Shoplist detects 28,397 Shopify stores using Gorgias: AI, Helpdesk & Chat. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.
Public merchant index
Every store running Gorgias: AI, Helpdesk & Chat, on tap.
Search 28K merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.
StoreCategoryCountryShopRank# AppsInstalled
28K more stores are hidden
Create a free account to unlock your first 25 stores — pre-filtered to the ones worth contacting — or upgrade to export all 28K to CSV.
or get Gorgias: AI, Helpdesk & Chat's weekly pulse by email
Activity and changes
Recent signals for Gorgias: AI, Helpdesk & Chat
Shoplist groups public crawl signals into observed store movement and Shopify App Store listing changes. No longer detected means Gorgias: AI, Helpdesk & Chat stopped appearing in the public storefront evidence Shoplist tracks.
New 28d
446
Redetected
285
705 stores no longer detected this month
Track which accounts cooled off and what showed up in the same storefront stack next.
Observed in recent scans
Recently detected
Missing in latest scans
No longer detected
Previously showed Gorgias: AI, Helpdesk & Chat signals.
App Store listing
Listing changes
Adoption footprint
Category, country, and product-count distribution
Top categories
Apparel & Accessories6.2K
Health & Beauty5.3K
Food, Beverages & Tobacco3.2K
Home & Garden3.1K
Sporting Goods1.2K
Stores by product count
Brands using Gorgias: AI, Helpdesk & Chat, grouped by product count
11-507.3K
51-1003.8K
201-5003.6K
101-2003.3K
1-103.1K
Detected stores by country
Top 5Current public merchant geography.
1.United States
48.1%2.Australia
11.1%3.United Kingdom
9.9%4.Canada
5.2%5.Unknown
2.9%Co-detected app stacks
Alternatives and adjacent apps
Related Shopify apps worth comparing
Compare appsCompare Gorgias: AI, Helpdesk & Chat with Willdesk: Live Chat&AI ChatbotMoving in this category
Related apps to keep on the board
Willdesk: Live Chat&AI Chatbot
687 detected stores
Octocom AI CX & CS suite
Free trial
Chatty AI Chatbot & Live Chat
4.2K detected stores
Willdesk: Live Chat&AI Chatbot
Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp
ChatHelpdesk
4.9(877)
Free plan687 detected stores
Octocom AI CX & CS suite
ChatHelpdesk
4.9(10)
Free trial
Chatty AI Chatbot & Live Chat
ChatFAQ
4.9(3.2K)
Free plan4.2K detected stores
Taggo: AI Chatbot
ChatHelpdesk
5(6)
Free plan
Richpanel: AI Customer Support
Live Chat, Helpdesk & Self Service. Upgrade Zendesk, Gorgias
Chat
4.9(177)
Free trial1.7K detected stores
BestChat: AI Chatbot+Live Chat
The efficiency bridge between you and your customers.
Chat
4.8(250)
Free plan364 detected stores
Reviews and velocity
Public review signals
Rating
4.5
Reviews
862
Latest
Jun 23, 2026
Reviews added by month
Recent public review volume from Shoplist crawl history.
Peak 16
Jan 2026
-6 vs prior
Jan 20267reviews
Feb 2026
+8 vs prior
Feb 202615reviews
Mar 2026
-3 vs prior
Mar 202612reviews
Apr 2026
-6 vs prior
Apr 20266reviews
May 2026
+10 vs prior
May 202616reviews
Jun 2026
-7 vs prior
Jun 20269reviews
Pricing
Pricing and plan posture
Starter plan
$10- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60- 300 tickets per month included
- Automation add-on available
- Customer service
- Live chat
Pro plan
$360- 2000 tickets included
- Automation add-on available
- Customer service
- Live chat
Advanced plan
$900- 5000 tickets included
- Automation add-on available
- Customer service
- Live chat
App-store listing
About Gorgias: AI, Helpdesk & Chat
Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
Listing highlights
- Every conversation, all in one place: Connect 100+ apps into Gorgias
- Automate your customer support: Easy-to-set-up AI for on-brand messaging.
- Turn shoppers into repeat customers: Increase GMV with personalized campaigns
- Create, duplicate, edit, and refund Shopify orders directly within Gorgias
- Automatically insert customer data straight from Shopify into your responses
Features
Channels
Chatbot
Contact form
Email
FAQs
Help center
Live chat
Phone
Show moreShow less
SMS
Self-service
Social media
Customization
Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font
Show moreShow less
Emojis and stickers
Tagging
Welcome messages
Automated responses
Cart recovery
Cross-sell
Discounts
FAQs
Greetings
Order updates
Product recommendations
Show moreShow less
Quick replies
Review requests
Upsell
Real-time messaging
AI chatbots
Agent analytics
Customer insights
Email chat
File upload
Live chat
SMS
Show moreShow less
Social media
Workflow automation
AI responses
Auto-assign
Auto-reply
Order tracking
Response templates
Rule-based triggers
Spam detection
Show moreShow less
Tagging
Ticketing
Methodology
How to read these signals
Counts are based on Shoplist's latest available public crawl signal dated July 17, 2026.
28,397 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about Gorgias: AI, Helpdesk & Chat
How many Shopify stores use Gorgias: AI, Helpdesk & Chat?
Shoplist currently detects public evidence of 28,397 Shopify stores using Gorgias: AI, Helpdesk & Chat. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.
Which Shopify stores use Gorgias: AI, Helpdesk & Chat?
This page shows 15 public example merchants using Gorgias: AI, Helpdesk & Chat. The full workflow adds filters, exports, contacts, and monitoring.
What apps are commonly used with Gorgias: AI, Helpdesk & Chat?
Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Gorgias: AI, Helpdesk & Chat alongside complementary tools.
Can I export stores using Gorgias: AI, Helpdesk & Chat?
Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Gorgias: AI, Helpdesk & Chat.
How does Shoplist detect Gorgias: AI, Helpdesk & Chat?
Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.
Turn Gorgias: AI, Helpdesk & Chat detections into a workflow
Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.