Shopify Stores Using Gorgias: AI Helpdesk & Chat

Helpdesk & ChatBy Gorgias Inc.4.4 (900 reviews)Updated October 14, 2026

Shoplist has detected Gorgias: AI Helpdesk & Chat on 28,264 Shopify storefronts. Explore their stacks and observed changes to research prospects, competitors, and potential partners.

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Detected stores: 28,26415 listed below
Rating: 4.4900 reviews
Category rank: #4in Store management
Pricing: Free trialThen from $10/month

Data checked October 15, 2026Listing checked today47 re-detections this weekHow Shoplist knows

Shopify stores using Gorgias: AI Helpdesk & Chat

15 of 28,264 detected stores, ranked by traffic. The full list adds filters, contact availability, and CSV export.

Open the full list

Public profiles are a sample of Shoplist’s detected storefronts, not the full Shopify market. First detected is when Shoplist observed the app, not its installation date.

StoreCategoryCountryTraffic rankAppsFirst detected

Princess Polly AUS
www.princesspolly.com.au
CategoryApparel & AccessoriesCountryAUTraffic rank#3Detected apps18First detectedOct 2025
Princess Polly USA
us.princesspolly.com
CategoryApparel & AccessoriesCountryUSTraffic rank#2Detected apps18First detectedOct 2025
Steve Madden
www.stevemadden.com
CategoryApparel & AccessoriesCountryUSTraffic rank#5Detected apps14First detectedFeb 2025
Billabong
www.billabong.com
CategoryApparel & AccessoriesCountryUSTraffic rank#8Detected apps9First detectedApr 2025
AKIRA
shopakira.com
CategoryApparel & AccessoriesCountryUSTraffic rank#6Detected apps13First detectedOct 2025
Culture Kings NZ
www.culturekings.co.nz
CategoryApparel & AccessoriesCountryNZTraffic rank#18Detected apps10First detectedOct 2025
Nine West
ninewest.com
CategoryApparel & AccessoriesCountryUSTraffic rank#19Detected apps15First detectedOct 2025
KARL LAGERFELD
www.karllagerfeld.com
CategoryApparel & AccessoriesCountryNLTraffic rank#17Detected apps7First detectedNov 2025
MacroBaby
www.macrobaby.com
CategoryBaby & ToddlerCountryUSTraffic rank#12Detected apps14First detectedOct 2025
Kith
kith.com
CategoryApparel & AccessoriesCountryUSTraffic rank#29Detected apps5First detectedFeb 2025
Culture Kings
www.culturekings.com.au
CategoryApparel & AccessoriesCountryAUTraffic rank#43Detected apps8First detectedFeb 2025
Luli Fama
www.lulifama.com
CategoryApparel & AccessoriesCountryUSTraffic rank#32Detected apps9First detectedOct 2025
Luli Fama AU
www.lulifama-au.com
CategoryApparel & AccessoriesCountryUSTraffic rank#30Detected apps5First detectedNov 2025
Grunt Style, LLC
www.gruntstyle.com
CategoryApparel & AccessoriesCountryUSTraffic rank#42Detected apps15First detectedFeb 2025
New Era Cap
www.neweracap.com
CategoryApparel & AccessoriesCountryUSTraffic rank#62Detected apps12First detectedOct 2025

28,249 more stores in the full list

A free account unlocks the first 25 with filters and contact availability. Paid plans export all 28,264 to CSV.

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Install momentum

Score 49/100 · 95% data confidence · Updated Oct 17, 2026

Watch

Trend comparison is paused while app-store observation coverage stabilizes. This can reflect seasonality, category shifts, or competitor movement.

Installs, last 28 days: 2.4K
Prior 28 days: 950
New stores, 28 days: 2.1K
Reviews, 30 days: 4

Recent Gorgias: AI Helpdesk & Chat activity

2,128 new detections and 286 re-detections in the last 28 days. Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.

659 stores stopped showing Gorgias: AI Helpdesk & Chat in the last 28 days.See which, and what replaced them

Recently detected

No longer detected

App Store listing

Listing changes

2 updates

Detected Oct 15, 2026

App name changed +11 more

Positioning

App name changed

Gorgias: AI, Helpdesk & ChatGorgias: AI Helpdesk & Chat

Listing title changed

Leading AI-powered conversational commerce platform for brandsLeading AI customer support and helpdesk for faster customer service across live chat and email.

Description rewritten

+9 more changes in this update

Detected Sep 25, 2026

Merchant sentiment summary updated

Positioning

Merchant sentiment summary updated

Merchants describe this as a centralized, multi‑channel support hub with deep Shopify integration, letting agents manage orders and refunds…

Where Gorgias: AI Helpdesk & Chat is installed

The categories, store sizes, and countries of the stores Sonar detects it on, and the apps most often installed alongside it.

Top categories

Apparel & Accessories6.9K
Health & Beauty6.1K
Food, Beverages & Tobacco3.7K
Home & Garden3.3K
Sporting Goods1.3K

Stores by product count

Brands using Gorgias: AI Helpdesk & Chat, grouped by product count

11-507.3K
51-1003.7K
201-5003.6K
101-2003.3K
1-103.2K

Stores by country

Share of currently detected stores, top five.

United States45.7%
Australia10.1%
United Kingdom9.6%
Unknown7.6%
Canada5.0%

Apps installed alongside Gorgias: AI Helpdesk & Chat

Alternatives to Gorgias: AI Helpdesk & Chat

Apps merchants weigh against Gorgias: AI Helpdesk & Chat, with their own detected stores and ratings.

Track these competitors

Compare appsCompare Gorgias: AI Helpdesk & Chat with Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp

ChatHelpdesk

4.9(878)

Free plan620 detected stores

Re:amaze AI Helpdesk & Chat

Customer service, chatbot, live chat, ticketing, FAQ platform

ChatHelpdesk

4.7(273)

Free trial1.6K detected stores

Gorgias: AI Helpdesk & Chat reviews and rating

Rating: 4.4
Reviews: 900
Latest: Sep 29, 2026

Reviews added by month

Peak 22

Apr 20266−6
May 202616+10
Jun 20269−7
Jul 20268−1
Aug 202622+14
Sep 20267−15

Gorgias: AI Helpdesk & Chat pricing

Starter plan 3 customer support agents 50 tickets per month included AI Agent add-on available Live chat: $10/month
Basic plan 300 tickets per month included AI Agent add-on available Customer service Live chat: $60/month
Pro plan 2000 tickets included AI Agent add-on available Customer service Live chat: $360/month
Advanced plan 5000 tickets included AI Agent add-on available Customer service Live chat: $900/month

Gorgias: AI Helpdesk & Chat screenshots and video

+ 1 more

About Gorgias: AI Helpdesk & Chat

Leading AI customer support and helpdesk for faster customer service across live chat and email.

Gorgias brings customer service into one Shopify helpdesk. Manage email, live chat, social, SMS and voice in a unified inbox with order and customer history. AI Agent delivers AI customer support for FAQs and order questions, takes actions you control, and hands conversations to your team with context. Use AI Shopping Assistant to answer product questions and recommend products. Set your brand voice, build support workflows, and track team performance.

Listing highlights

Every conversation, all in one place: Connect 100+ apps into Gorgias
Automate your customer support: Easy-to-set-up AI for on-brand messaging.
Turn shoppers into repeat customers: Increase GMV with personalized campaigns
Create, duplicate, edit, and refund Shopify orders directly within Gorgias
Automatically insert customer data straight from Shopify into your responses

Features

Channels

Chatbot
Contact form
Email
FAQs
Help center
Live chat
Phone

Show 3 more

SMS
Self-service
Social media

Customization

Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font

Show 3 more

Emojis and stickers
Tagging
Welcome messages

Automated responses

Cart recovery
Cross-sell
Discounts
FAQs
Greetings
Order updates
Product recommendations

Show 3 more

Quick replies
Review requests
Upsell

Real-time messaging

AI chatbots
Agent analytics
Customer insights
Email chat
File upload
Live chat
SMS

Show 1 more

Social media

Workflow automation

AI responses
Auto-assign
Auto-reply
Order tracking
Response templates
Rule-based triggers
Spam detection

Show 2 more

Tagging
Ticketing

How Shoplist knows

Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Gorgias: AI Helpdesk & Chat on a store, it is there.

Read the data methodology

Counts are based on Shoplist's latest available public crawl signal dated October 14, 2026.
28,264 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

Questions about Gorgias: AI Helpdesk & Chat

How many Shopify stores use Gorgias: AI Helpdesk & Chat?: Shoplist currently detects public evidence of 28,264 Shopify stores using Gorgias: AI Helpdesk & Chat. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.
Which Shopify stores use Gorgias: AI Helpdesk & Chat?: This page shows 15 public example merchants using Gorgias: AI Helpdesk & Chat. The full workflow adds filters, exports, contacts, and monitoring.
What apps are commonly used with Gorgias: AI Helpdesk & Chat?: Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Gorgias: AI Helpdesk & Chat alongside complementary tools.
Can I export stores using Gorgias: AI Helpdesk & Chat?: Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Gorgias: AI Helpdesk & Chat.
How does Shoplist detect Gorgias: AI Helpdesk & Chat?: Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.

Keep exploring

Compare

Gorgias: AI Helpdesk & Chat vs Willdesk: Live Chat&AI Chatbot

Detected stores, ratings, pricing, and momentum side by side.

Developer

Gorgias Inc.

Every app Gorgias Inc. publishes, with their detected reach.

Rankings

Top apps by category

The ten apps gaining the most detected installs in each category.

All Shopify apps

Browse every app Shoplist tracks, by category, rating, and reach.

Turn 28,264 Gorgias: AI Helpdesk & Chat stores into a target list.

Filter by category, country, and traffic, see contact availability, and get alerted when stores install or leave.

Get the store list See pricingFree plan available.

Gorgias: AI Helpdesk & Chat pricing

Starter plan

3 customer support agents
50 tickets per month included
AI Agent add-on available
Live chat

$10/month

Basic plan

300 tickets per month included
AI Agent add-on available
Customer service
Live chat

$60/month

Pro plan

2000 tickets included
AI Agent add-on available
Customer service
Live chat

$360/month

Advanced plan

5000 tickets included
AI Agent add-on available
Customer service
Live chat

$900/month

About Gorgias: AI Helpdesk & Chat

Leading AI customer support and helpdesk for faster customer service across live chat and email.

Listing highlights

Every conversation, all in one place: Connect 100+ apps into Gorgias
Automate your customer support: Easy-to-set-up AI for on-brand messaging.
Turn shoppers into repeat customers: Increase GMV with personalized campaigns
Create, duplicate, edit, and refund Shopify orders directly within Gorgias
Automatically insert customer data straight from Shopify into your responses

Features

Channels

Chatbot
Contact form
Email
FAQs
Help center
Live chat
Phone

Show 3 more

SMS
Self-service
Social media

Customization

Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font

Show 3 more

Emojis and stickers
Tagging
Welcome messages

Automated responses

Cart recovery
Cross-sell
Discounts
FAQs
Greetings
Order updates
Product recommendations

Show 3 more

Quick replies
Review requests
Upsell

Real-time messaging

AI chatbots
Agent analytics
Customer insights
Email chat
File upload
Live chat
SMS

Show 1 more

Social media

Workflow automation

AI responses
Auto-assign
Auto-reply
Order tracking
Response templates
Rule-based triggers
Spam detection

Show 2 more

Tagging
Ticketing

Questions about Gorgias: AI Helpdesk & Chat

How many Shopify stores use Gorgias: AI Helpdesk & Chat?

Shoplist currently detects public evidence of 28,264 Shopify stores using Gorgias: AI Helpdesk & Chat. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.

Which Shopify stores use Gorgias: AI Helpdesk & Chat?

This page shows 15 public example merchants using Gorgias: AI Helpdesk & Chat. The full workflow adds filters, exports, contacts, and monitoring.

What apps are commonly used with Gorgias: AI Helpdesk & Chat?

Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Gorgias: AI Helpdesk & Chat alongside complementary tools.

Can I export stores using Gorgias: AI Helpdesk & Chat?

Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Gorgias: AI Helpdesk & Chat.

How does Shoplist detect Gorgias: AI Helpdesk & Chat?

Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.

Key signals for Gorgias: AI Helpdesk & Chat

Shopify stores using Gorgias: AI Helpdesk & Chat

Install momentum