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  3. Gorgias: AI, Helpdesk & Chat
Gorgias: AI, Helpdesk & Chat logo

Shopify Stores Using Gorgias: AI, Helpdesk & Chat

Helpdesk & Chat

Updated August 28, 2026

Watch

4.4 (893 reviews)

By Gorgias Inc.

Shoplist detects stores using Gorgias: AI, Helpdesk & Chat, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.

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  • Signals
  • Momentum
  • Adoption
  • Activity
  • Market
  • Reviews
  • Media
  • About
  • Method
  • FAQ

Shoplist public signals

What is visible for Gorgias: AI, Helpdesk & Chat right now

Data checked September 2, 2026

#5 in Store management

Last listing check today, 49 re-detections this week

Detected stores

27,770

15 public rows shown

Reviews

893 public reviews

4.4 average rating

Momentum

60 Watch

+7% installs vs. the app-store average over the latest 28 days

Latest review

September 1, 2026

Watch95% data confidence

60 momentum score

+7% installs vs. the app-store average over the latest 28 days. This can reflect seasonality, category shifts, or competitor movement.

53 installs

Momentum inputs

28d installs

910

Prev. 28d

852

New 28d

502

30d reviews

23

The trend percentage compares this app's share of all installs Shoplist observed across the app store in each 28-day window, so it can move differently than the raw install counts above.

Installs
100
Growth
55
Adoption
100
Reviews
93
Fit
84

Quick answer

As of September 1, 2026, Shoplist detects 27,770 Shopify stores using Gorgias: AI, Helpdesk & Chat. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.

Public merchant index

Every store running Gorgias: AI, Helpdesk & Chat, on tap.

Search 28K merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.

Open full table
Search 28K stores...
Country · US, GB, CARevenue · $1M+CategoryAdd filter
28K matching
StoreCategoryCountryShopRank# AppsInstalled
Princess Polly AUS logo
Princess Polly AUS

www.princesspolly.com.au

Apparel & Accessories🇦🇺AU# 319Oct 2025
Princess Polly USA logo
Princess Polly USA

us.princesspolly.com

Apparel & Accessories🇺🇸US# 219Oct 2025
Steve Madden logo
Steve Madden

www.stevemadden.com

Apparel & Accessories🇺🇸US# 512Feb 2025
Billabong logo
Billabong

www.billabong.com

Apparel & Accessories🇺🇸US# 811Apr 2025
AKIRA logo
AKIRA

shopakira.com

Apparel & Accessories🇺🇸US# 612Oct 2025
Culture Kings NZ logo
Culture Kings NZ

www.culturekings.co.nz

Apparel & Accessories🇳🇿NZ# 1811Oct 2025
Nine West logo
Nine West

ninewest.com

Apparel & Accessories🇺🇸US# 1914Oct 2025
KARL LAGERFELD logo
KARL LAGERFELD

www.karllagerfeld.com

Apparel & Accessories🇳🇱NL# 178Nov 2025
MacroBaby logo
MacroBaby

www.macrobaby.com

Baby & Toddler🇺🇸US# 1216Oct 2025
Kith logo
Kith

kith.com

Apparel & Accessories🇺🇸US# 296Feb 2025
Culture Kings logo
Culture Kings

www.culturekings.com.au

Apparel & Accessories🇦🇺AU# 4310Feb 2025
Luli Fama logo
Luli Fama

www.lulifama.com

Apparel & Accessories🇺🇸US# 3211Oct 2025
Luli Fama AU logo
Luli Fama AU

www.lulifama-au.com

Apparel & Accessories🇺🇸US# 305Nov 2025
Grunt Style, LLC logo
Grunt Style, LLC

www.gruntstyle.com

Apparel & Accessories🇺🇸US# 4214Feb 2025
New Era Cap logo
New Era Cap

www.neweracap.com

Apparel & Accessories🇺🇸US# 6214Oct 2025

28K more stores are hidden

Create a free account to unlock your first 25 stores — pre-filtered to the ones worth contacting — or upgrade to export all 28K to CSV.

Unlock freeSee plans

or get Gorgias: AI, Helpdesk & Chat's weekly pulse by email

Weekly pulse

Get Gorgias: AI, Helpdesk & Chat's weekly pulse

Activity and changes

Recent signals for Gorgias: AI, Helpdesk & Chat

Shoplist groups public crawl signals into observed store movement and Shopify App Store listing changes. No longer detected means Gorgias: AI, Helpdesk & Chat stopped appearing in the public storefront evidence Shoplist tracks.

New 28d

502

Redetected

408

1.3K stores no longer detected this month

Track which accounts cooled off and what showed up in the same storefront stack next.

See all 1.3K, and which now show a competitor

Observed in recent scans

Recently detected

SSSoillar StoreUnited StatesFirst seen Sep 2, 2026SEREMONY logoSEREMONYFood, Beverages & TobaccoFirst seen Sep 1, 2026Rutherfords logoRutherfordsLuggage & BagsFirst seen Sep 1, 2026California Dog Kitchen logoCalifornia Dog KitchenAnimals & Pet SuppliesFirst seen Sep 1, 2026PRO Hair Tie logoPRO Hair TieApparel & AccessoriesFirst seen Sep 1, 2026

Missing in latest scans

No longer detected

Previously showed Gorgias: AI, Helpdesk & Chat signals.

SAVE THE RAINFOREST BAR logoSAVE THE RAINFOREST BARFood, Beverages & TobaccoNo longer detected Jun 2, 2026BTBravo Tango CoffeeFood, Beverages & TobaccoNo longer detected Jun 2, 2026Memobrick logoMemobrickToys & GamesNo longer detected Jun 2, 2026

App Store listing

Listing changes

1 update

Detected Jul 18, 2026

Merchant sentiment summary updated

Positioning

Merchant sentiment summary updated

Merchants praise this app for enhancing customer support by centralizing communication, reducing response times, and allowing focus on comp…Removed

Adoption footprint

Category, country, and product-count distribution

Top categories

Apparel & Accessories6.1K
Health & Beauty5.2K
Food, Beverages & Tobacco3.1K
Home & Garden3K
Sporting Goods1.2K

Stores by product count

Brands using Gorgias: AI, Helpdesk & Chat, grouped by product count

11-507.1K
51-1003.7K
201-5003.6K
101-2003.2K
1-103K

Detected stores by country

Top 5

Current public merchant geography.

🇺🇸1.United States
48.0%
🇦🇺2.Australia
11.3%
🇬🇧3.United Kingdom
10.0%
🇨🇦4.Canada
5.3%
🇩🇪5.Germany
3.0%

Co-detected app stacks

Klaviyo: Email Marketing & SMS logo

Klaviyo: Email Marketing & SMS

Email, SMS, and more - a unified customer platform

4.5(4.8K)

19K co-installs

Klaviyo: Product Reviews logo

Klaviyo: Product Reviews

4.7(246)

17K co-installs

Judge.me Product Reviews App logo

Judge.me Product Reviews App

Product reviews with free photos & videos for social proof

5(64K)

9.2K co-installs

Appstle℠ Subscriptions App logo

Appstle℠ Subscriptions App

Trusted by 7000+ merchants for recurring orders, bundling, ...

4.9(10K)

6.5K co-installs

Instafeed ‑ Instagram Feed logo

Instafeed ‑ Instagram Feed

Elegant & Shoppable Official Instagram feeds that bring sales

4.9(3.1K)

5.2K co-installs

Shopify Inbox logo

Shopify Inbox

Connect with customers and drive sales with chat– for free

4.6(8.1K)

4.7K co-installs

Alternatives and adjacent apps

Related Shopify apps worth comparing

Compare appsCompare Gorgias: AI, Helpdesk & Chat with Willdesk: Live Chat&AI Chatbot

Moving in this category

Related apps to keep on the board

Details locked

Willdesk: Live Chat&AI Chatbot

651 detected stores

Octocom AI CX & CS suite

Free trial

Chatty AI Chatbot & Live Chat

4K detected stores

Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp

ChatHelpdesk
4.9(878)
Free plan651 detected stores
Octocom AI CX & CS suite logo

Octocom AI CX & CS suite

ChatHelpdesk
4.9(10)
Free trial
CA

Chatty AI Chatbot & Live Chat

ChatFAQ
4.9(3.3K)
Free plan4K detected stores
Taggo AI Agent logo

Taggo AI Agent

ChatHelpdesk
5(6)
Free plan
Richpanel: AI Customer Support logo

Richpanel: AI Customer Support

Live Chat, Helpdesk & Self Service. Upgrade Zendesk, Gorgias

Chat
4.8(184)
Free trial1.7K detected stores
BestChat: AI Chatbot+Live Chat logo

BestChat: AI Chatbot+Live Chat

The efficiency bridge between you and your customers.

Chat
4.8(250)
Free plan358 detected stores

Reviews and velocity

Public review signals

Rating

4.4

Reviews

893

Latest

Sep 1, 2026

Reviews added by month

Recent public review volume from Shoplist crawl history.

Peak 22

Apr 2026

-6 vs prior

Apr 20266reviews

May 2026

+10 vs prior

May 202616reviews

Jun 2026

-7 vs prior

Jun 20269reviews

Jul 2026

-1 vs prior

Jul 20268reviews

Aug 2026

+14 vs prior

Aug 202622reviews

Sep 2026

-21 vs prior

Sep 20261reviews

Pricing

Pricing and plan posture

Starter plan

$10
  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60
  • 300 tickets per month included
  • Automation add-on available
  • Customer service
  • Live chat

Pro plan

$360
  • 2000 tickets included
  • Automation add-on available
  • Customer service
  • Live chat

Advanced plan

$900
  • 5000 tickets included
  • Automation add-on available
  • Customer service
  • Live chat
AI support to grow your brand
Get Customers data at your fingertips
Every conversation in one place
+ 1 more

App-store listing

About Gorgias: AI, Helpdesk & Chat

Leading AI-powered conversational commerce platform for brands

Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Listing highlights

  • Every conversation, all in one place: Connect 100+ apps into Gorgias
  • Automate your customer support: Easy-to-set-up AI for on-brand messaging.
  • Turn shoppers into repeat customers: Increase GMV with personalized campaigns
  • Create, duplicate, edit, and refund Shopify orders directly within Gorgias
  • Automatically insert customer data straight from Shopify into your responses

Features

Channels

Chatbot
Contact form
Email
FAQs
Help center
Live chat
Phone
Show moreShow less
SMS
Self-service
Social media

Customization

Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font
Show moreShow less
Emojis and stickers
Tagging
Welcome messages

Automated responses

Cart recovery
Cross-sell
Discounts
FAQs
Greetings
Order updates
Product recommendations
Show moreShow less
Quick replies
Review requests
Upsell

Real-time messaging

AI chatbots
Agent analytics
Customer insights
Email chat
File upload
Live chat
SMS
Show moreShow less
Social media

Workflow automation

AI responses
Auto-assign
Auto-reply
Order tracking
Response templates
Rule-based triggers
Spam detection
Show moreShow less
Tagging
Ticketing

Developer and listing facts

Developer
Gorgias Inc.
Launch
March 1, 2017
Shoplist category
Marketing Automation
Shopify category
Helpdesk
Languages
English
View Shopify listing

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated September 1, 2026.

27,770 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Gorgias: AI, Helpdesk & Chat

How many Shopify stores use Gorgias: AI, Helpdesk & Chat?

Shoplist currently detects public evidence of 27,770 Shopify stores using Gorgias: AI, Helpdesk & Chat. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.

Which Shopify stores use Gorgias: AI, Helpdesk & Chat?

This page shows 15 public example merchants using Gorgias: AI, Helpdesk & Chat. The full workflow adds filters, exports, contacts, and monitoring.

What apps are commonly used with Gorgias: AI, Helpdesk & Chat?

Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Gorgias: AI, Helpdesk & Chat alongside complementary tools.

Can I export stores using Gorgias: AI, Helpdesk & Chat?

Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Gorgias: AI, Helpdesk & Chat.

How does Shoplist detect Gorgias: AI, Helpdesk & Chat?

Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.

Turn Gorgias: AI, Helpdesk & Chat detections into a workflow

Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.

Export 28K stores using Gorgias: AI, Helpdesk & Chat

App Health Score

86/100
Excellent

App Health Score

Adoption footprintExcellent signal
Unlock the breakdown + how to improve →
Install momentumSolid signal
Unlock the breakdown + how to improve →
Review velocity + ratingExcellent signal
Unlock the breakdown + how to improve →
Listing freshnessExcellent signal
Unlock the breakdown + how to improve →
Pricing postureStrong signal
Unlock the breakdown + how to improve →