Help Scout logo

Shopify Stores Using Help Scout

Helpdesk

Updated June 5, 2026

Watch

4.7 (23 reviews)

By Help Scout

Shoplist detects stores using Help Scout, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.

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Shoplist public signals

What is visible for Help Scout right now

Signal date July 9, 2026

Last listing check today, 10 re-detections this week

Detected stores

111

15 public rows shown

As of Jul 9, 2026

Reviews

23 public reviews

4.7 average rating

As of Mar 15, 2024

Momentum

39 Watch

+156% installs vs. the app-store average over the latest 28 days

As of Jul 12, 2026

Latest review

March 15, 2024

As of Mar 15, 2024

Watch67% data confidence

39 momentum score

+156% installs vs. the app-store average over the latest 28 days. This can reflect seasonality, category shifts, or competitor movement.

Updated Jul 12, 2026

17 installs

Momentum inputs

28d installs

57

Prev. 28d

27

New 28d

8

30d reviews

0

The trend percentage compares this app's share of all installs Shoplist observed across the app store in each 28-day window, so it can move differently than the raw install counts above.

Installs
71
Growth
62
Adoption
56
Reviews
0
Fit
84

Quick answer

As of July 9, 2026, Shoplist detects 111 Shopify stores using Help Scout. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.

Public merchant index

Every store running Help Scout, on tap.

Search 111 merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.

Open full table
Search 111 stores...
Country · US, GB, CARevenue · $1M+CategoryAdd filter
111 matching
StoreCategoryCountryShopRank# AppsInstalled
Billy J logo
Billy J

billyj.com.au

Apparel & Accessories🇦🇺AU# 6,90213Nov 2025
Lindsey Stirling logo
Lindsey Stirling

lindseystirlingmerch.com

Media🇺🇸US# 14,5605Nov 2025
May Lindstrom Skin logo
May Lindstrom Skin

www.maylindstrom.com

Health & Beauty🇺🇸US# 32,1039Mar 2025
Innova logo
Innova

www.innova.com

Electronics🇺🇸US# 27,41317Oct 2025
P31 Bookstore logo
P31 Bookstore

www.p31bookstore.com

Uncategorized🇺🇸US# 31,4125Mar 2025
The Savanna logo
The Savanna

www.thesavanna.co.uk

Food, Beverages & Tobacco🇬🇧GB# 33,79118Dec 2025
Legacy Toys logo
Legacy Toys

legacytoys.com

Toys & Games🇺🇸US# 41,2137Oct 2025
Lavetir logo
Lavetir

www.lavetir.com

Apparel & Accessories🇨🇳CN# 59,8855Oct 2025
Drømmehave logo
Drømmehave

www.droemmehave.dk

Home & Garden🇩🇰DK# 55,59711Feb 2026
Modevillan logo
Modevillan

modevillan.se

Apparel & Accessories🇸🇪SE# 55,36212Oct 2025
Musora logo
Musora

shop.musora.com

Uncategorized🇨🇦CA# 66,3433Oct 2025
Highbury Vintners logo
Highbury Vintners

highburyvintners.co.uk

Food, Beverages & Tobacco🇬🇧GB# 85,5383Oct 2025
Intimate Rose logo
Intimate Rose

www.intimaterose.com

Health & Beauty🇺🇸US# 102,35014Jul 2026
PowerPacSG logo
PowerPacSG

powerpac.com.sg

Home & Garden🇸🇬SG# 97,1535Oct 2025
Sound Healing LAB logo
Sound Healing LAB

soundhealinglab.com

Arts & Entertainment🇺🇸US# 105,7244Oct 2025

96 more stores are hidden

Create a free account to unlock your first 25 stores — pre-filtered to the ones worth contacting — or upgrade to export all 111 to CSV.

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Weekly pulse

Get Help Scout's weekly pulse

Activity and changes

Recent signals for Help Scout

Shoplist groups public crawl signals into observed store movement and Shopify App Store listing changes. No longer detected means Help Scout stopped appearing in the public storefront evidence Shoplist tracks.

New 28d

8

Redetected

49

5 stores no longer detected this month

Track which accounts cooled off and what showed up in the same storefront stack next.

See all 5, and which now show a competitor

Observed in recent scans

Recently detected

Intimate Rose logoIntimate RoseHealth & BeautyFirst seen Jul 7, 2026Rainbow FabricsSouth AfricaFirst seen Jul 6, 2026Ang Hill logoAng HillApparel & AccessoriesFirst seen Jul 3, 2026TinyPawss logoTinyPawssAnimals & Pet SuppliesFirst seen Apr 20, 2026Research Grade SportsUnited StatesFirst seen Feb 27, 2026

Missing in latest scans

No longer detected

Previously showed Help Scout signals.

OurHandsArts & EntertainmentNo longer detected May 28, 20267AM Enfant CanadaBaby & ToddlerNo longer detected May 28, 2026Diplo's Run Club logoDiplo's Run ClubApparel & AccessoriesNo longer detected May 27, 2026Immaculate Vegan logoImmaculate VeganApparel & AccessoriesNo longer detected May 25, 2026

App Store listing

Listing changes

4 updates

Detected Apr 24, 2026

Description rewritten +5 more

Positioning

Description rewritten

Turn one-time shoppers into repeat customers with Help Scout’s customer support … n one place, you can resolve requests without constantly switching tabs. Create a free an account to get up and running in minutes!

Callouts updated

Help more customers in less time with AI toolsHelp more customers in less time with AI tools included at no extra cost

Free plan features updated

1 public knowledge base1 shared email InboxLimited saved repliesNo AI tools included1 Docs site1 Embeddable support hub1 Inbox10 Saved replies10 TagsBasic reporting+1 more

+3 more changes in this update

Detected Nov 12, 2025

Plan features updated +5 more

Pricing

Free plan features updated

1 Docs site1 Embeddable support hub1 Inbox10 Saved replies10 TagsBasic reporting+1 moreBasic ReportingDocs knowledge baseHelp widget with AI answersIn-app messagingInbox with all channelsUnlimited AI drafts+2 more

Price changed

$50$30/month-40%

Standard plan features updated

Basic AI Inbox assistantBasic workflowsMultiple knowledge basesPer user pricingUnlimited tags and saved repliesAdvanced ReportsAPI and 100+ integrationsCSAT ratingsCustomer PropertiesStarts with 100 contacts per monthSurveys & NPS+1 more

+3 more changes in this update

Detected Sep 27, 2025

Free plan +2 more

Pricing

Free plan

NoYes

Listing title changed

Happy customers, growing business.Deliver the personal touch at scale

Description rewritten

Description rewritten

Detected Feb 19, 2026

Developer name changed +4 more

Developer

Developer name changed

Help Scout

Media gallery updated

7 added — “Every customer conversation, one unified platform”

Merchant sentiment summary updated

Removed

+2 more changes in this update

Adoption footprint

Category, country, and product-count distribution

Top categories

Apparel & Accessories14
Health & Beauty12
Electronics11
Home & Garden10
Business & Industrial4

Stores by product count

Brands using Help Scout, grouped by product count

11-5024
1-1015
101-20013
51-10013
1,001-5,00011

Detected stores by country

Top 5

Current public merchant geography.

1.United States
58.5%
2.Australia
9.6%
3.Canada
6.4%
4.United Kingdom
4.3%
5.Unknown
4.3%

Co-detected app stacks

Klaviyo: Email Marketing & SMS logo

Klaviyo: Email Marketing & SMS

Email, SMS, and more - a unified customer platform

4.5(4.6K)

44 co-installs

Klaviyo Reviews logo

Klaviyo Reviews

4.6(235)

29 co-installs

Judge.me Product Reviews App logo

Judge.me Product Reviews App

Product reviews with free photos & videos for social proof

5(61K)

26 co-installs

Shopify Forms logo

Shopify Forms

4.2(819)

14 co-installs

Hotjar Install logo

Hotjar Install

Truly understand how your visitors interact on your site.

4.3(198)

12 co-installs

Instafeed ‑ Instagram Feed logo

Instafeed ‑ Instagram Feed

Elegant & Shoppable Official Instagram feeds that bring sales

4.9(3K)

11 co-installs

Reviews and velocity

Public review signals

Rating

4.7

Reviews

23

Latest

Mar 15, 2024

Pricing

Pricing and plan posture

Free

$0
  • Basic Reporting
  • Docs knowledge base
  • Help widget with AI answers
  • In-app messaging

Standard

$50
  • API and 100+ integrations
  • Advanced Reports
  • CSAT ratings
  • Customer Properties

Plus

$75
  • Advanced Permissions
  • Advanced Views & Workflows
  • Custom Fields
  • Restricted Docs sites
Work with other platforms? So do we.
Reduce email volume by 30%
Resolve 36% more questions with AI
Refund and cancel orders directly in Help Scout
+ 3 more

App-store listing

About Help Scout

Deliver the personal touch at scale

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!

Listing highlights

  • Work as a team on your email, live chat, and social conversations, in one inbox
  • Provide instant answers to FAQs with self-service options
  • Leverage AI to help your team respond faster
  • View detailed customer and order information alongside every conversation
  • Process order refunds and cancellations directly in Help Scout

Features

Channels

Chatbot
Email
FAQs
Help center
Live chat
Self-service
Social media

Workflow automation

AI responses
AI summaries
Analytics
Auto-assign
Auto-reply
Customer notifications
Feedback surveys
Show more
Multi-store
Order tracking
Reports
Response templates
Rule-based triggers
Spam detection
Tagging
Ticketing
Unified inbox

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated July 9, 2026.

111 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Help Scout

How many Shopify stores use Help Scout?

Shoplist currently detects public evidence of 111 Shopify stores using Help Scout. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.

Which Shopify stores use Help Scout?

This page shows 15 public example merchants using Help Scout. The full workflow adds filters, exports, contacts, and monitoring.

What apps are commonly used with Help Scout?

Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Help Scout alongside complementary tools.

Can I export stores using Help Scout?

Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Help Scout.

How does Shoplist detect Help Scout?

Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.

Turn Help Scout detections into a workflow

Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.

Export 111 stores using Help Scout