Shopify Stores Using Help Scout
Shoplist detects stores using Help Scout, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.
Shoplist public signals
What is visible for Help Scout right now
Signal date May 15, 2026
Detected stores
43
15 public rows shown
As of May 15, 2026
Reviews
23 public reviews
4.7 average rating
As of Mar 15, 2024
Latest review
March 15, 2024
As of Mar 15, 2024
Quick answer
Shoplist currently detects 43 Shopify stores using Help Scout. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.
Public merchant index
Every store running Help Scout, on tap.
Search 43 merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.
28 more stores are hidden
Create a free Shoplist account to unlock 25 stores instantly — or upgrade to export the full table to CSV, HubSpot, or Apollo in one click.
Activity and changes
Recent detected movement for Help Scout
These stores previously showed public Help Scout signals, but those signals were not visible in recent Shoplist scans. This does not necessarily mean the merchant cancelled the app.
3
114
Recently detected
Stores where Help Scout is no longer detected
Listing changes
6 listing updates detected
Detected Apr 24, 2026
Listing description updated
Before
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and hi...
Now
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and hi...
Listing callouts updated
Before
Collaborate on email, live chat, and social requests in one organized Inbox, Help more customers in less time with AI tools included at no...
Now
Collaborate on email, live chat, and social requests in one organized Inbox, Help more customers in less time with AI tools, Answer FAQs in...
Plan features updated
Before
1 Docs site, 1 Embeddable support hub, 1 Inbox +4 more
Now
1 public knowledge base, 1 shared email Inbox, Limited saved replies +1 more
Similar apps updated
Detected Mar 5, 2026
Similar apps updated
Before
Chatway Live Chat & WhatsApp, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot
Now
Gorgias: AI, Helpdesk & Chat, Redo, Tidio ‑ Live Chat & AI Chatbot
36 listing updates detected
Detected Feb 19, 2026
Star rating updated
Before
Not listed
Now
4.6
Developer name updated
Before
Not listed
Now
Help Scout
Developer link updated
Before
Not listed
Now
https://apps.shopify.com/partners/brightwurks
6 listing updates detected
Detected Nov 12, 2025
Plan features updated
Before
Basic Reporting, Docs knowledge base, Help widget with AI answers +5 more
Now
1 Docs site, 1 Embeddable support hub, 1 Inbox +4 more
Price updated
Before
Updated
Now
Updated
Plan features updated
Before
Advanced Reports, API and 100+ integrations, CSAT ratings +5 more
Now
Basic AI Inbox assistant, Basic workflows, Multiple Inboxes and Docs sites +3 more
3 listing updates detected
Detected Sep 27, 2025
Free plan availability changed
Before
No
Now
Yes
Listing title updated
Before
Happy customers, growing business.
Now
Deliver the personal touch at scale
Listing description updated
Before
Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful featu...
Now
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and hi...
Adoption footprint
Category, country, and product-count distribution
Top categories
Stores by product count
Brands using Help Scout, grouped by product count
Detected stores by country
Top 5Current public merchant geography.
Co-detected app stacks
Alternatives and adjacent apps
Related Shopify apps worth comparing
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Increase sales on Facebook, Instagram, TikTok, Chat & Email
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Webkul Helpdesk Support‑UVdesk
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Replydesk Helpdesk and CRM
Replyco ‑ eCommerce Helpdesk
Hosted Email
NEW: Unlimited Mailboxes @yourstore.com Email Hosting Best App
Reviews and velocity
Public review signals
4.7
23
Mar 15, 2024
Pricing
Pricing and plan posture
Free
$0- Basic Reporting
- Docs knowledge base
- Help widget with AI answers
- In-app messaging
Standard
$50- API and 100+ integrations
- Advanced Reports
- CSAT ratings
- Customer Properties
Plus
$75- Advanced Permissions
- Advanced Views & Workflows
- Custom Fields
- Restricted Docs sites
App-store listing
About Help Scout
Happy customers, growing business.
Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!
Listing highlights
- Work as a team on your email, live chat, and social conversations, in one inbox
- Provide instant answers to FAQs with self-service options
- Leverage AI to help your team respond faster
- View detailed customer and order information alongside every conversation
- Process order refunds and cancellations directly in Help Scout
Features
Channels
Workflow automation
Show moreShow less
Methodology
How to read these signals
Counts are based on Shoplist's latest available public crawl signal dated May 15, 2026.
43 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about Help Scout
How many Shopify stores use Help Scout?
Shoplist currently detects public evidence of 43 Shopify stores using Help Scout. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.
Which Shopify stores use Help Scout?
This page shows 15 public example merchants using Help Scout. The full workflow adds filters, exports, contacts, and monitoring.
What apps are commonly used with Help Scout?
Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Help Scout alongside complementary tools.
Can I export stores using Help Scout?
Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Help Scout.
How does Shoplist detect Help Scout?
Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.
Turn Help Scout detections into a workflow
Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.