Hitsteps Web Analytics vs Statcounter ‑ Heatmap & Replay

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026.

The short answer

  • Hitsteps Web Analytics is detected on 1.2× as many Shopify stores as Statcounter: 120 vs 103 as of Nov 10, 2026.
  • On the Shopify App Store: Hitsteps Web Analytics 5.0 from 12 reviews and Statcounter 5.0 from 2 reviews.
  • Both list a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $9/month for Statcounter.
  • Statcounter lists 13 features Hitsteps Web Analytics’s listing doesn’t mention, including Activity tracking, Analytics dashboard, Checkout analytics.

Head to head

Detected stores

Hitsteps Web Analytics: 120
Statcounter: 103

App Store reviews

Hitsteps Web Analytics: 12
Statcounter: 2

Stores added, 28 days

Hitsteps Web Analytics: —
Statcounter: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Analytics. Engage. Convert.

—
Categories
  • Analytics
  • Analytics
Languages
  • English
  • English
Launched
Oct 20, 2015
Mar 5, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
1 last full month
Detected stores
120active installs
  • Touche
  • MEDICUBE US
  • XSET
  • BOHO MANILA
  • Luxury Diamonds
+115 more
103active installs
  • Meaghers Pharmacy
  • Cecilie Bahnsen
  • Novelly Yours
  • Lady&Oscar
  • Marz Designs
+98 more
Most common store size
101-200 products18%
11-50 products21%
Top countries
  • United States38%
  • Australia5%
  • United Kingdom5%
  • United States20%
  • Canada6%
  • Australia4%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012MarNovMarMayAugOctJulAugHitsteps Web Analytics: 1 reviews in March 2020Hitsteps Web Analytics: 1 reviews in April 2020Hitsteps Web Analytics: 1 reviews in November 2020Hitsteps Web Analytics: 1 reviews in January 2021Hitsteps Web Analytics: 1 reviews in March 2021Hitsteps Web Analytics: 1 reviews in July 2021Hitsteps Web Analytics: 1 reviews in May 2022Hitsteps Web Analytics: 1 reviews in July 2022Hitsteps Web Analytics: 1 reviews in August 2023Hitsteps Web Analytics: 2 reviews in November 2023Hitsteps Web Analytics: 1 reviews in October 2024Hitsteps Web Analytics: 1 reviews in February 2025Statcounter ‑ Heatmap & Replay: 1 reviews in July 2025Statcounter ‑ Heatmap & Replay: 1 reviews in August 2026
Hitsteps Web AnalyticsStatcounterCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $21.99/month
From $0 to $19/month
Plans
Free PlanFree
  • · Below 2k pageviews per month
  • · Email Reports
  • · Page Speed Meter
  • · Visitor Profile and Filter
  • · Web Analytics Live Dashboard
Starter Plan$4.99/month
7-day free trial
  • · All from Free web analytics plan
  • · Below 10k pageviews per month
  • · Live Chat with Visitors
  • · Triggers
Growth Plan$9.99/month
7-day free trial
  • · All from Starter web analytics plan
  • · Below 50k pageviews per month
  • · Heatmap
  • · More Triggers
Pro Plan$21.99/month
7-day free trialPlans with higher data capacity and more pageviews limit are available
  • · All from Basic web analytics plan
  • · Below 500k pageviews per month
  • · More Heatmap capacity
  • · More Triggers
  • · Uptime Monitoring
FreeFree
  • · Analytics Dashboard
  • · Real Time Visitor Feeds
  • · Traffic Trend Charts
Premium 100K$9/month
30-day free trial
  • · API Access
  • · Conversion Tracking
  • · Export Reports as CSV
  • · Landing Page Analysis
  • · Paid Traffic Analysis
  • · Visitor Labels & Alerts
Premium Plus 100K$19/month
30-day free trial
  • · Google Ads Integration
  • · Heatmaps
  • · UTM Campaign Tracking
Coverage
0 of 13 features0%
13 of 13 features100%
Unique strengths
—
  • Activity tracking
  • Analytics dashboard
  • Checkout analytics
  • Data export
  • +9 more
Analytics
0%0/13
100%13/13
Customer behavior
0%0/5
100%5/5
Marketing and sales
0%0/3
100%3/3
Visuals and reports
0%0/5
100%5/5
0013onlybothonly
Hitsteps Web AnalyticsStatcounter13 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Checkout
  • WordPress
  • Joomla
  • ImpressPages
  • Wix
  • prestashop
  • Checkout
How it sells itself

Follow live visitors, page paths and traffic sources in one workspace. Use click heatmaps to see which storefront elements attract attention. Review product, cart and checkout activity, then connect supported orders to recorded visitor journeys and sources. Commerce needs Pro or higher, or an eligible full-product trial, plus Shopify order access. Collection starts after setup; earlier orders are not imported.

Statcounter helps you to understand your visitors and see how they are experiencing your store so you can remove points of friction and frustration and optimize their experience for increased sales and customer loyalty.

Key points
  • Analytics about who is coming in and who is going out and know more about them.
  • Just like a real shop, you can start a chat and live support with your visitors.
  • Easily identify which products are viewed one after another and added to cart.
  • Real-time analytics that show you how your website is doing at a glance.
  • Session recordings that reveal how your visitors are experiencing your store.
  • Heatmaps that highlight areas on a page getting the most attention.
  • A live feed of your visitors as they land on and explore your website.
Screenshots
Hitsteps, Web Analytics, Heatmap, Live chat, uptime
Web Analytics Live Chat with VisitorsWeb Analytics World Map StatisticsHitsteps Web Analytics Dashboard
Heatmaps
StatcounterVisitor ActivitySession Replay

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureHitsteps Web AnalyticsStatcounter
Detected stores120(ahead)as of Nov 10, 2026103as of Nov 10, 2026
Net store change, 28 days0estimated+1estimated
Stores added, 28 daysNot enough data1new and returning
Big-brand shareNot enough dataNot enough data
Top store categoriesApparel & Accessories, Home & Garden, Health & BeautyApparel & Accessories, Home & Garden, Health & Beauty
Top store countriesUnited States, Australia, United KingdomUnited States, Canada, Australia

Reviews

MeasureHitsteps Web AnalyticsStatcounter
App Store rating5.0 ★5.0 ★
App Store reviews12(ahead)2
New reviews, 28 days0Not enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureHitsteps Web AnalyticsStatcounter
Free planYesYes
Lowest paid monthly plan$4.99/month(ahead)$9/month
Longest free trial7 days30 days
Plans listed43

Listing

MeasureHitsteps Web AnalyticsStatcounter
Shopify category rank#237in Analytics#208(ahead)in Analytics
Shopify App Charts#6 on Pricing moves in AnalyticsNot on this week’s charts
Built for ShopifyNoNo
LaunchedOct 20, 2015Mar 5, 2025
Languages1English1English
DeveloperHitstepsStatcounter

FAQ

Hitsteps Web Analytics and Statcounter: common questions

Which is more popular, Hitsteps Web Analytics or Statcounter?
Hitsteps Web Analytics is detected on 1.2× as many Shopify stores as Statcounter: 120 vs 103 as of Nov 10, 2026.
Is Hitsteps Web Analytics or Statcounter cheaper?
Both list a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $9/month for Statcounter. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Hitsteps Web Analytics or Statcounter?
On the Shopify App Store: Hitsteps Web Analytics 5.0 from 12 reviews and Statcounter 5.0 from 2 reviews.
What features does each app list that the other doesn’t?
Statcounter lists 13 the others don’t mention, such as Activity tracking, Analytics dashboard, Checkout analytics, Data export. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled.

Keep comparing

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.