Hitsteps Web Analytics vs Hotjar Install
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026.
The short answer
- Hotjar Install is detected on 248× as many Shopify stores as Hitsteps Web Analytics: 28,571 vs 115 as of Nov 2, 2026.
- On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and Hotjar Install 4.3 from 205 reviews.
- Only Hitsteps Web Analytics lists a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $0.99/month for Hotjar Install.
- Hotjar Install lists 5 features Hitsteps Web Analytics’s listing doesn’t mention, including Activity tracking, Analytics dashboard, Benchmarking.
Head to head
- United States
- Australia
- United Kingdom
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · Below 2k pageviews per month
- · Email Reports
- · Page Speed Meter
- · Visitor Profile and Filter
- · Web Analytics Live Dashboard
Starter Plan
- · All from Free web analytics plan
- · Below 10k pageviews per month
- · Live Chat with Visitors
- · Triggers
Growth Plan
- · All from Starter web analytics plan
- · Below 50k pageviews per month
- · Heatmap
- · More Triggers
Pro Plan
- · All from Basic web analytics plan
- · Below 500k pageviews per month
- · More Heatmap capacity
- · More Triggers
- · Uptime Monitoring
BASIC
- · Easily integrate Hotjar. No coding.
- · Install site-wide or on specific pages.
PRO
- · All the base features
- · Customer Identity Tracking
- · Product & Cart Event Tracking
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHitsteps gives Shopify merchants real-time web analytics, visitor paths, heatmaps, checkouts, UTM tracking and live chat in one dashboard. See who visits, products they view, what they add to cart, where traffic comes from, and where shoppers drop off.
We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd.
- Analytics about who is coming in and who is going out and know more about them.
- Just like a real shop, you can start a chat and live support with your visitors.
- Easily identify which products are viewed one after another and added to cart.
- Easy implementation with NO development required.
- No theme editing. Works on all themes.
- Always on and tracking within minimal code.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Hitsteps Web Analytics |  Hotjar Install |
|---|---|---|
| Detected stores | 115 | 28,571(ahead) |
| Net store change, 28 days | 0 | −334 |
| Stores added, 28 days | Not enough data | 484 |
| Big-brand share | Not enough data | 17% |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, Australia, United Kingdom | United States, United Kingdom, Australia |
Reviews
| Measure | Hitsteps Web Analytics | Hotjar Install |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.3 ★ |
| App Store reviews | 26 | 205(ahead) |
| New reviews, 28 days | 0 | 2(ahead) |
| Reviewers a year or more in | Not enough data | 5% |
Pricing
| Measure | Hitsteps Web Analytics | Hotjar Install |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $4.99/month | $0.99/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Hitsteps Web Analytics | Hotjar Install |
|---|---|---|
| Shopify category rank | #279 | #80(ahead) |
| Shopify App Charts | Not on this week’s charts | #13 on the Shoplist 100 |
| Built for Shopify | No | No |
| Launched | Oct 20, 2015 | Jul 20, 2018 |
| Languages | 1 | 1 |
| Developer | Hitsteps | Dualsided |
FAQ
Hitsteps Web Analytics and Hotjar Install: common questions
- Which is more popular, Hitsteps Web Analytics or Hotjar Install?
- Hotjar Install is detected on 248× as many Shopify stores as Hitsteps Web Analytics: 28,571 vs 115 as of Nov 2, 2026.
- Is Hitsteps Web Analytics or Hotjar Install cheaper?
- Only Hitsteps Web Analytics lists a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $0.99/month for Hotjar Install. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Hitsteps Web Analytics or Hotjar Install?
- On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and Hotjar Install 4.3 from 205 reviews.
- What features does each app list that the other doesn’t?
- Hotjar Install lists 5 the others don’t mention, such as Activity tracking, Analytics dashboard, Benchmarking, Funnel analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.