Hitsteps Web Analytics vs RealtimeStack : Live Analytics
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026.
The short answer
- RealtimeStack is detected on 16× as many Shopify stores as Hitsteps Web Analytics: 1,809 vs 115 as of Nov 2, 2026.
- On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and RealtimeStack 4.8 from 152 reviews.
- Both list a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $14/month for RealtimeStack.
- RealtimeStack lists 20 features Hitsteps Web Analytics’s listing doesn’t mention, including Abandoned cart, Activity tracking, Analytics dashboard.
Head to head
Analytics. Engage. Convert.
- United States
- Australia
- United Kingdom
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · Below 2k pageviews per month
- · Email Reports
- · Page Speed Meter
- · Visitor Profile and Filter
- · Web Analytics Live Dashboard
Starter Plan
- · All from Free web analytics plan
- · Below 10k pageviews per month
- · Live Chat with Visitors
- · Triggers
Growth Plan
- · All from Starter web analytics plan
- · Below 50k pageviews per month
- · Heatmap
- · More Triggers
Pro Plan
- · All from Basic web analytics plan
- · Below 500k pageviews per month
- · More Heatmap capacity
- · More Triggers
- · Uptime Monitoring
Free
- · Live map
- · One active view
- · See online customers
Basic
- · 14 days data retention
- · 5 active views
- · Broken links / out of stock
- · Full UTM tracking
- · Inspect abandoned carts
- · Live map (24hr)
Grow
- · 10 active views
- · 90 days data retention
- · Broken links / out of stock
- · Full UTM tracking
- · Historic Analytics
- · Inspect abandoned carts
Pro
- · 365 days data retention
- · Broken links / out of stock
- · Full UTM tracking
- · Historic Analytics
- · Inspect abandoned carts
- · Live map (24hr)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHitsteps gives Shopify merchants real-time web analytics, visitor paths, heatmaps, checkouts, UTM tracking and live chat in one dashboard. See who visits, products they view, what they add to cart, where traffic comes from, and where shoppers drop off.
RealtimeStack shows you exactly what's happening in your store the moment it happens. Track every product view, search, cart addition, checkout and abandonment in real time — live data, not yesterday's reports. Explore customer activity in a 3D world view and live tables that update instantly.
- Analytics about who is coming in and who is going out and know more about them.
- Just like a real shop, you can start a chat and live support with your visitors.
- Easily identify which products are viewed one after another and added to cart.
- Visualize in real-time customers and customer actions
- Use Live Tables to get insights into customer behavior and trends
- World heat map of customers and their actions
- Track and analyze ad campaigns
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Hitsteps Web Analytics |  RealtimeStack |
|---|---|---|
| Detected stores | 115 | 1,809(ahead) |
| Net store change, 28 days | 0 | −5 |
| Stores added, 28 days | Not enough data | 14 |
| Big-brand share | Not enough data | 9% |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | United States, Australia, United Kingdom | United States, United Kingdom, Australia |
Reviews
| Measure | Hitsteps Web Analytics | RealtimeStack |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.8 ★ |
| App Store reviews | 26 | 152(ahead) |
| New reviews, 28 days | 0 | 2(ahead) |
| Reviewers a year or more in | Not enough data | 28% |
Pricing
| Measure | Hitsteps Web Analytics | RealtimeStack |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $14/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Hitsteps Web Analytics | RealtimeStack |
|---|---|---|
| Shopify category rank | #279 | #27(ahead) |
| Shopify App Charts | Not on this week’s charts | #11 in Analytics |
| Built for Shopify | No | Yes |
| Launched | Oct 20, 2015 | Oct 24, 2022 |
| Languages | 1 | 11 |
| Developer | Hitsteps | Spritefish |
FAQ
Hitsteps Web Analytics and RealtimeStack: common questions
- Which is more popular, Hitsteps Web Analytics or RealtimeStack?
- RealtimeStack is detected on 16× as many Shopify stores as Hitsteps Web Analytics: 1,809 vs 115 as of Nov 2, 2026.
- Is Hitsteps Web Analytics or RealtimeStack cheaper?
- Both list a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $14/month for RealtimeStack. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Hitsteps Web Analytics or RealtimeStack?
- On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and RealtimeStack 4.8 from 152 reviews.
- What features does each app list that the other doesn’t?
- RealtimeStack lists 20 the others don’t mention, such as Abandoned cart, Activity tracking, Analytics dashboard, Benchmarking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.