Cartlytics ‑ Cart Analytics vs Hitsteps Web Analytics
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026.
The short answer
- Cartlytics is detected on 5.4× as many Shopify stores as Hitsteps Web Analytics: 626 vs 115 as of Nov 2, 2026.
- On the Shopify App Store: Cartlytics 4.9 from 58 reviews and Hitsteps Web Analytics 5.0 from 26 reviews.
- Only Hitsteps Web Analytics lists a free plan. Paid plans start at $9/month for Cartlytics and $4.99/month for Hitsteps Web Analytics.
- Cartlytics lists 12 features Hitsteps Web Analytics’s listing doesn’t mention, including Abandoned cart, Activity tracking, Analytics dashboard.
Head to head
Analytics. Engage. Convert.
- United States
- United Kingdom
- Australia
- United States
- Australia
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free plan
- · 50 recovery emails/month
- · Analytics dashboard
- · Export cart activity to CSV
- · Get daily email summaries
- · Real-time cart analytics
- · Turn active carts into draft orders
Starter
- · Customer insights for all carts
- · Everything in Free Plan
- · Hide products from analytics
- · Traffic & conversion performance
- · Weekly email summaries
Growth
- · Everything in Starter Plan
- · Priority Support
Scale
- · Everything in Growth Plan
- · Unlimited historical data
Free Plan
- · Below 2k pageviews per month
- · Email Reports
- · Page Speed Meter
- · Visitor Profile and Filter
- · Web Analytics Live Dashboard
Starter Plan
- · All from Free web analytics plan
- · Below 10k pageviews per month
- · Live Chat with Visitors
- · Triggers
Growth Plan
- · All from Starter web analytics plan
- · Below 50k pageviews per month
- · Heatmap
- · More Triggers
Pro Plan
- · All from Basic web analytics plan
- · Below 500k pageviews per month
- · More Heatmap capacity
- · More Triggers
- · Uptime Monitoring
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSee every cart in your store in real time, with customer info, location, and the full journey from landing page to checkout. Watch which pages visitors browse before adding to cart. Recover abandoned carts with built-in emails or your Klaviyo flows, or turn active carts into draft orders. Analyze UTM campaigns and traffic sources to measure marketing ROI. See top products, get daily/weekly reports, export to CSV.
Hitsteps gives Shopify merchants real-time web analytics, visitor paths, heatmaps, checkouts, UTM tracking and live chat in one dashboard. See who visits, products they view, what they add to cart, where traffic comes from, and where shoppers drop off.
- Track real-time cart activity with detailed variant insights
- View top products and variants across custom timeframes
- Export cart activity to CSV for reporting, analytics, and marketing campaigns
- Get daily and weekly email summaries to stay updated on cart trends.
- Analytics about who is coming in and who is going out and know more about them.
- Just like a real shop, you can start a chat and live support with your visitors.
- Easily identify which products are viewed one after another and added to cart.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cartlytics |  Hitsteps Web Analytics |
|---|---|---|
| Detected stores | 626(ahead) | 115 |
| Net store change, 28 days | +5 | 0 |
| Stores added, 28 days | 5 | Not enough data |
| Big-brand share | 12% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | United States, United Kingdom, Australia | United States, Australia, United Kingdom |
Reviews
| Measure | Cartlytics | Hitsteps Web Analytics |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 58(ahead) | 26 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | 6% | Not enough data |
Pricing
| Measure | Cartlytics | Hitsteps Web Analytics |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9/month | $4.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Cartlytics | Hitsteps Web Analytics |
|---|---|---|
| Shopify category rank | #9(ahead) | #279 |
| Shopify App Charts | #30 on Rookies in Class of 2025 | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jan 21, 2025 | Oct 20, 2015 |
| Languages | 1 | 1 |
| Developer | Cartlytics | Hitsteps |
FAQ
Cartlytics and Hitsteps Web Analytics: common questions
- Which is more popular, Cartlytics or Hitsteps Web Analytics?
- Cartlytics is detected on 5.4× as many Shopify stores as Hitsteps Web Analytics: 626 vs 115 as of Nov 2, 2026.
- Is Cartlytics or Hitsteps Web Analytics cheaper?
- Only Hitsteps Web Analytics lists a free plan. Paid plans start at $9/month for Cartlytics and $4.99/month for Hitsteps Web Analytics. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Cartlytics or Hitsteps Web Analytics?
- On the Shopify App Store: Cartlytics 4.9 from 58 reviews and Hitsteps Web Analytics 5.0 from 26 reviews.
- What features does each app list that the other doesn’t?
- Cartlytics lists 12 the others don’t mention, such as Abandoned cart, Activity tracking, Analytics dashboard, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.