Chaty Chat Buttons & WhatsApp vs Smartarget
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026.
The short answer
- Chaty Chat Buttons & WhatsApp is detected on 33× as many Shopify stores as Smartarget: 3,343 vs 101 as of Nov 10, 2026.
- On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 334 reviews and Smartarget 5.0 from 4 reviews.
- Both list a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $9/month for Smartarget.
- Chaty Chat Buttons & WhatsApp lists 15 features Smartarget’s listing doesn’t mention, including Animations, Backgrounds, Borders.
Head to head
WhatsApp, Facebook Messenger, Telegram, Viber, Line, Emal Chat
- Japan
- United States
- Mexico
- France
- United States
- Thailand
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 500 Visitors/month
- · Attention effects for the chat icon
- · Chat channels customization
- · Chat widget customization
- · Custom location for the chat icon
- · Triggers for the chat icon
Basic
- · 10,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Pro
- · 50,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Growth
- · 150,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Smartarget Free
- · "Powered by Smartarget" message
- · Including all our 30+ apps
- · Show apps on homepage only
- · Unlimited traffic
Smartarget Pro
- · Including all our apps
- · Real time reports
- · Show apps on all pages
- · Unlimited features
- · Unlimited traffic/visitors
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button.
Smartarget offers 30+ apps that will help you to sell more. We offer a variety of apps: Chat Apps:Provide customer support using the most used platforms such as Whatsapp, Facebook Messenger, Telegram, Viber, Line, iMessage. Smartarget also offers Click to Call so customers can call you.
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Provide customer support via Whatsapp, Messenger, Telegram, Line, Viber, etc.
- Improve engagement by using different Popup: Countdown, Forms, Exit Intent, etc.
- Reduce customer support requests by showing FAQ on all pages.
- Show customer reviews on your website to get more customer's trust.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chaty Chat Buttons & WhatsApp |  Smartarget |
|---|---|---|
| Detected stores | 3,343(ahead) | 101 |
| Net store change, 28 days | −50 | +4 |
| Stores added, 28 days | 18(ahead) | 5 |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Japan, United States, Mexico | France, United States, Thailand |
Reviews
| Measure | Chaty Chat Buttons & WhatsApp | Smartarget |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 334(ahead) | 4 |
| New reviews, 28 days | 15(ahead) | 0 |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chaty Chat Buttons & WhatsApp | Smartarget |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $15/month | $9/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Chaty Chat Buttons & WhatsApp | Smartarget |
|---|---|---|
| Shopify category rank | #37(ahead) | #327 |
| Shopify App Charts | #9 in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 19, 2019 | Dec 20, 2023 |
| Languages | 1 | 5 |
| Developer | Premio | Smartarget |
FAQ
Chaty Chat Buttons & WhatsApp and Smartarget: common questions
- Which is more popular, Chaty Chat Buttons & WhatsApp or Smartarget?
- Chaty Chat Buttons & WhatsApp is detected on 33× as many Shopify stores as Smartarget: 3,343 vs 101 as of Nov 10, 2026.
- Is Chaty Chat Buttons & WhatsApp or Smartarget cheaper?
- Both list a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $9/month for Smartarget. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chaty Chat Buttons & WhatsApp or Smartarget?
- On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 334 reviews and Smartarget 5.0 from 4 reviews.
- What features does each app list that the other doesn’t?
- Chaty Chat Buttons & WhatsApp lists 15 the others don’t mention, such as Animations, Backgrounds, Borders, Colors. Smartarget lists 6 the others don’t mention, such as FAQs, Greetings, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.