RT: WhatsApp Chat Button vs Smartarget
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026.
The short answer
- RT is detected on 26× as many Shopify stores as Smartarget: 2,582 vs 101 as of Nov 10, 2026.
- On the Shopify App Store: RT 4.6 from 248 reviews and Smartarget 5.0 from 4 reviews.
- Only Smartarget lists a free plan. Paid plans start at $6.99/month for RT and $9/month for Smartarget.
- Smartarget lists 7 features RT’s listing doesn’t mention, including Business hours, Chat window, FAQs.
Head to head
WhatsApp, Telegram, Facebook Messenger, Twitter, Email & Chat…
- Italy
- Mexico
- India
- France
- United States
- Thailand
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · Display trademark
- · Unlimited operators
Premium
- · Custom style support
- · Performace tracking
Smartarget Free
- · "Powered by Smartarget" message
- · Including all our 30+ apps
- · Show apps on homepage only
- · Unlimited traffic
Smartarget Pro
- · Including all our apps
- · Real time reports
- · Show apps on all pages
- · Unlimited features
- · Unlimited traffic/visitors
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConnect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations.
Smartarget offers 30+ apps that will help you to sell more. We offer a variety of apps: Chat Apps:Provide customer support using the most used platforms such as Whatsapp, Facebook Messenger, Telegram, Viber, Line, iMessage. Smartarget also offers Click to Call so customers can call you.
- Let your visitors communicate with your support via WhatsApp, Telegram, and more
- Connect with customers through their favorite messaging apps
- Get more sales by improving your customer chat service experiences
- Work with all themes. Even it works with any customized themes
- Provide customer support via Whatsapp, Messenger, Telegram, Line, Viber, etc.
- Improve engagement by using different Popup: Countdown, Forms, Exit Intent, etc.
- Reduce customer support requests by showing FAQ on all pages.
- Show customer reviews on your website to get more customer's trust.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  RT |  Smartarget |
|---|---|---|
| Detected stores | 2,582(ahead) | 101 |
| Net store change, 28 days | −28 | +4 |
| Stores added, 28 days | 15(ahead) | 5 |
| Big-brand share | 14% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Italy, Mexico, India | France, United States, Thailand |
Reviews
| Measure | RT | Smartarget |
|---|---|---|
| App Store rating | 4.6 ★ | 5.0 ★(ahead) |
| App Store reviews | 248(ahead) | 4 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | RT | Smartarget |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $6.99/month(ahead) | $9/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | RT | Smartarget |
|---|---|---|
| Shopify category rank | #74(ahead) | #327 |
| Shopify App Charts | #10 in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 12, 2019 | Dec 20, 2023 |
| Languages | 1 | 5 |
| Developer | RoarTheme | Smartarget |
FAQ
RT and Smartarget: common questions
- Which is more popular, RT or Smartarget?
- RT is detected on 26× as many Shopify stores as Smartarget: 2,582 vs 101 as of Nov 10, 2026.
- Is RT or Smartarget cheaper?
- Only Smartarget lists a free plan. Paid plans start at $6.99/month for RT and $9/month for Smartarget. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, RT or Smartarget?
- On the Shopify App Store: RT 4.6 from 248 reviews and Smartarget 5.0 from 4 reviews.
- What features does each app list that the other doesn’t?
- Smartarget lists 7 the others don’t mention, such as Business hours, Chat window, FAQs, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.