O: Chat buttons & Contact Form vs Smartarget
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026.
The short answer
- O: Chat buttons & Contact Form is detected on 14× as many Shopify stores as Smartarget: 1,369 vs 101 as of Nov 10, 2026.
- On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and Smartarget 5.0 from 4 reviews.
- Only Smartarget lists a free plan.
- O: Chat buttons & Contact Form lists 20 features Smartarget’s listing doesn’t mention, including Analytics, Auto-sync, Chat assignment.
Head to head
Facebook Chat, Abandoned Cart Recovery via Messenger Chat
- United States
- Philippines
- Australia
- France
- United States
- Thailand
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Smartarget Free
- · "Powered by Smartarget" message
- · Including all our 30+ apps
- · Show apps on homepage only
- · Unlimited traffic
Smartarget Pro
- · Including all our apps
- · Real time reports
- · Show apps on all pages
- · Unlimited features
- · Unlimited traffic/visitors
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc.
Smartarget offers 30+ apps that will help you to sell more. We offer a variety of apps: Chat Apps:Provide customer support using the most used platforms such as Whatsapp, Facebook Messenger, Telegram, Viber, Line, iMessage. Smartarget also offers Click to Call so customers can call you.
- Build your customer support with Whatsapp, Facebook Messenger, Instagram,...
- All-in-one chat button lets customers chat with you via their preferred chat app
- Customize chat widget's style, device & page target, and preset welcome messages
- Analysis of the effectiveness of each chat channel: Messenger, WhatsApp, Call...
- Provide customer support via Whatsapp, Messenger, Telegram, Line, Viber, etc.
- Improve engagement by using different Popup: Countdown, Forms, Exit Intent, etc.
- Reduce customer support requests by showing FAQ on all pages.
- Show customer reviews on your website to get more customer's trust.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  O: Chat buttons & Contact Form |  Smartarget |
|---|---|---|
| Detected stores | 1,369(ahead) | 101 |
| Net store change, 28 days | −16 | +4 |
| Stores added, 28 days | 5 | 5 |
| Big-brand share | 7% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | United States, Philippines, Australia | France, United States, Thailand |
Reviews
| Measure | O: Chat buttons & Contact Form | Smartarget |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 263(ahead) | 4 |
| New reviews, 28 days | 0 | 0(ahead) |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | O: Chat buttons & Contact Form | Smartarget |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 2 |
Listing
| Measure | O: Chat buttons & Contact Form | Smartarget |
|---|---|---|
| Shopify category rank | #22 | #327 |
| Shopify App Charts | #8 in Forms | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 20, 2016 | Dec 20, 2023 |
| Languages | 1 | 5 |
| Developer | Quote Snap | Smartarget |
FAQ
O: Chat buttons & Contact Form and Smartarget: common questions
- Which is more popular, O: Chat buttons & Contact Form or Smartarget?
- O: Chat buttons & Contact Form is detected on 14× as many Shopify stores as Smartarget: 1,369 vs 101 as of Nov 10, 2026.
- Is O: Chat buttons & Contact Form or Smartarget cheaper?
- Only Smartarget lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, O: Chat buttons & Contact Form or Smartarget?
- On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and Smartarget 5.0 from 4 reviews.
- What features does each app list that the other doesn’t?
- O: Chat buttons & Contact Form lists 20 the others don’t mention, such as Analytics, Auto-sync, Chat assignment, Chat flows. Smartarget lists 6 the others don’t mention, such as FAQs, Greetings, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.