Which app has more detected Shopify stores, Chatra — Live Chat & Chatbot or Chaty Chat Buttons & WhatsApp?
Chaty Chat Buttons & WhatsApp has the larger detected footprint with 2,717 detected stores.
Adoption, reviews and pricing compared with real detection data: detected stores, review volume, pricing, top categories, countries and momentum.
Quick answer
As of Oct 31, 2026, Chatra — Live Chat & Chatbot is detected on 2,065 Shopify stores vs 2,717 for Chaty Chat Buttons & WhatsApp.
Side by side
| Signal | Chatra — Live Chat & Chatbot | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Detected stores | 2,065 | 2,717 |
| Reviews | 679 reviews | 592 reviews |
| Rating | 4.8 | 4.9 |
| Pricing | Free plan available | Free plan available |
| Top categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top countries | United States, United Kingdom | United States, Japan |
| 28-day net stores | −24 (estimated) | −49 (estimated) |
| Shopify App Charts | #12 in Chat | #9 in Chat |
| Shopify category rank |
Switching movement
FAQ
Chaty Chat Buttons & WhatsApp has the larger detected footprint with 2,717 detected stores.
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and the 28-day net store change for each app when available.
| #119 in Chat |
| #25 in Chat |
| New reviews, 28 days | +1 | +14 |
|---|
| Reviewers using it a year or more | Not enough data | 3% |
|---|
| Big-brand share, stores of known size | 10% | 8% |
|---|