Media
About this app
Launched: Sep 7, 2023, 12:00:00 AM
Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app
Provide customer service via live chat inbox widget. Offer customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Using live chat inbox provide offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a livechat inbox experience. Our inbox live chat app is also available on Android & iOS
- Engage your store visitors and customers over real time live chat support inbox
- Canned responses saved replies & FAQs for better live chat customer support
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- File sharing over chat & helpdesk conversation history and get the full picture
- Monitor inbox customer service chats and invite customer support chat agents
Features
Real-time messaging
Push notifications
Behavior tracking
Multi-language
Social media
SMS
Encryption
Customer insights
Channels
Phone
FAQs
Email
Contact form
SMS
Self-service
Social media
Automated responses
Surveys
Review requests
Order updates
Discounts
Upsell
Send transcript
Cart recovery
Workflow automation
Tagging
Rule-based triggers
Escalation
Unified inbox
Customer notifications
Order tracking
Ticketing
Customization
Color and font
Tagging
Chat assignment
Emojis and stickers
Chat window
Welcome messages
Agent avatar
Pricing Plans
Free
0
- 1 Agent
- Unlimited Chats
- FAQ in chat widget & Canned responses
- WhatsApp, Messenger, SMS, & chat buttons
- Facebook Messenger chat integration
- Live chat widget customization
- iOS & Android mobile chat applications
- 30 Days chat history
Pro
15
- $9 per agent/month - invite your team
- Unlimited live chat history
