Redo logo

Redo

By Redo Tech, IncHelpdesk & Returns and exchanges4.9 (857 reviews)

Key signals for Redo

As of , 7,054 Shopify stores run Redo. It’s #2 in Returns and exchanges by stores running it; Shopify’s own listing ranks it #5. Shoplist monitors installs, uninstalls, reviews, and listing changes continuously, so you can act on them before your competitors do.

Active installs

7,054

Last 28 days

Added

+235

Came back

+45

Removed

−134

How Shoplist counts installs

Shopify stores using Redo

From Shoplist’s scans of Shopify storefronts and its brand data.

Top store category
Apparel & Accessories
53% of its stores
Typical catalog
11–50 products
17% of its stores
Top country
United States
74% of its stores
Most installed alongside
Klaviyo
on 4,894 of its stores

Top brands running Redo

10 of 7,054 detected stores, ranked by traffic. The full list adds filters, contact availability, and CSV export.

StoreCategoryCountryTraffic rankFirst detected
Milani Cosmetics logo
Milani Cosmetics

www.milanicosmetics.com

Health & BeautyUS#23Jul 2026
Stila Cosmetics logo
Stila Cosmetics

www.stilacosmetics.com

Health & BeautyUS#34Nov 2025
Pura Vida Bracelets logo
Pura Vida Bracelets

www.puravidabracelets.com

Apparel & AccessoriesUS#42Mar 2026
ILIA logo
ILIA

iliabeauty.com

Health & BeautyUS#48Mar 2026
McGee & Co. logo
McGee & Co.

www.mcgeeandco.com

Home & GardenUS#60Nov 2025
JLUXLABEL logo
JLUXLABEL

jluxlabel.com

Apparel & AccessoriesUS#76Jan 2026
LoveShackFancy logo
LoveShackFancy

www.loveshackfancy.com

Apparel & AccessoriesUS#75Jun 2026
Summer Fridays logo
Summer Fridays

summerfridays.com

Health & BeautyUS#82Nov 2025
Outdoor Research logo
Outdoor Research

www.outdoorresearch.com

Apparel & AccessoriesUS#81Sep 2026
Club L London - UK logo
Club L London - UK

clubllondon.com

Apparel & AccessoriesGB#73Jul 2026

7,044 more stores in the full list

Sign up to download the entire Redo Shopify App dataset.

What kind of stores use Redo

A breakdown of the 7,054 Shopify stores Shoplist detects running Redo: what they sell, how many products they carry, and where they’re based.

What they sell

53% of Redo stores sell Apparel & Accessories; 9% sell Health & Beauty.

  1. Apparel & Accessories53%
  2. Health & Beauty9%
  3. Sporting Goods8%
  4. Home & Garden7%
  5. Food, Beverages & Tobacco4%

How many products they carry

17% carry 11⁠–⁠50 products, the most common size; 34% carry 100 or fewer.

Where they’re based

74% of Redo stores are based in the United States; 7% in Australia.

  • United States74%
  • Unknown11%
  • Australia7%
  • Canada4%
  • United Kingdom2%
  • Other countries2%

How Redo’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Redo, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

+552

7,074 now · 6,522 28 days earlier

Reach

0.528%

of the stores Shoplist tracks

Big-brand share

35.1%

of 5,429 stores of known size · 3.3× the average Shopify store · 69 big-brand adds in 28 days

Where Redo’s store count change came from

Real installs and removalsEstimated235 added · 45 came back · 134 removed
+146
Installs and removals on days held for reviewSpike days stay out of the real count until a rule clears them
+13
Stores found already running itFirst seen when Shoplist first crawled the store, so not an install
+446
Detection changesStores counted or dropped because Shoplist’s detection for the app changed
+25
Stores that closed
−3
Other changesStores leaving or rejoining Shoplist’s tracked set, and corrections
−75

Stores adding and removing Redo, by week

Week of Aug 31, 2026 · 129 added or came back · 46 removed · net +83 · estimatedWeek of Sep 7, 2026 · 67 added or came back · 37 removed · net +30 · estimated · 1 held-out dayWeek of Sep 14, 2026 · 135 added or came back · 48 removed · net +87 · estimatedWeek of Sep 21, 2026 · 86 added or came back · 41 removed · net +45 · estimated · 1 held-out dayWeek of Sep 28, 2026 · 85 added or came back · 52 removed · net +33 · estimated · 1 held-out dayWeek of Oct 5, 2026 · 29 added or came back · 24 removed · net +5 · estimated · 2 held-out daysWeek of Oct 12, 2026 · 72 added or came back · 51 removed · net +21 · estimatedWeek of Oct 19, 2026 · 79 added or came back · 35 removed · net +44 · estimatedWeek of Oct 26, 2026 · 105 added or came back · 34 removed · net +71 · estimated · detection coverage changedWeek of Nov 2, 2026 · 24 added or came back · 14 removed · net +10 · detection coverage changed · 4 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 202612946+83Estimated
Sep 7, 20266737+30Estimated, 1 held-out day
Sep 14, 202613548+87Estimated
Sep 21, 20268641+45Estimated, 1 held-out day
Sep 28, 20268552+33Estimated, 1 held-out day
Oct 5, 20262924+5Estimated, 2 held-out days
Oct 12, 20267251+21Estimated
Oct 19, 20267935+44Estimated
Oct 26, 202610534+71Estimated
Nov 2, 20262414+104 held-out days
Reviewers report 43.7% have used Redo a year or more ↓

Apps installed alongside Redo

The apps Shoplist most often detects on the same stores as Redo.

  1. 1KlaviyoEmail, SMS, and more - a unified customer platform4.9K69% of stores
  2. 2Judge.meProduct reviews with free photos & videos for social proof2.6K37% of stores
  3. 3Shopify CollabsLevel up your affiliate program.1.8K25% of stores
  4. 4InstafeedElegant & Shoppable Official Instagram feeds that bring sales1.6K23% of stores
  5. 5GorgiasThe customer support platform for ecommerce1.5K21% of stores
  6. 6Shopify InboxConnect with customers and drive sales with chat– for free1.1K16% of stores
  7. 7SmilePoints & referrals. Attract & retain your most loyal customers75211% of stores
  8. 8Alia6609% of stores
  9. 9Microsoft ChannelGrow sales with Product Ads on the Microsoft Search Network.6529% of stores
  10. 10Shopify Forms6419% of stores

Each bar is the number of Redo stores also running that app. Turn shared app usage into account research with the complementary-app prospecting playbook.

Redo on the Shopify App Store

Shoplist reads Redo’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Redo

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #4 in Return and warrantySep 4, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #11 in Return and warrantySep 5, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #14 in Return and warrantySep 6, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #12 in Return and warrantySep 7, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #6 in Return and warrantySep 8, 2026: #2 in Helpdesk, #4 in Returns and exchangesSep 9, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #9 in Return and warrantySep 10, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #14 in Return and warrantySep 11, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #19 in Return and warrantySep 12, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #6 in Return and warrantySep 13, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #13 in Return and warrantySep 14, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #4 in Return and warrantySep 15, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #7 in Return and warrantySep 17, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #18 in Return and warrantySep 19, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #12 in Return and warrantySep 20, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #17 in Return and warrantySep 21, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #20 in Return and warrantySep 22, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #13 in Return and warrantySep 23, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #5 in Return and warrantySep 24, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #16 in Return and warrantySep 25, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #14 in Return and warrantySep 26, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #14 in Return and warrantySep 27, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #19 in Return and warrantySep 28, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #12 in Return and warrantySep 29, 2026: #4 in Helpdesk, #6 in Returns and exchanges, #11 in Return and warrantySep 30, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #19 in Return and warrantyOct 1, 2026: #4 in Helpdesk, #6 in Returns and exchanges, #18 in Return and warrantyOct 2, 2026: #4 in Helpdesk, #6 in Returns and exchanges, #8 in Return and warrantyOct 3, 2026: #4 in Helpdesk, #5 in Returns and exchanges, #14 in Return and warrantyOct 4, 2026: #4 in Helpdesk, #5 in Returns and exchanges, #12 in Return and warrantyOct 5, 2026: #4 in Helpdesk, #5 in Returns and exchanges, #4 in Return and warrantyOct 6, 2026: #4 in Helpdesk, #5 in Returns and exchanges, #15 in Return and warrantyOct 7, 2026: #4 in Helpdesk, #5 in Returns and exchanges, #1 in Return and warrantyOct 8, 2026: #4 in Helpdesk, #5 in Returns and exchanges, #18 in Return and warrantyOct 9, 2026: #4 in Helpdesk, #5 in Returns and exchanges, #1 in Return and warrantyOct 10, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #19 in Return and warrantyOct 11, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #6 in Return and warrantyOct 12, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #17 in Return and warrantyOct 13, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #9 in Return and warrantyOct 14, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #14 in Return and warrantyOct 15, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #1 in Return and warrantyOct 16, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #5 in Return and warrantyOct 17, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #20 in Return and warrantyOct 18, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #8 in Return and warrantyOct 19, 2026: #3 in Helpdesk, #6 in Returns and exchanges, #7 in Return and warrantyOct 20, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #6 in Return and warrantyOct 21, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #3 in Return and warrantyOct 22, 2026: #3 in Helpdesk, #4 in Returns and exchangesOct 23, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #9 in Return and warrantyOct 24, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #9 in Return and warrantyOct 25, 2026: #2 in Helpdesk, #4 in Returns and exchanges, #13 in Return and warrantyOct 31, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #15 in Return and warrantyNov 1, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #15 in Return and warrantyNov 2, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #11 in Return and warrantyNov 4, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #7 in Return and warrantyNov 5, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #10 in Return and warrantyNov 6, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #1 in Return and warrantyNov 7, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #16 in Return and warrantyNov 8, 2026: #3 in Helpdesk, #4 in Returns and exchanges, #11 in Return and warrantyNov 9, 2026: #3 in Helpdesk, #5 in Returns and exchanges, #20 in Return and warranty
Helpdesk#3 of 2901 places down since Sep 3, 2026Returns and exchanges#5 of 2831 places down since Sep 3, 2026Return and warranty#20 of 33116 places down since Sep 3, 2026
Redo: daily Shopify App Store category position
DayHelpdeskReturns and exchangesReturn and warranty
Sep 3, 2026#2#4#4
Sep 4, 2026#2#4#11
Sep 5, 2026#2#4#14
Sep 6, 2026#2#4#12
Sep 7, 2026#2#4#6
Sep 8, 2026#2#4—
Sep 9, 2026#2#4#9
Sep 10, 2026#3#4#14
Sep 11, 2026#3#4#19
Sep 12, 2026#3#4#6
Sep 13, 2026#3#4#13
Sep 14, 2026#3#4#4
Sep 15, 2026#3#5#7
Sep 17, 2026#3#5#18
Sep 19, 2026#3#5#12
Sep 20, 2026#3#5#17
Sep 21, 2026#3#5#20
Sep 22, 2026#3#5#13
Sep 23, 2026#3#5#5
Sep 24, 2026#3#5#16
Sep 25, 2026#3#6#14
Sep 26, 2026#3#6#14
Sep 27, 2026#3#6#19
Sep 28, 2026#3#6#12
Sep 29, 2026#4#6#11
Sep 30, 2026#3#6#19
Oct 1, 2026#4#6#18
Oct 2, 2026#4#6#8
Oct 3, 2026#4#5#14
Oct 4, 2026#4#5#12
Oct 5, 2026#4#5#4
Oct 6, 2026#4#5#15
Oct 7, 2026#4#5#1
Oct 8, 2026#4#5#18
Oct 9, 2026#4#5#1
Oct 10, 2026#3#5#19
Oct 11, 2026#3#5#6
Oct 12, 2026#3#5#17
Oct 13, 2026#3#5#9
Oct 14, 2026#3#5#14
Oct 15, 2026#3#6#1
Oct 16, 2026#3#5#5
Oct 17, 2026#3#5#20
Oct 18, 2026#3#6#8
Oct 19, 2026#3#6#7
Oct 20, 2026#3#5#6
Oct 21, 2026#3#5#3
Oct 22, 2026#3#4—
Oct 23, 2026#3#4#9
Oct 24, 2026#2#4#9
Oct 25, 2026#2#4#13
Oct 31, 2026#3#4#15
Nov 1, 2026#3#4#15
Nov 2, 2026#3#4#11
Nov 4, 2026#3#4#7
Nov 5, 2026#3#4#10
Nov 6, 2026#3#4#1
Nov 7, 2026#3#5#16
Nov 8, 2026#3#4#11
Nov 9, 2026#3#5#20

What merchants say about Redo

The verdict from its App Store reviews, and whether the merchants who leave them stay.

4.9

857 reviews · latest Nov 6, 2026

Star breakdown of 857 collected public ratings

  1. 5 ★96.5%
  2. 4 ★1.9%
  3. 3 ★0.0%
  4. 2 ★0.1%
  5. 1 ★1.5%

43.7% have used it a year or more

As reviewers report it, from 593 reviews in the last year; 26.9% across its category.

Redo review momentum

New reviews follow new installs, so a rising month is Redo winning merchants in public.

  1. December 2025: 108 reviews
  2. January 2026: 15 reviews
  3. February 2026: 26 reviews
  4. March 2026: 50 reviews
  5. April 2026: 45 reviews
  6. May 2026: 47 reviews
  7. June 2026: 66 reviews
  8. July 2026: 28 reviews
  9. August 2026: 52 reviews
  10. September 2026: 58 reviews
  11. October 2026: 46 reviews
  12. November 2026 so far: 18 reviews
Reviews added to the listing each month; the lighter bar is the month in progress.

What Redo charges

Free to install. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Conversion

    Free to install

    • Optimize checkouts with A/B testing
    • Reclaim: AI chargeback disputes
  2. Returns

    Free

    • AI exchange agent for +17% exchange rate
    • Full customizable return flow
    • Monthly AI returns analysis report
    • Returns and claims portal
    • Variant-level returns analytics
  3. Email and SMS

    $10/month

    • Cross-sell from order tracking emails
    • Shoppable emails
  4. Fulfillment

    $99/month

    • Auto Batch to optimize fulfillment speed
    • Auto Merge orders to save on costs
    • Bulk ship identical orders automatically
    • Fulfillment software

Recent price changes

  1. Feb 3, 2026

    • Pricing

      Usage charges updated

      Usage charges updated

      $0.30 per order for checkout optimization and $0.06 for order upsell$0.50 per order for checkout optimization and $0.06 for order upsell

Every edit Redo ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Nov 7, 2026

    • Positioning

      Merchant sentiment summary updated

      Merchant sentiment summary updated

      Merchant sentiment summary rewritten

  2. Oct 30, 2026

    • Pricing

      Free plan +2 more

      Free plan

      YesNo

      Pricing plan removed

      Checkout Optimizer — $10/month

      Pricing plan added

      Conversion — Free

  3. Jul 31, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Customer accounts
  4. Mar 1, 2026

    • Pricing

      Pricing plan removed +4 more

      Pricing plan removed

      Returns and OMS — Free

      Pricing plan removed

      Support and AI — $10/month

      Pricing plan added

      Returns — Free

      +2 more changes

  5. Feb 19, 2026

    • Developer

      Developer name changed +4 more

      Developer name changed

      Redo Tech, Inc

      Media gallery updated

      6 added — “View the promotional video for Redo”

      Merchant sentiment summary updated

      Merchants highly recommend this app for its exceptional customer support and seamless Shopify integration. It effectively manages returns a…

      +2 more changes

Follow Redo

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Redo sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout”

What it does

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system.… Read the full description

Features it lists

Channels
Chatbot · Email · Live chat · SMS · Self-service · Social media
Return options
Automated refunds · Discount codes · Exchanges · Gift cards · Gift returns · In-store returns · +4 more
Return management
Analytics · Automated approvals · Custom branding · Custom policies · Customer blocklists · Email notifications · +9 more
Workflow automation
AI responses · AI summaries · Auto-assign · Auto-reply · Customer notifications · Feedback surveys · +8 more

Screenshots

  • All-in-one AI customer service
  • All your operations needs in a single platform.
  • The new way to manage your returns cost and process
  • Drive upsells through a branded tracking experience
  • Claim management made easy
  • The new way to manage your returns cost and process
  • All-in-one AI customer service
  • Claim management made easy
  • Handle returns and exchanges directly in the Shop App
  • Drive upsells through a branded tracking experience

Redo listing facts

Launched
May 25, 2020
Shopify rank
#3 in Helpdesk#5 in Returns and exchanges#20 in Return and warranty
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Compare Redo

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Redo

Apps merchants weigh against Redo, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Redo on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. 7,054

    storefronts running Redo now

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Redo loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. 134

    removals caught in the last 28 days

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Redo leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Redo

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Get the store list

How many Shopify stores use Redo?

Shoplist detects Redo on 7,054 Shopify storefronts. The count comes from repeat crawls of public storefronts, so it moves as stores install and remove the app.

Which Shopify brands use Redo?

This page lists the top 10 by traffic. A free Shoplist account previews the full list with filters for category, country and traffic, and credits open every row of all 7,054 stores.

What apps do Redo stores also use?

Klaviyo: Email Marketing & SMS, Judge.me Product Reviews App, and Shopify Collabs run on the most Redo stores. The full co-install list shows every app those stores run, ranked by how many share it.

Can I export the stores using Redo?

Yes. A free account opens the first stores with filters and contact availability. Paid plans export every store running Redo to CSV and alert you when stores install or remove it.

How does Shoplist detect Redo?

Shoplist crawls public Shopify storefronts and matches the code Redo loads on each one. A store counts once that evidence is found and drops out when it disappears. It is evidence from the storefront itself, not a customer list from the developer.

Start with the newest stores running Redo, named and dated.

Filter by category, country, and traffic, see contact availability, and get alerted when stores install or leave.

Get the store listSee pricingFree plan available.