Grapevine Post Purchase Survey
Post purchase surveys - How did you hear about us
222 Ratings
4.9
About this app
Launched: Aug 17, 2017, 12:00:00 AM
Unlock customer insights with post purchase, NPS & on-site surveys. A 28 day free trial included!
Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up surveys: intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
Features
Form customization
Drag-and-drop editor
Embedded forms
Conditional logic
Multi-language
Submission management
Data export
Customer segments
Analytics
Customer behavior
Activity tracking
Cohort analysis
Segmentation
Survey types
Net Promoter Score (NPS)
Market research
Product feedback
Attribution
Customer satisfaction
Post-purchase
Visuals and reports
Historical analysis
Benchmarking
Custom reports
Marketing and sales
Marketing attribution
ROAS
Funnel analysis
Pricing Plans
Complete
25
- Unlimited Orders - No Limits or Tiers
- Unlimited Responses & Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, NPS
