Text ‑ AI Agent & Live Chat vs TextYess

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026.

The short answer

  • TextYess is detected on 1.4× as many Shopify stores as Text: 144 vs 106 as of Nov 2, 2026.
  • On the Shopify App Store: Text 5.0 from 2 reviews and TextYess 5.0 from 57 reviews.
  • Paid plans start at $25/month for Text and $290/month for TextYess.
  • Text lists 17 features TextYess’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.

Head to head

Detected stores

Text: 106
TextYess: 144

App Store reviews

Text: 2
TextYess: 57

Stores added, 28 days

Text: 4
TextYess: 6
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
May 12, 2026
Sep 14, 2023
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
106active installs
  • Teddy Baldassarre
  • Gem Jewelers Co.
  • Stanhome México
  • Kent International Inc.
  • El Vaquero
+101 more
144active installs
  • Manebí
  • SKIN FIRST®
  • SAINTH
  • Dalfilo IT
  • White Mood
+139 more
Most common store size
11-50 products16%
1,001-5,000 products23%
Top countries
  • United States37%
  • United Kingdom8%
  • Australia4%
  • Italy85%
  • United Kingdom1%
  • Belgium1%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510JanMarJunNovFebAprSepText ‑ AI Agent & Live Chat: 2 reviews in September 2026TextYess: 3 reviews in January 2024TextYess: 5 reviews in February 2024TextYess: 3 reviews in March 2024TextYess: 3 reviews in May 2024TextYess: 2 reviews in June 2024TextYess: 4 reviews in October 2024TextYess: 1 reviews in November 2024TextYess: 8 reviews in January 2025TextYess: 8 reviews in February 2025TextYess: 1 reviews in March 2025TextYess: 1 reviews in April 2025TextYess: 1 reviews in July 2025
TextTextYessCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $25 to $99/month
From $290 to $533/month
Plans
Essential$25/month
14-day free trial
  • · AI Copilot
  • · Cart recovery campaign
  • · Live chat, email, and Messenger
  • · Live visitors tracking
  • · Real-time cart preview
  • · Sales reporting
Growth$99/month
14-day free trial
  • · Advanced reporting
  • · Advanced widget customization
  • · Chat topics insights
  • · Everything from Essential
  • · Multilingual support
  • · Tag suggestions
BASE$290/month
7-day free trial
  • · 1,000 free operator replies/month (24h)
  • · 1,750 Conversation Replies/Month
  • · 1.000 Outbound Messages/Month
  • · Enhanced analytics
  • · Live-chat support
  • · View conversation history
PRO$436/month
7-day free trial
  • · 1,000 free operator replies/month (24h)
  • · 1,750 Conversation Replies/Month
  • · 2.000 Outbound Messages/Month
  • · Collect phone numbers
  • · Enhanced analytics
  • · Live-chat support
CUSTOM$533/month
7-day free trial$140 per 1,000 outbound WhatsApp messages. $65 per 1,000 Conversation Replies.
  • · 1,000 free operator replies/month (24h)
  • · 1,750 Conversation Replies/Month
  • · 3.000 Outbound Messages/Month
  • · Collect phone numbers
  • · Enhanced analytics
  • · Live-chat support
Coverage
32 of 35 features91%
18 of 35 features51%
Unique strengths
  • Agent analytics
  • Agent avatar
  • Behavior tracking
  • Chat flows
  • +13 more
  • COD verification
  • Review requests
  • Shipping alerts
Chat
91%32/35
51%18/35
Automated responses
79%11/14
71%10/14
Customization
100%9/9
33%3/9
Real-time messaging
100%12/12
42%5/12
17153onlybothonly
TextTextYess35 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Text5.0(2)TextYess5.0(57)
Works with also listed by another
—
  • Checkout
  • Gorgias
  • Zendesk
  • Instagram
  • Klaviyo
  • WhatsApp

Messaging

Text5.0(2)TextYess5.0(57)
How it sells itself

Turn customer service into a sales channel. See live carts, past orders, and lifetime spend as you chat. Get notified when items are added or removed mid-conversation. The AI agent spots buying intent and acts on it, understanding conversation context to answer product questions from live inventory and show product cards in chat.

TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog.

Key points
  • AI assistant that answers product questions and supports buying decisions
  • AI agent trained on your live inventory answers questions and helps you sell
  • Live cart preview showing items, value, and browsing context
  • Live cart, past orders, and spend at a glance to help agents spot buying intent
  • The AI responds 24/7 real time in all languages sending product photos and links
  • The AI is trained on your product catalog, your customers' information, and more
  • The AI sends checkout links in chat to sell directly on Whatsapp in one click
  • The AI allows you to send targeted WhatsApp campaigns and automations in 1 click
Screenshots
Always-on AI sales assistant
Increase conversion rateContext is key to closingText AI live chat assistant for customer support and sales.
TextYess how to install, no technical skills needed
TextYess AI WhatsApp AssistantAI in Action - turn WhatsApp messages into ordersTextYess WhatsApp inbound and outbound features

Installed with

Text5.0(2)TextYess5.0(57)

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureTextTextYess
Detected stores106as of Nov 2, 2026144(ahead)as of Nov 2, 2026
Net store change, 28 days+4estimated+6estimated
Stores added, 28 days4new and returning6(ahead)new and returning
Big-brand shareNot enough dataNot enough data
Top store categoriesApparel & Accessories, Home & Garden, Health & BeautyApparel & Accessories, Health & Beauty, Home & Garden
Top store countriesUnited States, United Kingdom, AustraliaItaly, United Kingdom, Belgium

Reviews

MeasureTextTextYess
App Store rating5.0 ★5.0 ★
App Store reviews257(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureTextTextYess
Free planNot listedNot listed
Lowest paid monthly plan$25/month(ahead)$290/month
Longest free trial14 days7 days
Plans listed23

Listing

MeasureTextTextYess
Shopify category rank#82in ChatNot enough data
Shopify App Charts#7 on Rookies in ChatNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 12, 2026Sep 14, 2023
Languages1English1English
DeveloperTextTextYess

FAQ

Text and TextYess: common questions

Which is more popular, Text or TextYess?
TextYess is detected on 1.4× as many Shopify stores as Text: 144 vs 106 as of Nov 2, 2026.
Is Text or TextYess cheaper?
Paid plans start at $25/month for Text and $290/month for TextYess. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Text or TextYess?
On the Shopify App Store: Text 5.0 from 2 reviews and TextYess 5.0 from 57 reviews.
What features does each app list that the other doesn’t?
Text lists 17 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Chat flows. TextYess lists 3 the others don’t mention, such as COD verification, Review requests, Shipping alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled.

Keep comparing

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.