bitChat AI Chatbot & Live Chat vs TextYess
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026.
The short answer
- bitChat AI Chatbot & Live Chat is detected on 1.1× as many Shopify stores as TextYess: 165 vs 144 as of Nov 2, 2026.
- On the Shopify App Store: bitChat AI Chatbot & Live Chat 5.0 from 22 reviews and TextYess 5.0 from 57 reviews.
- Only bitChat AI Chatbot & Live Chat lists a free plan. Paid plans start at $39/month for bitChat AI Chatbot & Live Chat and $290/month for TextYess.
- bitChat AI Chatbot & Live Chat lists 37 features TextYess’s listing doesn’t mention, including Agent analytics, Agent avatar, AI responses.
Head to head
- United States
- Indonesia
- Colombia
- Italy
- United Kingdom
- Belgium
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 AI replies per month
- · 100 help tickets per month
- · 3 Agents, 5 AI Tags
- · 50 Knowledge Base documents
- · AI Studio (build, test, deploy)
- · AI knows loyalty points
Starter
- · 1,500 help tickets per month
- · 2,500 AI replies per month
- · 500 Knowledge Base documents
- · 6 agents, 20 AI tags
- · Advanced handoff rules
- · Enhanced analytics
Growth
- · 12 agents, 50 AI Tags
- · 5,000 help tickets per month
- · 5000 Knowledge Base documents
- · 8,000 AI replies per month
- · API + webhooks
- · Advanced AI Instructions
Pro Bundle
- · 10,000 help tickets per month
- · 25 agents, unlimited AI tags
- · 25,000 AI replies per month
- · All 5 products at Growth tier
- · Custom AI skills & Flows
- · Unlimited Knowledge Base documents
BASE
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 1.000 Outbound Messages/Month
- · Enhanced analytics
- · Live-chat support
- · View conversation history
PRO
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 2.000 Outbound Messages/Month
- · Collect phone numbers
- · Enhanced analytics
- · Live-chat support
CUSTOM
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 3.000 Outbound Messages/Month
- · Collect phone numbers
- · Enhanced analytics
- · Live-chat support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn chats into sales and support with fully automated AI across Shopify Live Chat, WhatsApp, Instagram, Facebook and TikTok. Answer product and policy questions using Shopify catalog data, recommend products and escalate complex chats to human agents. Use custom AI skills and conversation-triggered automations to take the next step.
TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog.
- 24/7 AI Chatbot Support - Continuous support and sales on WhatsApp & Instagram
- Automated AI Training - Seamlessly integrates your product info & order history
- Intelligent AI Tagging - Tags conversations for re-marketing and insights
- Omni-channel - Unify WhatsApp, Instagram, and Google in a single inbox
- The AI responds 24/7 real time in all languages sending product photos and links
- The AI is trained on your product catalog, your customers' information, and more
- The AI sends checkout links in chat to sell directly on Whatsapp in one click
- The AI allows you to send targeted WhatsApp campaigns and automations in 1 click
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  bitChat AI Chatbot & Live Chat | TextYess |
|---|---|---|
| Detected stores | 165(ahead) | 144 |
| Net store change, 28 days | +1 | +6 |
| Stores added, 28 days | 1 | 6(ahead) |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, Indonesia, Colombia | Italy, United Kingdom, Belgium |
Reviews
| Measure | bitChat AI Chatbot & Live Chat | TextYess |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 22 | 57(ahead) |
| New reviews, 28 days | 2 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | bitChat AI Chatbot & Live Chat | TextYess |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $39/month(ahead) | $290/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | bitChat AI Chatbot & Live Chat | TextYess |
|---|---|---|
| Shopify category rank | #120 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 2, 2023 | Sep 14, 2023 |
| Languages | 1 | 1 |
| Developer | bitbybit Studio LLC | TextYess |
FAQ
bitChat AI Chatbot & Live Chat and TextYess: common questions
- Which is more popular, bitChat AI Chatbot & Live Chat or TextYess?
- bitChat AI Chatbot & Live Chat is detected on 1.1× as many Shopify stores as TextYess: 165 vs 144 as of Nov 2, 2026.
- Is bitChat AI Chatbot & Live Chat or TextYess cheaper?
- Only bitChat AI Chatbot & Live Chat lists a free plan. Paid plans start at $39/month for bitChat AI Chatbot & Live Chat and $290/month for TextYess. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, bitChat AI Chatbot & Live Chat or TextYess?
- On the Shopify App Store: bitChat AI Chatbot & Live Chat 5.0 from 22 reviews and TextYess 5.0 from 57 reviews.
- What features does each app list that the other doesn’t?
- bitChat AI Chatbot & Live Chat lists 37 the others don’t mention, such as Agent analytics, Agent avatar, AI responses, AI summaries. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.