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bitChat AI Chatbot & Live Chat Shopify App: Reviews, Pricing & Alternatives

Chat & HelpdeskBy bitbybit Studio LLC4.7 (22 reviews)Updated October 24, 2026

Shoplist has not found bitChat AI Chatbot & Live Chat on a storefront yet, so it tracks the app through its 22 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Sonar finds them.

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Key signals for bitChat AI Chatbot & Live Chat

Rating
4.722 reviews
Pricing
Free planPaid from $39/month
Launched
May 2, 2023
Storefront installs
None foundAdmin-only and server-side apps rarely leave a storefront trace

Data checked October 26, 2026Listing checked todayHow Shoplist knows

bitChat AI Chatbot & Live Chat reviews and rating

Rating
4.7
Reviews
22
Latest
Oct 23, 2026

bitChat AI Chatbot & Live Chat pricing

Free
  • 100 AI replies per month
  • 100 help tickets per month
  • 3 Agents, 5 AI Tags
  • 50 Knowledge Base documents
Free
Starter
  • 1,500 help tickets per month
  • 2,500 AI replies per month
  • 500 Knowledge Base documents
  • 6 agents, 20 AI tags
$39/month
Growth
  • 12 agents, 50 AI Tags
  • 5,000 help tickets per month
  • 5000 Knowledge Base documents
  • 8,000 AI replies per month
$99/month
Pro Bundle
  • 10,000 help tickets per month
  • 25 agents, unlimited AI tags
  • 25,000 AI replies per month
  • All 5 products at Growth tier
$299/month

Recent bitChat AI Chatbot & Live Chat activity

Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.

App Store listing

Listing changes

3 updates

Detected Oct 19, 2026

Plan features updated +3 more

Pricing

Free plan features updated

3 Agents, 5 AI Tags50 Knowledge Base documentsAI knows loyalty pointsAI product recommendations, AI SummariesAI Studio (build, test, deploy)WhatsApp, IG, FB, TikTok Shop + Web chatAI Product RecommendationAI Studio: build, test & deploy AI AgentAI SummariesCustomizable Chat WidgetLive Chat widget, WhatsApp API, IG ChatShared inbox for team replies

Starter plan features updated

500 Knowledge Base documentsAdvanced handoff rulesEnhanced analyticsHide 'Powered by bitbybit'Priority supportAdvanced analytics dashboardCustomizable chat widgetHide watermark footerShopify syncWhatsApp Flows & Catalog

Growth plan features updated

5000 Knowledge Base documentsMulti-agent shared inbox

+1 more change in this update

Detected Oct 23, 2026

Listing title changed +3 more

Positioning

Listing title changed

AI sales agent that recommends products, sells & supports across Live Chat, WhatsApp & socialAI sales agent that recommends products, answers questions and takes action on WhatsApp & Live Chat.

Description rewritten

Description rewritten

Callouts updated

AI chatbot answers product questions and recommends Shopify products 24/7Fully automated AI across Live Chat, WhatsApp, Instagram, Facebook & TikTokEscalate complex AI conversations to the right human agent with contextCustom AI skills trigger automations and actions from customer conversationsAI tags customer interests in bitbybit for more personalized follow-upsAI sales agent answers questions and recommends products 24/7Live Chat, WhatsApp, Instagram, Messenger & TikTok in one inboxAI uses your Shopify catalog, inventory & pricing for accurate answersSeamlessly hand over AI conversations to your human support team - full contextAI Tagging captures customer intent for CRM & automation

+1 more change in this update

Detected Oct 16, 2026

Media gallery updated

Media

Media gallery updated

1 added — “AI Studio helps bitChat turn chats into useful next steps”

Get bitChat AI Chatbot & Live Chat's weekly changes by email

New stores, departures, and listing edits, once a week. No account needed.

bitChat AI Chatbot & Live Chat screenshots and video

Omnichannel shared inbox
advanced flow builder
understand your customer journey
AI Chatbot for WhatsApp Shopify. bitChat
+ 2 more

About bitChat AI Chatbot & Live Chat

AI sales agent that recommends products, answers questions and takes action on WhatsApp & Live Chat.

Turn chats into sales and support with fully automated AI across Shopify Live Chat, WhatsApp, Instagram, Facebook and TikTok. Answer product and policy questions using Shopify catalog data, recommend products and escalate complex chats to human agents. Use custom AI skills and conversation-triggered automations to take the next step. AI Tagging and customer data enrichment capture interests in bitbybit for smarter follow-ups. Configure and test your AI in AI Studio.

Listing highlights

  • 24/7 AI Chatbot Support - Continuous support and sales on WhatsApp & Instagram
  • Automated AI Training - Seamlessly integrates your product info & order history
  • Intelligent AI Tagging - Tags conversations for re-marketing and insights
  • Omni-channel - Unify WhatsApp, Instagram, and Google in a single inbox
  • Visual Flow Builder - Create no-code automations, significantly saving time

Features

Channels

  • Chatbot
  • Contact form
  • FAQs
  • Help center
  • Live chat
  • Self-service
  • Social media

Customization

  • Agent avatar
  • Business hours
  • Chat assignment
  • Chat buttons
  • Chat flows
  • Chat window
  • Color and font
Show 3 more
  • Emojis and stickers
  • Tagging
  • Welcome messages

Automated responses

  • COD verification
  • Cart recovery
  • Cross-sell
  • Discounts
  • FAQs
  • Greetings
  • Order updates
Show 7 more
  • Product recommendations
  • Quick replies
  • Review requests
  • Send transcript
  • Shipping alerts
  • Surveys
  • Upsell

Real-time messaging

  • AI chatbots
  • Agent analytics
  • Behavior tracking
  • Customer insights
  • File upload
  • Live chat
  • Multi-language
Show 3 more
  • Push notifications
  • Real-time translation
  • Social media

Workflow automation

  • AI responses
  • AI summaries
  • Analytics
  • Auto-assign
  • Auto-reply
  • Customer notifications
  • Escalation
Show 10 more
  • Feedback surveys
  • Multi-language
  • Order tracking
  • Reports
  • Response templates
  • Rule-based triggers
  • Spam detection
  • Tagging
  • Ticketing
  • Unified inbox

How Shoplist knows

Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows bitChat AI Chatbot & Live Chat on a store, it is there.

Read the data methodology
  • Counts are based on Shoplist's latest available public crawl signal dated October 24, 2026.
  • Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
  • Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
  • Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

Questions about bitChat AI Chatbot & Live Chat

Why might Shoplist not show detected stores for bitChat AI Chatbot & Live Chat?
Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Does no public detection mean bitChat AI Chatbot & Live Chat has no users?
No. It only means Shoplist has not found reliable public storefront evidence for bitChat AI Chatbot & Live Chat. reviews, pricing, listing changes, and developer data can still be useful signals.
Can I monitor future public detections?
Yes. Shoplist can monitor bitChat AI Chatbot & Live Chat for future public storefront detections and listing movement.

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Developer

bitbybit Studio LLC

Every app bitbybit Studio LLC publishes, with their detected reach.

Rankings

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The ten apps gaining the most detected installs in each category.

Directory

All Shopify apps

Browse every app Shoplist tracks, by category, rating, and reach.

Keep watching bitChat AI Chatbot & Live Chat.

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