LiveChat: Live Chat App
LiveChat with Product Recommendations and Customer Details
72 Ratings
4.3
About this app
Launched: Nov 30, 2017, 12:00:00 AM
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
Features
Automated responses
Upsell
Quick replies
FAQs
Order updates
Greetings
Surveys
Cart recovery
Real-time messaging
Video calls
Real-time translation
Email chat
File upload
Live chat
Callback
Agent analytics
Tracking
Custom tracking link
Order lookup page
Customization
Chat buttons
Emojis and stickers
Agent avatar
Chat window
Chat assignment
Business hours
Chat flows
Notifications
Real-time notifications
Custom notifications
Pricing Plans
Starter
24
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
Team
49
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
