KNO Post Purchase Surveys vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Zigpoll Customer Surveys is detected on 6.2× as many Shopify stores as KNO Post Purchase Surveys: 3,973 vs 644 as of Nov 8, 2026.
- On the Shopify App Store: KNO Post Purchase Surveys 4.9 from 118 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $19/month for KNO Post Purchase Surveys and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 12 features KNO Post Purchase Surveys’s listing doesn’t mention, including Abandoned cart, AI insights, Custom dashboards.
Head to head
Surveys for attribution, customer insights, and feedback.
Post purchase surveys, email & abandoned cart surveys and more
- United States
- Germany
- United Kingdom
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1 Survey
- · 3 Questions per survey
- · Conditional logic
- · Custom styling
- · Export all data
- · NPS add-on (additional fees apply)
Analyst
- · 12 question types
- · 2 Active Integrations
- · 2 Surveys with 999 Questions/survey
- · 4 Audiences
- · Actions
- · Benchmarks
Pro
- · 4 Active Integrations
- · 4 Surveys
- · All Question/action types
- · Everything in ANALYST...
- · NPS add-on (additional fees apply)
- · Survey links
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  KNO Post Purchase Surveys |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | 644 | 3,973(ahead) |
| Net store change, 28 days | 0 | +72 |
| Stores added, 28 days | Not enough data | 129 |
| Big-brand share | 43% | 16% |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, Germany, United Kingdom | United States, Germany, United Kingdom |
Reviews
| Measure | KNO Post Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 118 | 602(ahead) |
| New reviews, 28 days | 0 | 11(ahead) |
| Reviewers a year or more in | 53%(ahead) | 21% |
Pricing
| Measure | KNO Post Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $39/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | KNO Post Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #19 | #3(ahead) |
| Shopify App Charts | #8 in Surveys | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | Oct 19, 2020 | Apr 23, 2019 |
| Languages | 1 | 1 |
| Developer | KnoCommerce Inc | Argonautic Labs |
FAQ
KNO Post Purchase Surveys and Zigpoll Customer Surveys: common questions
- Which is more popular, KNO Post Purchase Surveys or Zigpoll Customer Surveys?
- Zigpoll Customer Surveys is detected on 6.2× as many Shopify stores as KNO Post Purchase Surveys: 3,973 vs 644 as of Nov 8, 2026.
- Is KNO Post Purchase Surveys or Zigpoll Customer Surveys cheaper?
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $19/month for KNO Post Purchase Surveys and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, KNO Post Purchase Surveys or Zigpoll Customer Surveys?
- On the Shopify App Store: KNO Post Purchase Surveys 4.9 from 118 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- What features does each app list that the other doesn’t?
- KNO Post Purchase Surveys lists 11 the others don’t mention, such as Benchmarking, Checkout analytics, Cohort analysis, Funnel analysis. Zigpoll Customer Surveys lists 12 the others don’t mention, such as Abandoned cart, AI insights, Custom dashboards, Drag-and-drop editor. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
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How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.