Fairing Post Purchase Surveys vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Zigpoll Customer Surveys is detected on 6.7× as many Shopify stores as Fairing Post Purchase Surveys: 3,973 vs 595 as of Nov 8, 2026.
- On the Shopify App Store: Fairing Post Purchase Surveys 5.0 from 196 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Both list a free plan. Paid plans start at $49/month for Fairing Post Purchase Surveys and $39/month for Zigpoll Customer Surveys.
- Fairing Post Purchase Surveys lists 12 features Zigpoll Customer Surveys’s listing doesn’t mention, including Checkout analytics, Cohort analysis, Heatmaps.
Head to head
Post-purchase surveys for attribution, CRO, & personalization
Post purchase surveys, email & abandoned cart surveys and more
- United States
- Germany
- United Kingdom
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Up to 200 orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
201 to 500 Orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
501 to 1k Orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
1,001 to 5k Orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDiscover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses & analytics to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey analytics data on attribution, NPS, segmentation, & CRO. Get to actually know your customers.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
- Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
- Target survey questions by new v returning, product purchased, etc. Translations
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Fairing Post Purchase Surveys |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | 595 | 3,973(ahead) |
| Net store change, 28 days | 0 | +72 |
| Stores added, 28 days | Not enough data | 129 |
| Big-brand share | 39% | 16% |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, Germany, United Kingdom | United States, Germany, United Kingdom |
Reviews
| Measure | Fairing Post Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 196 | 602(ahead) |
| New reviews, 28 days | 0 | 11(ahead) |
| Reviewers a year or more in | Not enough data | 21% |
Pricing
| Measure | Fairing Post Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $49/month | $39/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Fairing Post Purchase Surveys | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #9 | #3(ahead) |
| Shopify App Charts | #7 in Surveys | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | May 7, 2018 | Apr 23, 2019 |
| Languages | 1 | 1 |
| Developer | Fairing | Argonautic Labs |
FAQ
Fairing Post Purchase Surveys and Zigpoll Customer Surveys: common questions
- Which is more popular, Fairing Post Purchase Surveys or Zigpoll Customer Surveys?
- Zigpoll Customer Surveys is detected on 6.7× as many Shopify stores as Fairing Post Purchase Surveys: 3,973 vs 595 as of Nov 8, 2026.
- Is Fairing Post Purchase Surveys or Zigpoll Customer Surveys cheaper?
- Both list a free plan. Paid plans start at $49/month for Fairing Post Purchase Surveys and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Fairing Post Purchase Surveys or Zigpoll Customer Surveys?
- On the Shopify App Store: Fairing Post Purchase Surveys 5.0 from 196 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- What features does each app list that the other doesn’t?
- Fairing Post Purchase Surveys lists 12 the others don’t mention, such as Checkout analytics, Cohort analysis, Heatmaps, Lifetime value (LTV). Zigpoll Customer Surveys lists 6 the others don’t mention, such as Abandoned cart, AI insights, Email, Event tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
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How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.