Fairing Post Purchase Surveys vs KNO Post Purchase Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026.
The short answer
- KNO Post Purchase Surveys is detected on 1.1× as many Shopify stores as Fairing Post Purchase Surveys: 365 vs 318 as of Nov 3, 2026.
- On the Shopify App Store: Fairing Post Purchase Surveys 5.0 from 213 reviews and KNO Post Purchase Surveys 4.9 from 123 reviews.
- Only Fairing Post Purchase Surveys lists a free plan. Paid plans start at $49/month for Fairing Post Purchase Surveys and $19/month for KNO Post Purchase Surveys.
- Fairing Post Purchase Surveys lists 12 features KNO Post Purchase Surveys’s listing doesn’t mention, including Custom dashboards, Drag-and-drop editor, File upload.
Head to head
Post-purchase surveys for attribution, CRO, & personalization
Surveys for attribution, customer insights, and feedback.
- United States
- Germany
- United Kingdom
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Up to 200 orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
201 to 500 Orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
501 to 1k Orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
1,001 to 5k Orders
- · 25+ Integrations (e.g. Klaviyo, Meta)
- · AI-Generated Attribution Insights
- · API / MCP (Beta)
- · Analyze LTV Against Survey Responses
- · NPS Surveys
- · Post-purchase Surveys
Starter
- · 1 Survey
- · 3 Questions per survey
- · Conditional logic
- · Custom styling
- · Export all data
- · NPS add-on (additional fees apply)
Analyst
- · 12 question types
- · 2 Active Integrations
- · 2 Surveys with 999 Questions/survey
- · 4 Audiences
- · Actions
- · Benchmarks
Pro
- · 4 Active Integrations
- · 4 Surveys
- · All Question/action types
- · Everything in ANALYST...
- · NPS add-on (additional fees apply)
- · Survey links
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDiscover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses & analytics to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey analytics data on attribution, NPS, segmentation, & CRO. Get to actually know your customers.
KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions.
- Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
- Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
- Target survey questions by new v returning, product purchased, etc. Translations
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Fairing Post Purchase Surveys |  KNO Post Purchase Surveys |
|---|---|---|
| Detected stores | 318 | 365(ahead) |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | 41% | 44% |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Health & Beauty, Apparel & Accessories, Home & Garden |
| Top store countries | United States, Germany, United Kingdom | United States, Germany, United Kingdom |
Reviews
| Measure | Fairing Post Purchase Surveys | KNO Post Purchase Surveys |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.9 ★ |
| App Store reviews | 213(ahead) | 123 |
| New reviews, 28 days | 1 | 1 |
| Reviewers a year or more in | Not enough data | 51% |
Pricing
| Measure | Fairing Post Purchase Surveys | KNO Post Purchase Surveys |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49/month | $19/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Fairing Post Purchase Surveys | KNO Post Purchase Surveys |
|---|---|---|
| Shopify category rank | #9(ahead) | #18 |
| Shopify App Charts | #7 in Surveys | #8 in Surveys |
| Built for Shopify | No | No |
| Launched | May 7, 2018 | Oct 19, 2020 |
| Languages | 1 | 1 |
| Developer | Fairing | KnoCommerce Inc |
FAQ
Fairing Post Purchase Surveys and KNO Post Purchase Surveys: common questions
- Which is more popular, Fairing Post Purchase Surveys or KNO Post Purchase Surveys?
- KNO Post Purchase Surveys is detected on 1.1× as many Shopify stores as Fairing Post Purchase Surveys: 365 vs 318 as of Nov 3, 2026.
- Is Fairing Post Purchase Surveys or KNO Post Purchase Surveys cheaper?
- Only Fairing Post Purchase Surveys lists a free plan. Paid plans start at $49/month for Fairing Post Purchase Surveys and $19/month for KNO Post Purchase Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Fairing Post Purchase Surveys or KNO Post Purchase Surveys?
- On the Shopify App Store: Fairing Post Purchase Surveys 5.0 from 213 reviews and KNO Post Purchase Surveys 4.9 from 123 reviews.
- What features does each app list that the other doesn’t?
- Fairing Post Purchase Surveys lists 12 the others don’t mention, such as Custom dashboards, Drag-and-drop editor, File upload, Heatmaps. KNO Post Purchase Surveys lists 5 the others don’t mention, such as Benchmarking, Email, Funnel analysis, Historical analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026; estimated figures are labeled.
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How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.