CartSpy: Live View & Analytics vs Hitsteps Web Analytics

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026.

The short answer

  • Hitsteps Web Analytics is detected on 1.2× as many Shopify stores as CartSpy: 120 vs 102 as of Nov 10, 2026.
  • On the Shopify App Store: CartSpy 5.0 from 6 reviews and Hitsteps Web Analytics 5.0 from 12 reviews.
  • Only Hitsteps Web Analytics lists a free plan. Paid plans start at $9.99/month for CartSpy and $4.99/month for Hitsteps Web Analytics.
  • CartSpy lists 7 features Hitsteps Web Analytics’s listing doesn’t mention, including Abandoned cart, Activity tracking, Checkout analytics.

Head to head

Detected stores

CartSpy: 102
Hitsteps Web Analytics: 120

App Store reviews

CartSpy: 6
Hitsteps Web Analytics: 12

Stores added, 28 days

CartSpy: 2
Hitsteps Web Analytics: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—

Analytics. Engage. Convert.

Categories
  • Analytics
  • Abandoned cart
  • Analytics
Languages
  • English
  • English
Launched
Jun 28, 2024
Oct 20, 2015
Built for Shopify
Built for Shopify
Not badged
Reviews per month
1 last full month
1 last full month
Detected stores
102active installs
  • METRO BRAZIL
  • LIVE x MAINTAIN
  • Soul Fed Home
  • Mysterious
  • Lincraft
+97 more
120active installs
  • Touche
  • MEDICUBE US
  • XSET
  • BOHO MANILA
  • Luxury Diamonds
+115 more
Most common store size
201-500 products23%
101-200 products18%
Top countries
  • United States18%
  • United Kingdom17%
  • Bulgaria3%
  • United States38%
  • Australia5%
  • United Kingdom5%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035MarNovMarMayAugOctJulSepCartSpy: Live View & Analytics: 2 reviews in July 2026CartSpy: Live View & Analytics: 3 reviews in August 2026CartSpy: Live View & Analytics: 1 reviews in September 2026Hitsteps Web Analytics: 1 reviews in March 2020Hitsteps Web Analytics: 1 reviews in April 2020Hitsteps Web Analytics: 1 reviews in November 2020Hitsteps Web Analytics: 1 reviews in January 2021Hitsteps Web Analytics: 1 reviews in March 2021Hitsteps Web Analytics: 1 reviews in July 2021Hitsteps Web Analytics: 1 reviews in May 2022Hitsteps Web Analytics: 1 reviews in July 2022Hitsteps Web Analytics: 1 reviews in August 2023Hitsteps Web Analytics: 2 reviews in November 2023Hitsteps Web Analytics: 1 reviews in October 2024Hitsteps Web Analytics: 1 reviews in February 2025
CartSpyHitsteps Web AnalyticsCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $9.99 to $39.99/month
From $0 to $21.99/month
Plans
Essential$9.99/month
7-day free trial
  • · Abandoned cart analytics
  • · Daily email report
  • · Live view of carts and checkouts
  • · Product cart-to-order rates
  • · Traffic sources and UTM campaigns
  • · Visitor cart history
Advanced$19.99/month
7-day free trial
  • · All CSV exports and retargeting lists
  • · Bot session filtering
  • · Everything in Essential
  • · Longer history
  • · Out-of-stock and broken link reports
  • · Storefront search analytics
Pro$39.99/month
7-day free trial
  • · Everything in Advanced
  • · Highest limits
  • · Longest cart history
  • · Priority support
Free PlanFree
  • · Below 2k pageviews per month
  • · Email Reports
  • · Page Speed Meter
  • · Visitor Profile and Filter
  • · Web Analytics Live Dashboard
Starter Plan$4.99/month
7-day free trial
  • · All from Free web analytics plan
  • · Below 10k pageviews per month
  • · Live Chat with Visitors
  • · Triggers
Growth Plan$9.99/month
7-day free trial
  • · All from Starter web analytics plan
  • · Below 50k pageviews per month
  • · Heatmap
  • · More Triggers
Pro Plan$21.99/month
7-day free trialPlans with higher data capacity and more pageviews limit are available
  • · All from Basic web analytics plan
  • · Below 500k pageviews per month
  • · More Heatmap capacity
  • · More Triggers
  • · Uptime Monitoring
Coverage
7 of 7 features100%
0 of 7 features0%
Unique strengths
  • Abandoned cart
  • Activity tracking
  • Checkout analytics
  • Event tracking
  • +3 more
—
Analytics
100%7/7
0%0/7
Customer behavior
100%3/3
0%0/3
Marketing and sales
100%3/3
0%0/3
Visuals and reports
100%1/1
0%0/1
700onlybothonly
CartSpyHitsteps Web Analytics7 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Checkout
  • Checkout
  • WordPress
  • Joomla
  • ImpressPages
  • Wix
  • prestashop
How it sells itself

CartSpy shows every cart on your store live: each add to cart, checkout and order as it happens, shopper by shopper. Abandoned carts keep their products, including carts left before checkout, which Shopify's abandoned checkouts never list. A daily email sums up yesterday's carts, checkouts and orders, where they came from and what to fix.

Follow live visitors, page paths and traffic sources in one workspace. Use click heatmaps to see which storefront elements attract attention. Review product, cart and checkout activity, then connect supported orders to recorded visitor journeys and sources. Commerce needs Pro or higher, or an eligible full-product trial, plus Shopify order access. Collection starts after setup; earlier orders are not imported.

Key points
  • Live view of add to carts, checkouts and orders
  • View traffic source for customer events
  • Simple setup with no configuration needed
  • Analytics about who is coming in and who is going out and know more about them.
  • Just like a real shop, you can start a chat and live support with your visitors.
  • Easily identify which products are viewed one after another and added to cart.
Screenshots
CartSpy - Traffic sources and UTM tracking
CartSpy - View cart contentsCartSpy - Follow your customer's journeyCartSpy - Live view of Add To Carts, Checkouts and Orders
Hitsteps, Web Analytics, Heatmap, Live chat, uptime
Web Analytics Live Chat with VisitorsWeb Analytics World Map StatisticsHitsteps Web Analytics Dashboard

Installed with

CartSpy5.0(6)Hitsteps Web Analytics5.0(12)

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCartSpyHitsteps Web Analytics
Detected stores102as of Nov 10, 2026120(ahead)as of Nov 10, 2026
Net store change, 28 days+2estimated0estimated
Stores added, 28 days2new and returningNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesApparel & Accessories, Home & Garden, Vehicles & PartsApparel & Accessories, Home & Garden, Health & Beauty
Top store countriesUnited States, United Kingdom, BulgariaUnited States, Australia, United Kingdom

Reviews

MeasureCartSpyHitsteps Web Analytics
App Store rating5.0 ★5.0 ★
App Store reviews612(ahead)
New reviews, 28 days00
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCartSpyHitsteps Web Analytics
Free planNot listedYes
Lowest paid monthly plan$9.99/month$4.99/month(ahead)
Longest free trial7 days7 days
Plans listed34

Listing

MeasureCartSpyHitsteps Web Analytics
Shopify category rank#63(ahead)in Analytics#237in Analytics
Shopify App Charts#8 on Pricing moves in Analytics#6 on Pricing moves in Analytics
Built for ShopifyYesNo
LaunchedJun 28, 2024Oct 20, 2015
Languages1English1English
DeveloperMoose Media LLCHitsteps

FAQ

CartSpy and Hitsteps Web Analytics: common questions

Which is more popular, CartSpy or Hitsteps Web Analytics?
Hitsteps Web Analytics is detected on 1.2× as many Shopify stores as CartSpy: 120 vs 102 as of Nov 10, 2026.
Is CartSpy or Hitsteps Web Analytics cheaper?
Only Hitsteps Web Analytics lists a free plan. Paid plans start at $9.99/month for CartSpy and $4.99/month for Hitsteps Web Analytics. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, CartSpy or Hitsteps Web Analytics?
On the Shopify App Store: CartSpy 5.0 from 6 reviews and Hitsteps Web Analytics 5.0 from 12 reviews.
What features does each app list that the other doesn’t?
CartSpy lists 7 the others don’t mention, such as Abandoned cart, Activity tracking, Checkout analytics, Event tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled.

Keep comparing

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.