Chatbase logo

Chatbase

By Chatbase.co Inc.Chat & Helpdesk4.9 (37 reviews)

Key signals for Chatbase

As of , 176 Shopify stores run Chatbase. Shoplist monitors installs, uninstalls, reviews, and listing changes continuously, so you can act on them before your competitors do.

Shopify stores using Chatbase

From Shoplist’s scans of Shopify storefronts and its brand data.

Top store category
Health & Beauty
17% of its stores
Typical catalog
11–50 products
25% of its stores
Top country
United States
26% of its stores
Most installed alongside
Judge.me
on 71 of its stores

Top brands running Chatbase

10 of 176 detected stores, ranked by traffic. The full list adds filters, contact availability, and CSV export.

StoreCategoryCountryTraffic rankFirst detected
edelkrone logo
edelkrone

edelkrone.com

Cameras & OpticsUS#495Apr 2026
Stealth Health Life logo
Stealth Health Life

stealthhealthcookbook.com

Food, Beverages & TobaccoUS#1,686Jun 2026
Carolina K logo
Carolina K

carolinak.com

Apparel & AccessoriesUS#4,972Jul 2026
HONOUR HEALTH logo
HONOUR HEALTH

honour.health

Health & BeautyAU#12,044Apr 2026
Mitty logo
Mitty

mitty.com.au

Health & BeautyAU#14,529Oct 2026
APRIZO logo
APRIZO

aprizo.com

Apparel & AccessoriesFR#16,679May 2026
DS Healthcare Group logo
DS Healthcare Group

dslaboratories.com

Health & BeautyUS#17,174Mar 2026
Drone Deer Recovery logo
Drone Deer Recovery

www.dronedeerrecovery.com

ElectronicsUS#15,557Jul 2026
Uniden logo
Uniden

uniden.com.au

Electronics—#14,755Oct 2026
Geologie logo
Geologie

geologie.com

Health & BeautyUS#14,969Jul 2026

166 more stores in the full list

Sign up to download the entire Chatbase Shopify App dataset.

What kind of stores use Chatbase

A breakdown of the 176 Shopify stores Shoplist detects running Chatbase: what they sell, how many products they carry, and where they’re based.

What they sell

17% of Chatbase stores sell Health & Beauty; 15% sell Home & Garden.

  1. Health & Beauty17%
  2. Home & Garden15%
  3. Apparel & Accessories14%
  4. Electronics14%
  5. Food, Beverages & Tobacco8%

How many products they carry

25% carry 11⁠–⁠50 products, the most common size; 51% carry 100 or fewer.

Where they’re based

26% of Chatbase stores are based in the United States; 7% in Canada.

  • Unknown27%
  • United States26%
  • Canada7%
  • Australia6%
  • Spain3%
  • Other countries30%

How Chatbase’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Chatbase, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

+175

175 now · 0 28 days earlier

Reach

0.0135%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Chatbase’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0
Stores found already running itFirst seen when Shoplist first crawled the store, so not an install
+15
Detection changesStores counted or dropped because Shoplist’s detection for the app changed
+35
Other changesStores leaving or rejoining Shoplist’s tracked set, and corrections
+125

Stores adding and removing Chatbase, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated · detection coverage changed
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Reviewers report 0% have used Chatbase a year or more ↓

Apps installed alongside Chatbase

The apps Shoplist most often detects on the same stores as Chatbase.

  1. 1Judge.meProduct reviews with free photos & videos for social proof7140% of stores
  2. 2KlaviyoEmail, SMS, and more - a unified customer platform7040% of stores
  3. 3Brevo PushOwlRecover abandoned carts and market better with web push2313% of stores
  4. 4LooxBeautiful Product Reviews, Photo & Video Reviews and Referrals2313% of stores
  5. 5PageFly ✦ AI Page BuilderBuild Landing, Product Pages for more sales with 24/7 Support2213% of stores
  6. 6Shopify Forms2213% of stores
  7. 7GOAFFPROGoaffpro - Easy affiliate and Influencer marketing2112% of stores
  8. 8Powerful Contact Form BuilderProduct Form, Easy Contact Form, Registration Form, Order Form2112% of stores
  9. 9Shopify CollabsLevel up your affiliate program.2112% of stores
  10. 10InstafeedElegant & Shoppable Official Instagram feeds that bring sales1810% of stores

Each bar is the number of Chatbase stores also running that app. Turn shared app usage into account research with the complementary-app prospecting playbook.

Chatbase on the Shopify App Store

Shoplist reads Chatbase’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Chatbase

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #10 in Helpdesk, #40 in ChatSep 4, 2026: #11 in Helpdesk, #39 in ChatSep 5, 2026: #11 in Helpdesk, #41 in ChatSep 6, 2026: #11 in Helpdesk, #42 in ChatSep 7, 2026: #11 in Helpdesk, #43 in ChatSep 8, 2026: #11 in Helpdesk, #39 in ChatSep 9, 2026: #11 in Helpdesk, #42 in ChatSep 10, 2026: #11 in Helpdesk, #41 in ChatSep 11, 2026: #11 in Helpdesk, #39 in ChatSep 12, 2026: #11 in Helpdesk, #39 in ChatSep 13, 2026: #11 in Helpdesk, #37 in ChatSep 14, 2026: #11 in Helpdesk, #39 in ChatSep 15, 2026: #11 in Helpdesk, #40 in ChatSep 17, 2026: #11 in Helpdesk, #39 in ChatSep 19, 2026: #12 in Helpdesk, #43 in ChatSep 20, 2026: #12 in Helpdesk, #41 in ChatSep 21, 2026: #12 in Helpdesk, #43 in ChatSep 22, 2026: #12 in Helpdesk, #43 in ChatSep 23, 2026: #11 in Helpdesk, #43 in ChatSep 24, 2026: #11 in Helpdesk, #43 in ChatSep 25, 2026: #11 in Helpdesk, #41 in ChatSep 26, 2026: #11 in Helpdesk, #41 in ChatSep 27, 2026: #11 in Helpdesk, #41 in ChatSep 28, 2026: #11 in Helpdesk, #41 in ChatSep 29, 2026: #13 in Helpdesk, #41 in ChatSep 30, 2026: #11 in Helpdesk, #43 in ChatOct 1, 2026: #11 in Helpdesk, #43 in ChatOct 2, 2026: #12 in Helpdesk, #43 in ChatOct 3, 2026: #12 in Helpdesk, #41 in ChatOct 4, 2026: #9 in Helpdesk, #34 in ChatOct 5, 2026: #9 in Helpdesk, #32 in ChatOct 6, 2026: #7 in Helpdesk, #30 in ChatOct 7, 2026: #7 in Helpdesk, #31 in ChatOct 8, 2026: #7 in Helpdesk, #30 in ChatOct 9, 2026: #7 in Helpdesk, #30 in ChatOct 10, 2026: #7 in Helpdesk, #29 in ChatOct 11, 2026: #7 in Helpdesk, #30 in ChatOct 12, 2026: #8 in Helpdesk, #31 in ChatOct 13, 2026: #7 in Helpdesk, #29 in ChatOct 14, 2026: #7 in Helpdesk, #28 in ChatOct 15, 2026: #7 in Helpdesk, #28 in ChatOct 16, 2026: #7 in Helpdesk, #29 in ChatOct 17, 2026: #7 in Helpdesk, #30 in ChatOct 18, 2026: #7 in Helpdesk, #29 in ChatOct 19, 2026: #9 in Helpdesk, #32 in ChatOct 20, 2026: #8 in Helpdesk, #32 in ChatOct 21, 2026: #9 in Helpdesk, #34 in ChatOct 22, 2026: #13 in Helpdesk, #43 in ChatOct 23, 2026: #13 in Helpdesk, #43 in ChatOct 24, 2026: #9 in Helpdesk, #32 in ChatOct 25, 2026: #10 in Helpdesk, #35 in ChatOct 31, 2026: #11 in Helpdesk, #42 in ChatNov 1, 2026: #10 in Helpdesk, #40 in ChatNov 2, 2026: #11 in Helpdesk, #42 in ChatNov 4, 2026: #7 in Helpdesk, #32 in ChatNov 5, 2026: #8 in Helpdesk, #34 in ChatNov 6, 2026: #11 in Helpdesk, #41 in ChatNov 7, 2026: #11 in Helpdesk, #42 in ChatNov 8, 2026: #11 in Helpdesk, #44 in Chat
Helpdesk#11 of 2891 places down since Sep 3, 2026Chat#44 of 1,0854 places down since Sep 3, 2026
Chatbase: daily Shopify App Store category position
DayHelpdeskChat
Sep 3, 2026#10#40
Sep 4, 2026#11#39
Sep 5, 2026#11#41
Sep 6, 2026#11#42
Sep 7, 2026#11#43
Sep 8, 2026#11#39
Sep 9, 2026#11#42
Sep 10, 2026#11#41
Sep 11, 2026#11#39
Sep 12, 2026#11#39
Sep 13, 2026#11#37
Sep 14, 2026#11#39
Sep 15, 2026#11#40
Sep 17, 2026#11#39
Sep 19, 2026#12#43
Sep 20, 2026#12#41
Sep 21, 2026#12#43
Sep 22, 2026#12#43
Sep 23, 2026#11#43
Sep 24, 2026#11#43
Sep 25, 2026#11#41
Sep 26, 2026#11#41
Sep 27, 2026#11#41
Sep 28, 2026#11#41
Sep 29, 2026#13#41
Sep 30, 2026#11#43
Oct 1, 2026#11#43
Oct 2, 2026#12#43
Oct 3, 2026#12#41
Oct 4, 2026#9#34
Oct 5, 2026#9#32
Oct 6, 2026#7#30
Oct 7, 2026#7#31
Oct 8, 2026#7#30
Oct 9, 2026#7#30
Oct 10, 2026#7#29
Oct 11, 2026#7#30
Oct 12, 2026#8#31
Oct 13, 2026#7#29
Oct 14, 2026#7#28
Oct 15, 2026#7#28
Oct 16, 2026#7#29
Oct 17, 2026#7#30
Oct 18, 2026#7#29
Oct 19, 2026#9#32
Oct 20, 2026#8#32
Oct 21, 2026#9#34
Oct 22, 2026#13#43
Oct 23, 2026#13#43
Oct 24, 2026#9#32
Oct 25, 2026#10#35
Oct 31, 2026#11#42
Nov 1, 2026#10#40
Nov 2, 2026#11#42
Nov 4, 2026#7#32
Nov 5, 2026#8#34
Nov 6, 2026#11#41
Nov 7, 2026#11#42
Nov 8, 2026#11#44

What merchants say about Chatbase

The verdict from its App Store reviews, and whether the merchants who leave them stay.

4.9

37 reviews · latest Nov 1, 2026

Star breakdown of 38 collected public ratings

  1. 5 ★97.4%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★2.6%
  5. 1 ★0.0%

0.0% have used it a year or more

As reviewers report it, from 38 reviews in the last year; 14.9% across its category.

Chatbase review momentum

New reviews follow new installs, so a rising month is Chatbase winning merchants in public.

  1. March 2026: 1 reviews
  2. April 2026: 6 reviews
  3. May 2026: 14 reviews
  4. June 2026: 23 reviews
  5. July 2026: 20 reviews
  6. August 2026: 1 reviews
  7. September 2026: 8 reviews
  8. October 2026: 7 reviews
  9. November 2026 so far: 2 reviews
Reviews added to the listing each month; the lighter bar is the month in progress.

What Chatbase charges

$40/month. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Hobby

    $40/month

    • 2 Members
    • 40 MB
    • 5 AI Actions & 2 procedures enabled
    • 700 message credits/month
    • Access to advanced models
  2. Basic

    $150/month

    • 3 Members
    • 40 MB
    • 4000 message credits/month
    • 8 Al Actions & 4 procedures enabled
    • API access
  3. Business

    $500/month

    • 12 AI Actions & 6 procedures enabled
    • 15000 message credits/month
    • 40 MB
    • 5 Members
    • Advanced Analytics

Recent price changes

  1. Oct 27, 2026

    • Pricing

      Pricing plan removed +3 more

      Pricing plan removed

      Standard — $150/month

      Pricing plan removed

      Pro — $500/month

      Pricing plan added

      Basic — $150/month

      +1 more change

  2. Oct 19, 2026

    • Pricing

      Plan features updated +2 more

      Hobby plan features updated

      5 AI Actions & 2 procedures enabledAllow file attachments in ChatBasic Integrations5 enabled AI ActionsAttachmentsIntegrations (WhatsApp, Slack and more)

      Standard plan features updated

      8 AI Actions & 4 procedures enabledChatbase helpdesk inbox8 enabled AI ActionsPersonalization

      Pro plan features updated

      12 AI Actions & 6 procedures enabled12 enabled AI Actions

Every edit Chatbase ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Oct 28, 2026

    • Pricing

      Free plan +3 more

      Free plan

      YesNo

      Pricing plan removed

      Free — Free

      Hobby plan features updated

      40 MB10 MBBasic Integrations

      +1 more change

  2. Sep 23, 2026

    • Pricing

      Free trial +3 more

      Free trial

      YesNo

      Trial terms updated

      7-day free trialRemoved

      Trial terms updated

      7-day free trialRemoved

      +1 more change

  3. Sep 5, 2026

    • Media

      Media gallery updated

      Media gallery updated

      6 added, 5 removed — “Chatbase: Automate your customer support”

  4. Sep 1, 2026

    • Media

      App icon changed +15 more

      App icon changed

      Previous app iconNew app icon

      Free trial

      NoYes

      Listing title changed

      Chatbase is a platform for building AI Agents for Customer Support & Sales for your storeAI agent for your store. It answers shoppers, places orders, and hands off to your team.

      +13 more changes

Follow Chatbase

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Chatbase sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“AI agent for your store. It answers shoppers, places orders, and hands off to your team.”

What it does

Chatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and… Read the full description

Features it lists

Channels
Chatbot · Email · Help center · Live chat
Customization
Agent avatar · Chat assignment · Chat flows · Chat window · Emojis and stickers · Welcome messages
Real-time messaging
AI chatbots · Agent analytics · Behavior tracking · Customer insights · Live chat · Multi-language
Workflow automation
AI responses · Analytics · Auto-assign · Auto-reply · Escalation · Multi-language · +3 more

Screenshots

  • Chatbase: Help shoppers checkout faster
  • Chatbase: Automate your customer support
  • Chatbase: Instantly answer "Where's my order?"
  • Chatbase: Sell more with AI suggestions
  • Chatbase: Manage support tickets in chat

Chatbase listing facts

Launched
January 7, 2026
Shopify rank
#11 in Helpdesk#44 in Chat
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Compare Chatbase

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Chatbase

Apps merchants weigh against Chatbase, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Chatbase on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. 176

    storefronts running Chatbase now

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Chatbase loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Chatbase leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Chatbase

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Get the store list

How many Shopify stores use Chatbase?

Shoplist detects Chatbase on 176 Shopify storefronts. The count comes from repeat crawls of public storefronts, so it moves as stores install and remove the app.

Which Shopify brands use Chatbase?

This page lists the top 10 by traffic. A free Shoplist account previews the full list with filters for category, country and traffic, and credits open every row of all 176 stores.

What apps do Chatbase stores also use?

Judge.me Product Reviews App, Klaviyo: Email Marketing & SMS, and Brevo PushOwl: Email,Push,SMS run on the most Chatbase stores. The full co-install list shows every app those stores run, ranked by how many share it.

Can I export the stores using Chatbase?

Yes. A free account opens the first stores with filters and contact availability. Paid plans export every store running Chatbase to CSV and alert you when stores install or remove it.

How does Shoplist detect Chatbase?

Shoplist crawls public Shopify storefronts and matches the code Chatbase loads on each one. A store counts once that evidence is found and drops out when it disappears. It is evidence from the storefront itself, not a customer list from the developer.

Start with the newest stores running Chatbase, named and dated.

Filter by category, country, and traffic, see contact availability, and get alerted when stores install or leave.

Get the store listSee pricingFree plan available.