Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Block fraud – not good orders. NoFraud maximizes order approval rates and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee.

Sell prescription eyewear without the manual work. LensAdvisor adds a guided lens flow to any product on your online store or POS. Customers choose prescription type, lenses, lens options, and add-ons. Customers then upload, type, or use AI to capture their prescription. When an order is completed, LensAdvisor automatically routes it to your optical lab, tracks the job, and fulfills it. Prescription data is handled with GDPR and HIPAA-conscious controls.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Verifying a customer's group affiliation online is difficult. So how do you protect your military, first responder, nurse or teacher discount from fraud? Let GOVX ID handle the verification for you! GOVX ID verifies your customer's group affiliation in seconds and distributes secure, single-use discount codes - all without the customer leaving your website. GOVX ID helps you acquire new customers and create customer loyalty while eliminating discount fraud.