Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Tolstoy is an ecommerce content platform for creating, publishing, and improving product content. Generate on-brand product videos, images, and ads with AI and reusable workflows. Import social posts and UGC, tag products, and publish shoppable videos across product pages, collections, Shop App, TikTok Shop, email, SMS, and Meta Ads. Add AI sales and virtual try-on experiences to your storefront, then track video, ad, and shopper performance in one place.