A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed.

Supercharge your store with 30+ conversion-boosting tools that work seamlessly from landing page to checkout. Deploy features like upsell, BOGO, product bundle, and volume discounts; personalized product recommendations; countdown and low-stock timers; trust and payment badges; image labels; and “get-it-by” delivery timers across your home, collection, product, cart, and checkout pages. Pick the perfect mix to optimize your funnel, engage shoppers at every step, and drive higher revenue.

Prevent broken links from impacting SEO. Set up 301 redirects, 404 redirects, & URL redirects for any changed or removed URLs. Handle site migrations & bulk product updates by importing 404 redirects & URL redirects, ensuring no customer hits a broken link. Protect SEO rankings & revenue by resolving 404 page errors & broken URLs before they impact search authority. Our system actively monitors your store for 404s & URL issues in real time, enabling fast 301 redirects & instant fixes.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Go beyond the basics with Klaviyo’s AI-first B2C CRM. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and AI customer service tools that turn browsers into buyers.