About this app
Launched: Oct 8, 2024, 12:00:00 AM
Identify and turn trusted customers into repeat buyers. Eliminate abusers, resellers, and fraudsters
Pinch is an AI-powered platform for e-commerce businesses to improve return experiences and customer loyalty. It analyzes over a hundred data points against telltale signs, while also evaluating customer trustworthiness and return behavior. This intelligence allows sellers to offer adaptive return policies. Trusted shoppers benefit from flexible options and personalized incentives, encouraging repeat purchases and loyalty. The platform deters return abuse by making it financially unrewarding.
- Identify trusted shoppers - True Customer Value Scoring, 360° Customer View
- Detect fraud and abuse - Device Intelligence, Geolocation and Link Analysis
- Build loyalty and deter abuse - Adaptive Policies, Workflow Automation
- Establish abuse baseline and the true cost of abuse - Analytics Dashboard
- Harness network intelligence - Consortium Data,Industry ML Models,Recommendation
Features
Prevention tools
AI-powered detection
Automated workflows
Custom rules
Blocklists
Fraud filters
Alerts and analytics
Risk reports
Fraud notifications
Email notifications
Suspicious activity
Fraud types
Delivery
Bots
Gift card abuse
Chargebacks
Fake accounts
Return management
Refund management
Custom policies
Analytics
Automated approvals
Customer blocklists
