SL: WhatsApp Chat + Marketing vs Zoko WhatsApp Marketing & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026.
The short answer
- SL is detected on 1.4× as many Shopify stores as Zoko WhatsApp Marketing & Chat: 1,521 vs 1,065 as of Nov 3, 2026.
- On the Shopify App Store: SL 3.5 from 1,094 reviews and Zoko WhatsApp Marketing & Chat 4.9 from 530 reviews.
- Only SL lists a free plan. Paid plans start at $9.99/month for SL and $49.99/month for Zoko WhatsApp Marketing & Chat.
Head to head
Automated Cart Recovery, WhatsApp Chat & Share,Notifications
Multi-agent chat using a single business phone number & more
- Italy
- India
- Mexico
- India
- United States
- United Arab Emirates
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50+ chat widget styles and options
- · Analytics and reporting
- · Built-in customer CRM
- · Manual cart & order recovery messages
- · Multiple agents in chat widget
- · Phone number capture widgets
Automate
- · Abandoned Cart Recovery Automation
- · COD Confirmation Message Automation
- · Everything in Free, plus
- · Order Confirmation and Delivery Updates
Scale
- · Abandoned cart, shipment & COD messages
- · Custom Automation -Webhook/Shopify Flow
- · Onboarding setup meeting & live support
- · Use API and WhatsApp Business App
- · WhatsApp API for your brand
- · WhatsApp inbox for customer support
Starter
- · $0.015/conversation - no monthly cap
- · Best for early-stage, pay-as-you-grow
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
- · Unlimited agents, no per-seat fees
Plus
- · 5 agents - add more at $15/agent/mo
- · 5K conv/mo - no Zoko conversation fee
- · Best for growing D2C brands
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
Elite
- · 10 agents - add more at $12/agent/mo
- · 100K conv/mo - no Zoko conversation fee
- · Best for scaling D2C brands
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
Max
- · 30 agents - add more at $9/agent/mo
- · 5M conv/mo - no Zoko conversation fee
- · Best for high-volume D2C brands
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web.
Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer.
- ChatGPT: Automatically collect orders inside WhatsApp
- WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
- WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
- Broadcast: Market to the right customers with dynamic customer segments.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SL |  Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Detected stores | 1,521(ahead) | 1,065 |
| Net store change, 28 days | +18 | −27 |
| Stores added, 28 days | 54(ahead) | 4 |
| Big-brand share | 19% | 30% |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Italy, India, Mexico | India, United States, United Arab Emirates |
Reviews
| Measure | SL | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| App Store rating | 3.5 ★ | 4.9 ★(ahead) |
| App Store reviews | 1,094(ahead) | 530 |
| New reviews, 28 days | 0 | 16(ahead) |
| Reviewers a year or more in | Not enough data | 18% |
Pricing
| Measure | SL | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9.99/month(ahead) | $49.99/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | SL | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Shopify category rank | #171 | #24(ahead) |
| Shopify App Charts | #16 in Chat | #23 in Chat |
| Built for Shopify | No | No |
| Launched | Apr 24, 2019 | Dec 8, 2020 |
| Languages | Not published | 1 |
| Developer | SuperLemon App | Bourbon Science Inc. |
Switching movement
2 stores dropped one and added the other in the last 180 days
FAQ
SL and Zoko WhatsApp Marketing & Chat: common questions
- Which is more popular, SL or Zoko WhatsApp Marketing & Chat?
- SL is detected on 1.4× as many Shopify stores as Zoko WhatsApp Marketing & Chat: 1,521 vs 1,065 as of Nov 3, 2026.
- Is SL or Zoko WhatsApp Marketing & Chat cheaper?
- Only SL lists a free plan. Paid plans start at $9.99/month for SL and $49.99/month for Zoko WhatsApp Marketing & Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, SL or Zoko WhatsApp Marketing & Chat?
- On the Shopify App Store: SL 3.5 from 1,094 reviews and Zoko WhatsApp Marketing & Chat 4.9 from 530 reviews.
- Are stores switching between SL and Zoko WhatsApp Marketing & Chat?
- 2 stores dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.