O: Chat buttons & Contact Form vs Whatsy WhatsApp Abandoned Cart

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.

The short answer

  • O: Chat buttons & Contact Form is detected on 13× as many Shopify stores as Whatsy WhatsApp Abandoned Cart: 1,307 vs 101 as of Nov 8, 2026.
  • On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and Whatsy WhatsApp Abandoned Cart 4.9 from 31 reviews.
  • O: Chat buttons & Contact Form lists 21 features Whatsy WhatsApp Abandoned Cart’s listing doesn’t mention, including Analytics, Auto-sync, Chat assignment.

Head to head

Detected stores

O: Chat buttons & Contact Form: 1,307
Whatsy WhatsApp Abandoned Cart: 101

App Store reviews

O: Chat buttons & Contact Form: 263
Whatsy WhatsApp Abandoned Cart: 31

Stores added, 28 days

O: Chat buttons & Contact Form: 3
Whatsy WhatsApp Abandoned Cart: 4
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Facebook Chat, Abandoned Cart Recovery via Messenger Chat

Proactive WhatsApp Chat & Share for customer service live chat

Categories
  • Chat
  • Forms
  • Chat
  • Abandoned cart
Languages
  • English
  • English
Launched
Jan 20, 2016
Mar 23, 2021
Built for Shopify
Not badged
Not badged
Reviews per month
2 last full month
1 last full month
Detected stores
1,307active installs
  • Mouvair
  • GymArmour PK
  • ULANZI
  • RiciMelion
  • Firerescuetm LLC
+1,302 more
101active installs
  • Bluzat
  • Lucky Furniture & Handicrafts
  • EL and DE for gift
  • Paperboat Bangladesh
  • Pipe Content House
+96 more
Most common store size
11-50 products20%
11-50 products21%
Top countries
  • United States14%
  • Philippines8%
  • Australia8%
  • India8%
  • Netherlands6%
  • United Kingdom4%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510NovJanMarJunSepNovJanMarAugOctO: Chat buttons & Contact Form: 1 reviews in May 2025O: Chat buttons & Contact Form: 4 reviews in June 2025O: Chat buttons & Contact Form: 6 reviews in July 2025O: Chat buttons & Contact Form: 4 reviews in September 2025O: Chat buttons & Contact Form: 5 reviews in October 2025O: Chat buttons & Contact Form: 2 reviews in December 2025O: Chat buttons & Contact Form: 3 reviews in January 2026O: Chat buttons & Contact Form: 4 reviews in February 2026O: Chat buttons & Contact Form: 5 reviews in March 2026O: Chat buttons & Contact Form: 2 reviews in August 2026O: Chat buttons & Contact Form: 1 reviews in September 2026O: Chat buttons & Contact Form: 2 reviews in October 2026Whatsy WhatsApp Abandoned Cart: 3 reviews in November 2024Whatsy WhatsApp Abandoned Cart: 2 reviews in December 2024Whatsy WhatsApp Abandoned Cart: 2 reviews in January 2025Whatsy WhatsApp Abandoned Cart: 1 reviews in February 2025Whatsy WhatsApp Abandoned Cart: 2 reviews in March 2025Whatsy WhatsApp Abandoned Cart: 2 reviews in July 2025Whatsy WhatsApp Abandoned Cart: 1 reviews in September 2025Whatsy WhatsApp Abandoned Cart: 1 reviews in November 2025Whatsy WhatsApp Abandoned Cart: 1 reviews in January 2026Whatsy WhatsApp Abandoned Cart: 1 reviews in February 2026Whatsy WhatsApp Abandoned Cart: 1 reviews in March 2026Whatsy WhatsApp Abandoned Cart: 1 reviews in July 2026
O: Chat buttons & Contact FormWhatsy WhatsApp Abandoned CartCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
—
Plans
Free
Free
Coverage
26 of 29 features90%
8 of 29 features28%
Unique strengths
  • Analytics
  • Auto-sync
  • Chat assignment
  • Chat flows
  • +17 more
  • Greetings
  • Live chat
  • Quick replies
Chat
75%9/12
67%8/12
Automated responses
0%0/2
100%2/2
Customization
100%9/9
56%5/9
Real-time messaging
0%0/1
100%1/1
Forms
100%17/17
0%0/17
Customization
100%5/5
0%0/5
Data management
100%6/6
0%0/6
Form types
100%6/6
0%0/6
2153onlybothonly
O: Chat buttons & Contact FormWhatsy WhatsApp Abandoned Cart29 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Facebook Messenger
  • Whatsapp
  • Instagram
  • Live chat
  • Omega
—
How it sells itself

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc.

Manual abandoned cart recovery with WhatsApp chat, WhatsApp COD verification & customer service app. Add chat button and share button on your store. Customers can chat with your support staff directly via WhatsApp. WhatsApp chat app allows you to recover abandoned checkouts manually, add multiple chat agents & Upsell during live chat.

Key points
  • Build your customer support with Whatsapp, Facebook Messenger, Instagram,...
  • All-in-one chat button lets customers chat with you via their preferred chat app
  • Customize chat widget's style, device & page target, and preset welcome messages
  • Analysis of the effectiveness of each chat channel: Messenger, WhatsApp, Call...
  • Proactive WhatsApp Live Chat - You can add multiple free chat agents.
  • Boost Sales with WhatsApp Chat - Reach out to your unsure & confused customers.
  • No Coding Skills Required - Easiest live chat support, add free chat now.
Screenshots
Facebook messenger live chat
Understand customers' shopping journey with facebook messengerAll-in-one platform to manage chat/messageOmega Facebook Messenger live chat: Customer support 24/7
display WhatsApp live chat on specific pages
Themes for live chatWhatsApp live chat dialogue boxWhatsApp Chat and Share for Shopify Store

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureO: Chat buttons & Contact FormWhatsy WhatsApp Abandoned Cart
Detected stores1,307(ahead)as of Nov 8, 2026101as of Nov 8, 2026
Net store change, 28 days−18estimated+3estimated
Stores added, 28 days3new and returning4(ahead)new and returning
Big-brand share7%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Home & Garden, Health & BeautyApparel & Accessories, Health & Beauty, Home & Garden
Top store countriesUnited States, Philippines, AustraliaIndia, Netherlands, United Kingdom

Reviews

MeasureO: Chat buttons & Contact FormWhatsy WhatsApp Abandoned Cart
App Store rating4.9 ★4.9 ★
App Store reviews263(ahead)31
New reviews, 28 days0(ahead)0
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureO: Chat buttons & Contact FormWhatsy WhatsApp Abandoned Cart
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listedNo monthly plan listed
Longest free trialNot listedNot listed
Plans listedNot publishedNot published

Listing

MeasureO: Chat buttons & Contact FormWhatsy WhatsApp Abandoned Cart
Shopify category rank#22in Forms#52in Abandoned cart
Shopify App Charts#8 in Forms#9 in Abandoned cart
Built for ShopifyNoNo
LaunchedJan 20, 2016Mar 23, 2021
Languages1English1English
DeveloperQuote SnapCare Cart

FAQ

O: Chat buttons & Contact Form and Whatsy WhatsApp Abandoned Cart: common questions

Which is more popular, O: Chat buttons & Contact Form or Whatsy WhatsApp Abandoned Cart?
O: Chat buttons & Contact Form is detected on 13× as many Shopify stores as Whatsy WhatsApp Abandoned Cart: 1,307 vs 101 as of Nov 8, 2026.
Which has better reviews, O: Chat buttons & Contact Form or Whatsy WhatsApp Abandoned Cart?
On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and Whatsy WhatsApp Abandoned Cart 4.9 from 31 reviews.
What features does each app list that the other doesn’t?
O: Chat buttons & Contact Form lists 21 the others don’t mention, such as Analytics, Auto-sync, Chat assignment, Chat flows. Whatsy WhatsApp Abandoned Cart lists 3 the others don’t mention, such as Greetings, Live chat, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.

Keep comparing

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.