Chatra — Live Chat & Chatbot vs Whatsy WhatsApp Abandoned Cart
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Chatra is detected on 21× as many Shopify stores as Whatsy WhatsApp Abandoned Cart: 2,123 vs 101 as of Nov 8, 2026.
- On the Shopify App Store: Chatra 4.6 from 307 reviews and Whatsy WhatsApp Abandoned Cart 4.9 from 31 reviews.
- Only Chatra lists a free plan.
- Chatra lists 17 features Whatsy WhatsApp Abandoned Cart’s listing doesn’t mention, including Agent analytics, Automated workflows, Cart recovery.
Head to head
Chatra: Live Chat, Facebook, Email, Visitor list + Cart Saver
Proactive WhatsApp Chat & Share for customer service live chat
- United States
- United Kingdom
- Canada
- India
- Netherlands
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free plan
- · Free forever
- · Live chat
- · Most features
- · Offline contact form bot
- · Up to 5 conversations per month
Essential plan
- · Chat automation
- · Chatbots
- · Facebook chat
- · Instagram DM
- · Live chat
- · Realtime visitor list
Pro plan
- · Agent groups
- · All Essential plan features
- · Chat ratings & reports
- · Data export
- · Integrations
- · Operating hours
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support.
Manual abandoned cart recovery with WhatsApp chat, WhatsApp COD verification & customer service app. Add chat button and share button on your store. Customers can chat with your support staff directly via WhatsApp. WhatsApp chat app allows you to recover abandoned checkouts manually, add multiple chat agents & Upsell during live chat.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Proactive WhatsApp Live Chat - You can add multiple free chat agents.
- Boost Sales with WhatsApp Chat - Reach out to your unsure & confused customers.
- No Coding Skills Required - Easiest live chat support, add free chat now.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatra |  Whatsy WhatsApp Abandoned Cart |
|---|---|---|
| Detected stores | 2,123(ahead) | 101 |
| Net store change, 28 days | −28 | +3 |
| Stores added, 28 days | 8(ahead) | 4 |
| Big-brand share | 10% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, United Kingdom, Canada | India, Netherlands, United Kingdom |
Reviews
| Measure | Chatra | Whatsy WhatsApp Abandoned Cart |
|---|---|---|
| App Store rating | 4.6 ★ | 4.9 ★(ahead) |
| App Store reviews | 307(ahead) | 31 |
| New reviews, 28 days | 0(ahead) | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatra | Whatsy WhatsApp Abandoned Cart |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $31/month | No monthly plan listed |
| Longest free trial | 10 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Chatra | Whatsy WhatsApp Abandoned Cart |
|---|---|---|
| Shopify category rank | #121 | #52 |
| Shopify App Charts | #12 in Chat | #9 in Abandoned cart |
| Built for Shopify | No | No |
| Launched | Oct 29, 2015 | Mar 23, 2021 |
| Languages | 4 | 1 |
| Developer | Roger Wilco LLC | Care Cart |
FAQ
Chatra and Whatsy WhatsApp Abandoned Cart: common questions
- Which is more popular, Chatra or Whatsy WhatsApp Abandoned Cart?
- Chatra is detected on 21× as many Shopify stores as Whatsy WhatsApp Abandoned Cart: 2,123 vs 101 as of Nov 8, 2026.
- Is Chatra or Whatsy WhatsApp Abandoned Cart cheaper?
- Only Chatra lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatra or Whatsy WhatsApp Abandoned Cart?
- On the Shopify App Store: Chatra 4.6 from 307 reviews and Whatsy WhatsApp Abandoned Cart 4.9 from 31 reviews.
- What features does each app list that the other doesn’t?
- Chatra lists 17 the others don’t mention, such as Agent analytics, Automated workflows, Cart recovery, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.