Hitsteps Web Analytics vs ReplayPRO: Replays & Heatmaps
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026.
The short answer
- ReplayPRO is detected on 2.3× as many Shopify stores as Hitsteps Web Analytics: 268 vs 115 as of Nov 2, 2026.
- On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and ReplayPRO 4.7 from 24 reviews.
- Both list a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $9/month for ReplayPRO.
Head to head
Analytics. Engage. Convert.
- United States
- Australia
- United Kingdom
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · Below 2k pageviews per month
- · Email Reports
- · Page Speed Meter
- · Visitor Profile and Filter
- · Web Analytics Live Dashboard
Starter Plan
- · All from Free web analytics plan
- · Below 10k pageviews per month
- · Live Chat with Visitors
- · Triggers
Growth Plan
- · All from Starter web analytics plan
- · Below 50k pageviews per month
- · Heatmap
- · More Triggers
Pro Plan
- · All from Basic web analytics plan
- · Below 500k pageviews per month
- · More Heatmap capacity
- · More Triggers
- · Uptime Monitoring
Free
- · 500 sessions/month
- · Funnels & UTM insights
- · Session replay
ENTRY
- · 10K sessions/month
- · AI Analytics (25/day)
- · Funnels & UTM insights
- · Session replay
PRO
- · 50K sessions/month
- · AI Analytics (unlimited)
- · Export data
- · Funnels & UTM insights
- · MCP Integration
- · Never pause recording (overage billing)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHitsteps gives Shopify merchants real-time web analytics, visitor paths, heatmaps, checkouts, UTM tracking and live chat in one dashboard. See who visits, products they view, what they add to cart, where traffic comes from, and where shoppers drop off.
Stop guessing why visitors leave. ReplayPRO tracks every visitor across all their sessions — not just one visit, but their full journey over months. See what they browsed, what they bought, and where they dropped off. Filter by campaign, source, device, country, cart, and buyer status. View heatmaps showing only buyers' clicks. Ask AI about your data and get real charts instantly.
- Analytics about who is coming in and who is going out and know more about them.
- Just like a real shop, you can start a chat and live support with your visitors.
- Easily identify which products are viewed one after another and added to cart.
- Gain a complete view of visitor behavior and store performance
- Identify and eliminate conversion obstacles for a better customer experience
- Optimize your store's performance by targeting high-performing pages and content
- Track metrics from actual devices for accurate store performance measurement
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Hitsteps Web Analytics |  ReplayPRO |
|---|---|---|
| Detected stores | 115 | 268(ahead) |
| Net store change, 28 days | 0 | +2 |
| Stores added, 28 days | Not enough data | 2 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | United States, Australia, United Kingdom | United States, Germany, United Kingdom |
Reviews
| Measure | Hitsteps Web Analytics | ReplayPRO |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.7 ★ |
| App Store reviews | 26(ahead) | 24 |
| New reviews, 28 days | 0(ahead) | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Hitsteps Web Analytics | ReplayPRO |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $9/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Hitsteps Web Analytics | ReplayPRO |
|---|---|---|
| Shopify category rank | #279 | #39(ahead) |
| Shopify App Charts | Not on this week’s charts | #7 on Featured by Shopify in Analytics |
| Built for Shopify | No | Yes |
| Launched | Oct 20, 2015 | Feb 11, 2020 |
| Languages | 1 | 1 |
| Developer | Hitsteps | Shopter.Tech |
FAQ
Hitsteps Web Analytics and ReplayPRO: common questions
- Which is more popular, Hitsteps Web Analytics or ReplayPRO?
- ReplayPRO is detected on 2.3× as many Shopify stores as Hitsteps Web Analytics: 268 vs 115 as of Nov 2, 2026.
- Is Hitsteps Web Analytics or ReplayPRO cheaper?
- Both list a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $9/month for ReplayPRO. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Hitsteps Web Analytics or ReplayPRO?
- On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and ReplayPRO 4.7 from 24 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.