Reponse: Chat/Support/Loyalty vs Shopeaks: Commerce Platform
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 30, 2026 for Reponse, Nov 8, 2026 for Shopeaks.
The short answer
- Paid plans start at $39/month for Reponse and $199/month for Shopeaks.
Head to head
- Israel
- United States
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
1,000 AI actions
- · 1 action = 1 customer served or 1 draft
- · 1,000 AI actions included each month
- · 14-day free trial, up to 500 actions
- · All AI agents, unlimited team seats
- · Then $0.05 per extra AI action
3,000 AI actions
- · 1 action = 1 customer served or 1 draft
- · 14-day free trial, up to 1,500 actions
- · 3,000 AI actions included each month
- · All AI agents, unlimited team seats
- · Then $0.05 per extra AI action
10,000 AI actions
- · 1 action = 1 customer served or 1 draft
- · 10,000 AI actions included each month
- · 14-day free trial, up to 5,000 actions
- · All AI agents, unlimited team seats
- · Then $0.05 per extra AI action
Starter
- · ADS+ (Traffic Control)
- · Brand's domain
- · Influencer Tracking (Up to 3)
- · Shop the Feed Integration
- · Team Memebers (Up to 3)
- · Trackable Short links
Business
- · Additional store - $99/month
- · Connect up to 2 stores
- · Everything in Starter, plus:
- · Influencer Tracking (Up to 20)
- · Priority support - SLA 12h
- · Team Memebers (Up to 10)
Pro
- · Additional store - $99/month
- · Connect up to 3 stores
- · Dedicated Success Manager
- · Everything in Business, plus:
- · Unlimited Influencers
- · Unlimited Team Members
Enterprise
- · Dedicated CSM
- · Unlimited store connections
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReponse runs customer experience inside your Shopify admin: a shared inbox with human live chat, tickets with assignment and SLA, customer profiles and segments, loyalty points and referrals. Add as many team members as you need. The AI agents work from day one: they guide shoppers to checkout, find orders and start returns in the chat, sort tickets and draft replies. Your team takes over at any time.
Marketing got smarter, the shopping did not. Shopeaks is an AI commerce engine for Shopify brands. It reads the product and intent behind every click, from ads, social, creators, and email, and generates a personalized store around it in real time. Connect your Google feed and Meta catalog once, and every campaign click gets its own store, set and forget.
- Créez une communauté privée ou publique autour de votre marque
- Real-time intent detection from post-click behavior
- Analysez les données et l'engagement pour booster vos ventes
- Conversational lead capture with deep buyer qualification
- Ads Plus: AI-driven insights and A/B testing for ad success
- Instant Store: Create dynamic, AI-powered commerce experiences.
- One-Click Checkout for a seamless experience
- Shop the Feed: Let followers buy directly from their favorite content.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Reponse |  Shopeaks |
|---|---|---|
| Detected stores | Not published | 133 |
| Net store change, 28 days | 0 | +4 |
| Stores added, 28 days | Not enough data | 4 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | Israel, United States, United Kingdom |
Reviews
| Measure | Reponse | Shopeaks |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Reponse and Shopeaks: common questions
- Is Reponse or Shopeaks cheaper?
- Paid plans start at $39/month for Reponse and $199/month for Shopeaks. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 30, 2026 for Reponse, Nov 8, 2026 for Shopeaks; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 30, 2026 for Reponse, Nov 8, 2026 for Shopeaks. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.