Reponse: Chat/Support/Loyalty logo

Reponse: Chat/Support/Loyalty Shopify App: Pricing & Alternatives

By ShmoreHelpdesk & ChatFree trial

Key signals for Reponse

Shoplist has not found Reponse: Chat/Support/Loyalty on a storefront yet, so it tracks the app through pricing and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Reponse: Chat/Support/Loyalty on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

Free trial
PricingThen from $39/month + usage

Data checked How Shoplist knows

Reponse on the Shopify App Store

Shoplist reads Reponse’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Reponse

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 26, 2026: #193 in Helpdesk, #782 in ChatSep 27, 2026: #194 in Helpdesk, #779 in ChatSep 28, 2026: #219 in Helpdesk, #877 in ChatSep 29, 2026: #218 in Helpdesk, #871 in ChatSep 30, 2026: #223 in Helpdesk, #883 in ChatOct 1, 2026: #222 in Helpdesk, #882 in ChatOct 2, 2026: #193 in Helpdesk, #786 in ChatOct 3, 2026: #194 in Helpdesk, #789 in ChatOct 4, 2026: #194 in Helpdesk, #792 in ChatOct 5, 2026: #195 in Helpdesk, #790 in ChatOct 6, 2026: #196 in Helpdesk, #790 in ChatOct 7, 2026: #196 in Helpdesk, #791 in ChatOct 8, 2026: #200 in Helpdesk, #798 in ChatOct 13, 2026: #220 in Helpdesk, #832 in ChatOct 14, 2026: #219 in Helpdesk, #827 in ChatOct 15, 2026: #223 in Helpdesk, #849 in ChatOct 16, 2026: #223 in Helpdesk, #854 in ChatOct 17, 2026: #220 in Helpdesk, #854 in ChatOct 18, 2026: #220 in Helpdesk, #849 in ChatOct 19, 2026: #221 in Helpdesk, #848 in ChatOct 20, 2026: #223 in Helpdesk, #848 in ChatOct 21, 2026: #225 in Helpdesk, #850 in ChatOct 22, 2026: #225 in Helpdesk, #848 in ChatOct 23, 2026: #227 in Helpdesk, #844 in ChatOct 24, 2026: #226 in Helpdesk, #844 in ChatOct 25, 2026: #225 in Helpdesk, #843 in ChatOct 31, 2026: #243 in Helpdesk, #897 in ChatNov 1, 2026: #242 in Helpdesk, #897 in ChatNov 2, 2026: #147 in Helpdesk, #530 in ChatNov 4, 2026: #135 in Helpdesk, #485 in ChatNov 5, 2026: #132 in Helpdesk, #484 in ChatNov 6, 2026: #132 in Helpdesk, #489 in ChatNov 7, 2026: #134 in Helpdesk, #494 in ChatNov 8, 2026: #133 in Helpdesk, #497 in ChatSep 3, 2026: #64 in Customer loyalty - OtherSep 4, 2026: #64 in Customer loyalty - OtherSep 5, 2026: #64 in Customer loyalty - OtherSep 6, 2026: #64 in Customer loyalty - OtherSep 7, 2026: #64 in Customer loyalty - OtherSep 8, 2026: #65 in Customer loyalty - OtherSep 9, 2026: #65 in Customer loyalty - OtherSep 10, 2026: #65 in Customer loyalty - OtherSep 11, 2026: #65 in Customer loyalty - OtherSep 12, 2026: #79 in Customer loyalty - OtherSep 13, 2026: #79 in Customer loyalty - OtherSep 14, 2026: #79 in Customer loyalty - OtherSep 15, 2026: #79 in Customer loyalty - OtherSep 17, 2026: #80 in Customer loyalty - OtherSep 19, 2026: #78 in Customer loyalty - OtherSep 20, 2026: #80 in Customer loyalty - OtherSep 21, 2026: #80 in Customer loyalty - OtherSep 22, 2026: #81 in Customer loyalty - OtherSep 23, 2026: #81 in Customer loyalty - OtherSep 24, 2026: #81 in Customer loyalty - OtherSep 25, 2026: #70 in Customer loyalty - Other
Helpdesk#133 of 28960 places up since Sep 3, 2026Chat#497 of 1,085285 places up since Sep 3, 2026Customer loyalty - Otherlast seen #70, Sep 25, 2026
Reponse: daily Shopify App Store category position
DayHelpdeskChatCustomer loyalty - Other
Sep 3, 2026——#64
Sep 4, 2026——#64
Sep 5, 2026——#64
Sep 6, 2026——#64
Sep 7, 2026——#64
Sep 8, 2026——#65
Sep 9, 2026——#65
Sep 10, 2026——#65
Sep 11, 2026——#65
Sep 12, 2026——#79
Sep 13, 2026——#79
Sep 14, 2026——#79
Sep 15, 2026——#79
Sep 17, 2026——#80
Sep 19, 2026——#78
Sep 20, 2026——#80
Sep 21, 2026——#80
Sep 22, 2026——#81
Sep 23, 2026——#81
Sep 24, 2026——#81
Sep 25, 2026——#70
Sep 26, 2026#193#782—
Sep 27, 2026#194#779—
Sep 28, 2026#219#877—
Sep 29, 2026#218#871—
Sep 30, 2026#223#883—
Oct 1, 2026#222#882—
Oct 2, 2026#193#786—
Oct 3, 2026#194#789—
Oct 4, 2026#194#792—
Oct 5, 2026#195#790—
Oct 6, 2026#196#790—
Oct 7, 2026#196#791—
Oct 8, 2026#200#798—
Oct 13, 2026#220#832—
Oct 14, 2026#219#827—
Oct 15, 2026#223#849—
Oct 16, 2026#223#854—
Oct 17, 2026#220#854—
Oct 18, 2026#220#849—
Oct 19, 2026#221#848—
Oct 20, 2026#223#848—
Oct 21, 2026#225#850—
Oct 22, 2026#225#848—
Oct 23, 2026#227#844—
Oct 24, 2026#226#844—
Oct 25, 2026#225#843—
Oct 31, 2026#243#897—
Nov 1, 2026#242#897—
Nov 2, 2026#147#530—
Nov 4, 2026#135#485—
Nov 5, 2026#132#484—
Nov 6, 2026#132#489—
Nov 7, 2026#134#494—
Nov 8, 2026#133#497—

What Reponse charges

Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. 1,000 AI actions

    $39/month + usage

    14-day free trial

    • 1 action = 1 customer served or 1 draft
    • 1,000 AI actions included each month
    • 14-day free trial, up to 500 actions
    • All AI agents, unlimited team seats
    • Then $0.05 per extra AI action
  2. 3,000 AI actions

    $99/month + usage

    14-day free trial

    • 1 action = 1 customer served or 1 draft
    • 14-day free trial, up to 1,500 actions
    • 3,000 AI actions included each month
    • All AI agents, unlimited team seats
    • Then $0.05 per extra AI action
  3. 10,000 AI actions

    $249/month + usage

    14-day free trial

    • 1 action = 1 customer served or 1 draft
    • 10,000 AI actions included each month
    • 14-day free trial, up to 5,000 actions
    • All AI agents, unlimited team seats
    • Then $0.05 per extra AI action

Recent price changes

  1. Oct 20, 2026

    • Pricing

      Plan features updated

      Reponse plan features updated

      Free 14-day trial, up to 500 AI tasks14-day trial, up to 500 AI tasks

Every edit Reponse ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Nov 1, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  2. Oct 30, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “View the promotional video for Reponse: Chat/Support/Loyalty”

  3. Oct 27, 2026

    • Pricing

      Free trial +8 more

      Free trial

      NoYes

      Description rewritten

      Reponse runs customer experience inside your Shopify admin: a shared inbox with human live chat, tickets with assignment and SLA, product reviews you collect and moderate, customer profiles and segments, loyalty points and referrals. Add as many team m … s in the chat, sort tickets and draft replies. Your team takes over at any time.

      Callouts updated

      Order tracking and returns handled right in the chatCollect, moderate and answer product reviews

      +6 more changes

  4. Oct 15, 2026

    • Positioning

      Description rewritten +3 more

      Description rewritten

      Description rewritten

      Callouts updated

      Shared inbox with unlimited human live chatCustomer profiles, segments, loyalty points and referralsAI agents that guide shoppers, sort tickets and draft repliesShared inbox with unlimited human live chat, on every planContacts, segments, loyalty points and referralsAll the AI agents with All-in, 2,000 conversations included

      Reponse plan features updated

      14-day trial, up to 500 AI tasksAll AI agents and the whole suiteThen $0.05 per AI taskUnlimited seats and human live chat

      +1 more change

    • Pricing

      Free plan +3 more

      Free plan

      YesNo

      Price changed

      Free$0/month + usage

      Reponse plan features updated

      Loyalty and referral, no AI agentTickets, reviews, CRM and analyticsUnlimited human live chat and inboxUnlimited seats

      +1 more change

Follow Reponse

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Reponse sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Answer shoppers in live chat, resolve their requests and reward loyal customers, all in one place.”

What it does

Reponse runs customer experience inside your Shopify admin: a shared inbox with human live chat, tickets with assignment and SLA, customer profiles and segments, loyalty points and referrals. Add as many team members as you need. The AI agents work from day… Read the full description

Screenshots

  • Un espace d'échange sur-mesure, organisé par thématiques
  • Shmore, la communauté de marque pour faire décoller vos ventes
  • Votre communauté chez nous ou chez vous, au choix
  • Votre communauté conforme aux codes de votre marque
  • Plus votre communauté parle, plus votre trafic monte
  • Le sentiment d'appartenance va faire décoller vos ventes
  • Reponse AI Conversation Setup
  • Reponse AI Conversation led by an AI Conversational Agent
  • Reponse.ai helps you give context to you maximize AI precision
  • Explode lead gen, diminish Cost Per Acquisition, and stop wastin

Reponse listing facts

Developer
Shmore
Launched
October 2, 2025
Shopify rank
#133 in Helpdesk#497 in Chat
Languages
French, English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Reponse

Shoplist is watching Shopify storefronts for the first public install of Reponse.

How Reponse’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Reponse, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Reponse’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Reponse, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare Reponse

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Reponse

Apps merchants weigh against Reponse: Chat/Support/Loyalty, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Reponse on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Reponse loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Reponse leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Reponse

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Reponse: Chat/Support/Loyalty?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Reponse: Chat/Support/Loyalty has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Reponse: Chat/Support/Loyalty. pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Reponse: Chat/Support/Loyalty for future public storefront detections and listing movement.

Keep watching Reponse.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.