Recete to save your customers vs Redo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Recete to save your customers, Nov 9, 2026 for Redo.
The short answer
- Paid plans start at $29/month for Recete to save your customers and $10/month for Redo.
- Redo lists 41 features Recete to save your customers’s listing doesn’t mention, including AI summaries, Analytics, Auto-assign.
Head to head
FREE Automated Return Management & Return Labels
- United States
- Australia
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · $0.18 per extra conversation
- · 150 WhatsApp conversations/month
- · Automated order follow-up messages
- · Basic analytics dashboard
- · Post-purchase WhatsApp bot
- · Shared WhatsApp number
Growth
- · $0.12 per extra conversation
- · 1,000 WhatsApp conversations/month
- · AI Vision – analyze product photos
- · Basic analytics dashboard
- · Everything in Starter
- · Post-purchase WhatsApp bot
Pro
- · $0.08 per extra conversation
- · 3,000 WhatsApp conversations/month
- · AI Vision – analyze product photos
- · Advanced analytics dashboard
- · Dedicated custom WhatsApp number
- · Everything in Growth
Conversion
- · Optimize checkouts with A/B testing
- · Reclaim: AI chargeback disputes
Returns
- · AI exchange agent for +17% exchange rate
- · Full customizable return flow
- · Monthly AI returns analysis report
- · Returns and claims portal
- · Variant-level returns analytics
Email and SMS
- · Cross-sell from order tracking emails
- · Shoppable emails
Fulfillment
- · Auto Batch to optimize fulfillment speed
- · Auto Merge orders to save on costs
- · Bulk ship identical orders automatically
- · Fulfillment software
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecete gives merchants an embedded workspace for post-purchase operations, including customer conversations, product guidance, and return-risk workflows. Merchants can review conversations, manage product instructions, monitor customer and order signals, and configure messaging behavior from a single admin experience.
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows.
- Manage post-purchase customer conversations in one embedded workspace
- Maintain product instructions and guidance for customer support flows
- Track customer, order, and conversation signals that affect returns
- Elevate your checkout experience with Redo return coverage.
- Increase profit at each touchpoint of the buyer journey.
- Reduce refunded revenue and take complete control of your return experience.
- AI customer service in one unified inbox. Both for desktop and mobile app.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Recete to save your customers |  Redo |
|---|---|---|
| Detected stores | Not published | 7,044 |
| Net store change, 28 days | 0 | +146 |
| Stores added, 28 days | Not enough data | 280 |
| Big-brand share | Not enough data | 35% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Sporting Goods |
| Top store countries | Not published | United States, Australia, Canada |
Reviews
| Measure | Recete to save your customers | Redo |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 857 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 44% |
Pricing
| Measure | Recete to save your customers | Redo |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month | $10/month(ahead) |
| Longest free trial | 10 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Recete to save your customers | Redo |
|---|---|---|
| Shopify category rank | #210 | #4 |
| Shopify App Charts | Not on this week’s charts | #2 in Returns and exchanges |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | May 25, 2020 |
| Languages | 1 | 1 |
| Developer | Recete Ltd | Redo Tech, Inc |
FAQ
Recete to save your customers and Redo: common questions
- Is Recete to save your customers or Redo cheaper?
- Paid plans start at $29/month for Recete to save your customers and $10/month for Redo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Redo lists 41 the others don’t mention, such as AI summaries, Analytics, Auto-assign, Automated approvals. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Recete to save your customers, Nov 9, 2026 for Redo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Recete to save your customers, Nov 9, 2026 for Redo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.