Grapevine Post Purchase Survey vs SM Post Purchase Survey & NPS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Grapevine Post Purchase Survey is detected on 7.9× as many Shopify stores as SM Post Purchase Survey & NPS: 512 vs 65 as of Nov 8, 2026.
- On the Shopify App Store: Grapevine Post Purchase Survey 5.0 from 238 reviews and SM Post Purchase Survey & NPS 5.0 from 5 reviews.
- Only SM Post Purchase Survey & NPS lists a free plan. Paid plans start at $25/month for Grapevine Post Purchase Survey and $9.99/month for SM Post Purchase Survey & NPS.
- SM Post Purchase Survey & NPS lists 1 features Grapevine Post Purchase Survey’s listing doesn’t mention, including Custom styles.
Head to head
Post purchase surveys - How did you hear about us
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Complete
- · Post purchase, NPS, CSAT & attribution
- · Query your survey data with your own AI
- · Revenue & AOV by marketing channel
- · Run on-site, in email & on Shopify POS
- · Send data to Flow, Klaviyo & GA4
- · Target by order value, product & more
FREE
- · 100 responses/mo
- · Advanced targeting rules
- · Checkout extensibility
- · Export survey data
- · Flow integration
- · NPS
PREMIUM
- · Advanced targeting rules
- · Checkout extensibility
- · Export survey data
- · Flow integration
- · NPS
- · Unlimited responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGrapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type.
Smartify is a friendly and fully customizable app that lets you create post purchase survery, customer survey and NPS without code. With this app, you can create unlimited question and get unlimited response from your customer. Smartify is designed to provide you an easy, non-intrusive way to learn what you need to improve the buying experience and overcome potential objections.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up surveys: intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Showcase customer survey on thank you page. No coding required
- Create unlimited question to gather as many information as you want
- Collect unlimited responses with a lot of useful data
- Breakdown customer survey submission by response count, order value,...








All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Grapevine Post Purchase Survey | SM Post Purchase Survey & NPS |
|---|---|---|
| Detected stores | 512(ahead) | 65 |
| Net store change, 28 days | 0 | +2 |
| Stores added, 28 days | Not enough data | 4 |
| Big-brand share | 35% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, Germany, United Kingdom | United States, Germany, France |
Reviews
| Measure | Grapevine Post Purchase Survey | SM Post Purchase Survey & NPS |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 238(ahead) | 5 |
| New reviews, 28 days | 8(ahead) | 0 |
| Reviewers a year or more in | 32% | Not enough data |
Pricing
| Measure | Grapevine Post Purchase Survey | SM Post Purchase Survey & NPS |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $25/month | $9.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 1 | 2 |
Listing
| Measure | Grapevine Post Purchase Survey | SM Post Purchase Survey & NPS |
|---|---|---|
| Shopify category rank | #2(ahead) | #42 |
| Shopify App Charts | #9 in Surveys | #5 in Surveys |
| Built for Shopify | Yes | No |
| Launched | Aug 17, 2017 | Jul 28, 2023 |
| Languages | 1 | 1 |
| Developer | Union Works Apps | Simesy |
FAQ
Grapevine Post Purchase Survey and SM Post Purchase Survey & NPS: common questions
- Which is more popular, Grapevine Post Purchase Survey or SM Post Purchase Survey & NPS?
- Grapevine Post Purchase Survey is detected on 7.9× as many Shopify stores as SM Post Purchase Survey & NPS: 512 vs 65 as of Nov 8, 2026.
- Is Grapevine Post Purchase Survey or SM Post Purchase Survey & NPS cheaper?
- Only SM Post Purchase Survey & NPS lists a free plan. Paid plans start at $25/month for Grapevine Post Purchase Survey and $9.99/month for SM Post Purchase Survey & NPS. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Grapevine Post Purchase Survey or SM Post Purchase Survey & NPS?
- On the Shopify App Store: Grapevine Post Purchase Survey 5.0 from 238 reviews and SM Post Purchase Survey & NPS 5.0 from 5 reviews.
- What features does each app list that the other doesn’t?
- SM Post Purchase Survey & NPS lists 1 the others don’t mention, such as Custom styles. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.























