Grapevine Post Purchase Survey vs SM Post Purchase Survey & NPS

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.

The short answer

  • Grapevine Post Purchase Survey is detected on 7.9× as many Shopify stores as SM Post Purchase Survey & NPS: 512 vs 65 as of Nov 8, 2026.
  • On the Shopify App Store: Grapevine Post Purchase Survey 5.0 from 238 reviews and SM Post Purchase Survey & NPS 5.0 from 5 reviews.
  • Only SM Post Purchase Survey & NPS lists a free plan. Paid plans start at $25/month for Grapevine Post Purchase Survey and $9.99/month for SM Post Purchase Survey & NPS.
  • SM Post Purchase Survey & NPS lists 1 features Grapevine Post Purchase Survey’s listing doesn’t mention, including Custom styles.

Head to head

Detected stores

Grapevine Post Purchase Survey: 512
SM Post Purchase Survey & NPS: 65

App Store reviews

Grapevine Post Purchase Survey: 238
SM Post Purchase Survey & NPS: 5

New reviews, 28 days

Grapevine Post Purchase Survey: 8
SM Post Purchase Survey & NPS: 0

Stores added, 28 days

Grapevine Post Purchase Survey: —
SM Post Purchase Survey & NPS: 4
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Post purchase surveys - How did you hear about us

—
Categories
  • Analytics
  • Surveys
  • Analytics
  • Surveys
Languages
  • English
  • English
Launched
Aug 17, 2017
Jul 28, 2023
Built for Shopify
Built for Shopify
Not badged
Reviews per month
6 last full month
1 last full month
Detected stores
512active installs
  • Outdoor Research
  • Newcastle United Shop
  • Organic Basics EU
  • INVICTUS TACTICAL
  • True Botanicals
+507 more
65active installs
  • U.S. Polo Assn. India
  • émoi émoi
  • Mapache
  • Spaces India
  • STKM CO.
+60 more
Most common store size
11-50 products24%
11-50 products26%
Top countries
  • United States33%
  • Germany12%
  • United Kingdom8%
  • United States18%
  • Germany15%
  • France8%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020JanAugJunDecFebAprJunAugOctGrapevine Post Purchase Survey: 6 reviews in December 2025Grapevine Post Purchase Survey: 7 reviews in January 2026Grapevine Post Purchase Survey: 7 reviews in February 2026Grapevine Post Purchase Survey: 7 reviews in March 2026Grapevine Post Purchase Survey: 9 reviews in April 2026Grapevine Post Purchase Survey: 4 reviews in May 2026Grapevine Post Purchase Survey: 6 reviews in June 2026Grapevine Post Purchase Survey: 10 reviews in July 2026Grapevine Post Purchase Survey: 11 reviews in August 2026Grapevine Post Purchase Survey: 11 reviews in September 2026Grapevine Post Purchase Survey: 6 reviews in October 2026SM Post Purchase Survey & NPS: 1 reviews in January 2024SM Post Purchase Survey & NPS: 1 reviews in March 2024SM Post Purchase Survey & NPS: 1 reviews in August 2024SM Post Purchase Survey & NPS: 1 reviews in November 2024SM Post Purchase Survey & NPS: 1 reviews in June 2025SM Post Purchase Survey & NPS: 1 reviews in July 2025
Grapevine Post Purchase SurveySM Post Purchase Survey & NPSCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
$25/month
From $0 to $9.99/month
Plans
Complete$25/month
14-day free trial
  • · Post purchase, NPS, CSAT & attribution
  • · Query your survey data with your own AI
  • · Revenue & AOV by marketing channel
  • · Run on-site, in email & on Shopify POS
  • · Send data to Flow, Klaviyo & GA4
  • · Target by order value, product & more
FREEFree
  • · 100 responses/mo
  • · Advanced targeting rules
  • · Checkout extensibility
  • · Export survey data
  • · Flow integration
  • · NPS
PREMIUM$9.99/month
7-day free trial
  • · Advanced targeting rules
  • · Checkout extensibility
  • · Export survey data
  • · Flow integration
  • · NPS
  • · Unlimited responses
Coverage
22 of 23 features96%
23 of 23 features100%
Unique strengths
—
  • Custom styles
Analytics
100%9/9
100%9/9
Customer behavior
100%3/3
100%3/3
Marketing and sales
100%3/3
100%3/3
Visuals and reports
100%3/3
100%3/3
Surveys
93%13/14
100%14/14
Form customization
80%4/5
100%5/5
Submission management
100%3/3
100%3/3
Survey types
100%6/6
100%6/6
0221onlybothonly
Grapevine Post Purchase SurveySM Post Purchase Survey & NPS23 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Shopify POS
  • Checkout
  • Customer accounts
  • Shopify Flow
  • POS
  • Klaviyo
  • Google Analytics
  • OrderlyEmail
  • Checkout Extensions
  • Flow
  • Checkout
  • Shopify POS
  • Customer accounts
  • Shopify Flow
  • Klaviyo
  • Flow
  • Google Analytics
How it sells itself

Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type.

Smartify is a friendly and fully customizable app that lets you create post purchase survery, customer survey and NPS without code. With this app, you can create unlimited question and get unlimited response from your customer. Smartify is designed to provide you an easy, non-intrusive way to learn what you need to improve the buying experience and overcome potential objections.

Key points
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Showcase customer survey on thank you page. No coding required
  • Create unlimited question to gather as many information as you want
  • Collect unlimited responses with a lot of useful data
  • Breakdown customer survey submission by response count, order value,...
Screenshots
Post Purchase Surveys
Send survey data into Shopify Flow, GA4 and Klaviyo for analysisDeploy surveys across multiple customer touchpointsUnlimited post-purchase and on-site surveys and responses
5+ different question types including NPS
Target customer with smart rulesBreakdown survey responses by percent, revenue, AOV and moreNPS Customer Survey Shopify App By Simesy

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureGrapevine Post Purchase SurveySM Post Purchase Survey & NPS
Detected stores512(ahead)as of Nov 8, 202665as of Nov 8, 2026
Net store change, 28 days0estimated+2estimated
Stores added, 28 daysNot enough data4new and returning
Big-brand share35%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Health & Beauty, Home & GardenApparel & Accessories, Health & Beauty, Home & Garden
Top store countriesUnited States, Germany, United KingdomUnited States, Germany, France

Reviews

MeasureGrapevine Post Purchase SurveySM Post Purchase Survey & NPS
App Store rating5.0 ★5.0 ★
App Store reviews238(ahead)5
New reviews, 28 days8(ahead)0
Reviewers a year or more in32%Not enough data

Pricing

MeasureGrapevine Post Purchase SurveySM Post Purchase Survey & NPS
Free planNot listedYes
Lowest paid monthly plan$25/month$9.99/month(ahead)
Longest free trial14 days7 days
Plans listed12

Listing

MeasureGrapevine Post Purchase SurveySM Post Purchase Survey & NPS
Shopify category rank#2(ahead)in Surveys#42in Surveys
Shopify App Charts#9 in Surveys#5 in Surveys
Built for ShopifyYesNo
LaunchedAug 17, 2017Jul 28, 2023
Languages1English1English
DeveloperUnion Works AppsSimesy

FAQ

Grapevine Post Purchase Survey and SM Post Purchase Survey & NPS: common questions

Which is more popular, Grapevine Post Purchase Survey or SM Post Purchase Survey & NPS?
Grapevine Post Purchase Survey is detected on 7.9× as many Shopify stores as SM Post Purchase Survey & NPS: 512 vs 65 as of Nov 8, 2026.
Is Grapevine Post Purchase Survey or SM Post Purchase Survey & NPS cheaper?
Only SM Post Purchase Survey & NPS lists a free plan. Paid plans start at $25/month for Grapevine Post Purchase Survey and $9.99/month for SM Post Purchase Survey & NPS. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Grapevine Post Purchase Survey or SM Post Purchase Survey & NPS?
On the Shopify App Store: Grapevine Post Purchase Survey 5.0 from 238 reviews and SM Post Purchase Survey & NPS 5.0 from 5 reviews.
What features does each app list that the other doesn’t?
SM Post Purchase Survey & NPS lists 1 the others don’t mention, such as Custom styles. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.