Callexa NPS Feedback vs Delighted Post‑Delivery Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 18, 2026 for Callexa NPS Feedback, Oct 13, 2026 for Delighted Post‑Delivery Survey.
The short answer
- On the Shopify App Store: Callexa NPS Feedback 5.0 from 1 reviews and Delighted Post‑Delivery Survey 4.8 from 6 reviews.
- Only Delighted Post‑Delivery Survey lists a free plan.
- Callexa NPS Feedback lists 9 features Delighted Post‑Delivery Survey’s listing doesn’t mention, including Analytics, Custom styles, Data export.
Head to head
Get valuable customer feedback with automated NPS surveys.
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Starter
- · 1 Templates Project
- · 1 user
- · 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
- · 50 responses/ month
- · Unlimited Surveys
Premium
- · 10 users
- · 500 responses/ month
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Premium Plus
- · 1,000 responses/ month
- · 20 users
- · Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
- · Unlimited Surveys
- · Unlimited Templates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureInstall Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time.
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!
- Automated surveys a few days after an order has been shipped.
- Collect valuable comments and feedback in a convenient dashboard.
- Customer satisfaction statistics based on the proven Net Promoter Score.
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Callexa NPS Feedback | Delighted Post‑Delivery Survey |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Callexa NPS Feedback | Delighted Post‑Delivery Survey |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.8 ★ |
| App Store reviews | 1 | 6(ahead) |
| New reviews, 28 days | 0 | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Callexa NPS Feedback | Delighted Post‑Delivery Survey |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $249/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Callexa NPS Feedback | Delighted Post‑Delivery Survey |
|---|---|---|
| Shopify category rank | #93 | #71(ahead) |
| Shopify App Charts | Not on this week’s charts | #6 on Featured by Shopify in Surveys |
| Built for Shopify | No | No |
| Launched | Dec 12, 2017 | Oct 31, 2014 |
| Languages | 2 | 1 |
| Developer | Copexa GmbH | Delighted, LLC |
FAQ
Callexa NPS Feedback and Delighted Post‑Delivery Survey: common questions
- Is Callexa NPS Feedback or Delighted Post‑Delivery Survey cheaper?
- Only Delighted Post‑Delivery Survey lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Callexa NPS Feedback or Delighted Post‑Delivery Survey?
- On the Shopify App Store: Callexa NPS Feedback 5.0 from 1 reviews and Delighted Post‑Delivery Survey 4.8 from 6 reviews.
- What features does each app list that the other doesn’t?
- Callexa NPS Feedback lists 9 the others don’t mention, such as Analytics, Custom styles, Data export, Embedded forms. Delighted Post‑Delivery Survey lists 1 the others don’t mention, such as Market research. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 18, 2026 for Callexa NPS Feedback, Oct 13, 2026 for Delighted Post‑Delivery Survey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 18, 2026 for Callexa NPS Feedback, Oct 13, 2026 for Delighted Post‑Delivery Survey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.