Callexa NPS Feedback
Get valuable customer feedback with automated NPS surveys.
4 Ratings
5
About this app
Launched: Dec 12, 2017, 12:00:00 AM
Analyze and measure customer sentiment with full automation and customizable survey templates.
Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
- Automated surveys a few days after an order has been shipped.
- Collect valuable comments and feedback in a convenient dashboard.
- Customer satisfaction statistics based on the proven Net Promoter Score.
Features
Survey types
Product feedback
Post-purchase
Customer satisfaction
Net Promoter Score (NPS)
Form customization
Scheduling
Real-time editing
Custom styles
Multi-page
Pop-ups
Multi-language
Conditional logic
Submission management
Data export
Analytics
Email
