Delighted Post‑Delivery Survey

Name: Delighted Post‑Delivery Survey
Rating: 4.9 (7 reviews)
Author: Delighted, LLC

7 Ratings

4.9

Developer

Delighted, LLC

About this app

Launched: Oct 31, 2014, 12:00:00 AM

Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.

Simply connect Delighted to your Shopify store and select the survey delay
Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
Customize your logo and brand for a beautifully branded survey design
Real-time responses will appear in the dashboard to track trends overtime
Works with Shopify POS to capture feedback for customers buying in stores!

Features

Survey types

Market research

Customer satisfaction

Product feedback

Net Promoter Score (NPS)

Submission management

Form customization

Conditional logic

Templates

Multi-language

Pricing Plans

Free Starter

50 responses/ month
1 user
1 Templates Project
Unlimited Surveys
35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

Premium

249

500 responses/ month
10 users
Unlimited Templates
Unlimited Surveys
Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

Delighted Post‑Delivery Survey

7 Ratings

Developer

About this app

Features

Survey types

Submission management

Form customization

Pricing Plans

Free Starter

Premium

Premium Plus

App Insights

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