Asklo AI Assistant | FAQs, Q&A vs Cognito Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Asklo AI Assistant, Jul 30, 2026 for Cognito Assistant.
The short answer
- Asklo AI Assistant lists 14 features Cognito Assistant’s listing doesn’t mention, including AI generation, Collection descriptions, Custom font and color.
Head to head
- United States
- Netherlands
- Belgium
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
PAY AS YOU GO
- · 3 Widgets
- · Edit Answers
- · Pre-built 'Asklo' Widget
- · Real-time Analytics
- · Technical Support via Email
Growth
- · 3 Widgets
- · Edit Answers
- · Pre-built 'Asklo' Widget
- · Real-time Analytics
- · Technical Support via Email
Advanced
- · All in Growth +
- · Custom Intents
- · Klevu Integration
- · Remove Asklo Branding
Elite
- · Additional Product Data
- · All in Advanced +
- · Widget UI Customizations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAsklo AI assistant automatically answers your customers' questions on product pages. Add Asklo AI and instantly answer product questions, queries, Q&A, FAQs and more on product pages. Resolve doubts fast, provide quick support, reduce tickets and calls, and improve product page conversions. Asklo engages shoppers by instantly answering queries on product details, shipping, policies, etc.
Cognito Assistant helps merchants answer FAQ questions without staffing live chat. You can add questions and answers in the app, or import them through a CSV format. A theme app embed adds a chat widget to the Storefront. User asks query. App searches your FAQs and returns closest matching answer. If there is no match, it will display your fallback message and recommend related FAQ questions.
- AI Assistant: Auto-answer product questions, FAQ, Q&A, queries with AI Assistant
- Multi Language: Asklo AI answers customer questions in multiple languages
- Customize Easily: Add custom questions, responses and refine the style and tone
- Engage Shoppers: Easily engage and convert shoppers directly from product pages
- Create and edit FAQ questions and answers in the admin
- Import FAQs at once using a CSV
- Smart search matches customer questions to your FAQs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Asklo AI Assistant |  Cognito Assistant |
|---|---|---|
| Detected stores | 32 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Netherlands, Belgium | Not published |
Reviews
| Measure | Asklo AI Assistant | Cognito Assistant |
|---|---|---|
| App Store rating | 4.1 ★ | Not published |
| App Store reviews | 13 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Asklo AI Assistant | Cognito Assistant |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $79/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | Asklo AI Assistant | Cognito Assistant |
|---|---|---|
| Shopify category rank | #15(ahead) | #69 |
| Shopify App Charts | #8 in FAQ | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 26, 2024 | Jul 27, 2026 |
| Languages | 1 | 1 |
| Developer | Klevu | Cognito Group |
FAQ
Asklo AI Assistant and Cognito Assistant: common questions
- What features does each app list that the other doesn’t?
- Asklo AI Assistant lists 14 the others don’t mention, such as AI generation, Collection descriptions, Custom font and color, Custom templates. Cognito Assistant lists 4 the others don’t mention, such as FAQs, Greetings, Import and export, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Asklo AI Assistant, Jul 30, 2026 for Cognito Assistant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Asklo AI Assistant, Jul 30, 2026 for Cognito Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.