Chaty Chat Buttons & WhatsApp vs Musbu ‑ WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- Chaty Chat Buttons & WhatsApp is detected on 1.5× as many Shopify stores as Musbu: 3,206 vs 2,184 as of Nov 9, 2026.
- On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 333 reviews and Musbu 4.7 from 227 reviews.
- Only Chaty Chat Buttons & WhatsApp lists a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $1.99/month for Musbu.
- Musbu lists 11 features Chaty Chat Buttons & WhatsApp’s listing doesn’t mention, including Cart page, Collection pages, Custom pages.
Head to head
- Japan
- United States
- Mexico
- India
- Spain
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 500 Visitors/month
- · Attention effects for the chat icon
- · Chat channels customization
- · Chat widget customization
- · Custom location for the chat icon
- · Triggers for the chat icon
Basic
- · 10,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Pro
- · 50,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Growth
- · 150,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · Country targeting for the chat icon
- · Page targeting for the chat icon
- · Schedule the appearance of the chat icon
Pro plan
- · Add multiple agents
- · Chat icon position
- · Chat widget customization
- · More customization features
- · Multiple Layouts
- · Page targeting for the chat icon
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button.
Musbu WhatsAp Chat makes it easy for customers to reach your store instantly through a responsive chat button and customizable prefilled messages. Provide fast, convenient support, improve customer satisfaction, and boost sales. With a single, easy-to-use widget, shoppers can contact you via popular messaging apps like WeChat, Messenger, Telegram, and more.
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- You can customize the look and feel of the chat button to match your store.
- The app is easy to install and configure, with no coding required.
- Responsive chat widget that works seamlessly on all devices.
- You can set custom prefilled messages for your customers.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chaty Chat Buttons & WhatsApp |  Musbu |
|---|---|---|
| Detected stores | 3,206(ahead) | 2,184 |
| Net store change, 28 days | −48 | −27 |
| Stores added, 28 days | 21(ahead) | 3 |
| Big-brand share | 8% | 12% |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Japan, United States, Mexico | India, Spain, United Kingdom |
Reviews
| Measure | Chaty Chat Buttons & WhatsApp | Musbu |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.7 ★ |
| App Store reviews | 333(ahead) | 227 |
| New reviews, 28 days | 15 | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chaty Chat Buttons & WhatsApp | Musbu |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $15/month | $1.99/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 1 |
Listing
| Measure | Chaty Chat Buttons & WhatsApp | Musbu |
|---|---|---|
| Shopify category rank | #33 | Not enough data |
| Shopify App Charts | #9 in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 19, 2019 | May 3, 2023 |
| Languages | 1 | 1 |
| Developer | Premio | Codexade |
Switching movement
1 store dropped one and added the other in the last 180 days
FAQ
Chaty Chat Buttons & WhatsApp and Musbu: common questions
- Which is more popular, Chaty Chat Buttons & WhatsApp or Musbu?
- Chaty Chat Buttons & WhatsApp is detected on 1.5× as many Shopify stores as Musbu: 3,206 vs 2,184 as of Nov 9, 2026.
- Is Chaty Chat Buttons & WhatsApp or Musbu cheaper?
- Only Chaty Chat Buttons & WhatsApp lists a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $1.99/month for Musbu. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chaty Chat Buttons & WhatsApp or Musbu?
- On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 333 reviews and Musbu 4.7 from 227 reviews.
- What features does each app list that the other doesn’t?
- Chaty Chat Buttons & WhatsApp lists 8 the others don’t mention, such as Business hours, Custom, Fonts, Sale banners. Musbu lists 11 the others don’t mention, such as Cart page, Collection pages, Custom pages, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Are stores switching between Chaty Chat Buttons & WhatsApp and Musbu?
- 1 store dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.