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  1. Shopify apps
  3. Compare
  5. BestChat: AI Chatbot+Live Chat vs Shopify Inbox

Shopify app comparison

BestChat: AI Chatbot+Live Chat vs Shopify Inbox — adoption, reviews, and pricing compared with real detection data

Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.

Shared ChatShared Apparel & AccessoriesShared Home & GardenShared Health & Beauty

Combined detected footprint

193,851

detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.

Quick answer

As of Aug 12, 2026 for BestChat: AI Chatbot+Live Chat and Aug 16, 2026 for Shopify Inbox, BestChat: AI Chatbot+Live Chat is detected on 361 Shopify stores vs 193,490 for Shopify Inbox.

Side-by-side stats

Adoption, reviews, and pricing

SignalBestChat: AI Chatbot+Live ChatShopify Inbox
Detected stores361as of Aug 12, 2026193,490as of Aug 16, 2026
Reviews250 reviews8,096 reviews
Rating4.84.6
Pricing postureFree plan availablePrice: Free
Top categoriesApparel & Accessories, Home & Garden, Health & BeautyApparel & Accessories, Home & Garden, Health & Beauty
Top countriesUnited States, Australia, United KingdomUnited States, United Kingdom, Australia
Momentum bandNo positive or neutral public bandNo positive or neutral public band

Switching movement

5 brands dropped one and added the other in the last 180 days

see which way they moved

FAQ

Comparison notes

Which app has more detected Shopify stores, BestChat: AI Chatbot+Live Chat or Shopify Inbox?

Shopify Inbox has the larger detected footprint with 193,490 detected stores.

Does Shoplist show exact merchants switching between BestChat: AI Chatbot+Live Chat and Shopify Inbox?

The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.

What data powers these Shopify app comparisons?

Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.