Which app has more detected Shopify stores, BestChat: AI Chatbot+Live Chat or Shopify Inbox?
Shopify Inbox has the larger detected footprint with 196,496 detected stores.
Shopify app comparison
BestChat: AI Chatbot+Live Chat vs Shopify Inbox— adoption, reviews, and pricing compared with real detection data
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Shared ChatShared Apparel & AccessoriesShared Home & GardenShared Health & Beauty
Combined detected footprint
196,863
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Jun 19, 2026, BestChat: AI Chatbot+Live Chat is detected on 367 Shopify stores vs 196,496 for Shopify Inbox.
Side-by-side stats
Adoption, reviews, and pricing
| Signal | BestChat: AI Chatbot+Live Chat | Shopify Inbox |
|---|---|---|
| Detected stores | 367as of Jun 19, 2026 | 196,496as of Jun 19, 2026 |
| Reviews | 250 reviews | 7,912 reviews |
| Rating | 4.8 | 4.7 |
| Pricing posture | Free plan available | Price: Free |
| Top categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top countries | United States, Australia, United Kingdom | United States, United Kingdom, Australia |
| Momentum band | No positive or neutral public band | No positive or neutral public band |
Switching movement
6 brands dropped one and added the other in the last 180 days
FAQ
Comparison notes
Does Shoplist show exact merchants switching between BestChat: AI Chatbot+Live Chat and Shopify Inbox?
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
What data powers these Shopify app comparisons?
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.