Which app has more detected Shopify stores, Shopify Inbox or Zipchat AI Chatbot & Live Chat?
Shopify Inbox has the larger detected footprint with 218,089 detected stores.
Shopify Inbox vs Zipchat AI Chatbot & Live Chat
Adoption, reviews and pricing compared with real detection data: detected stores, review volume, pricing, top categories, countries and momentum.
Both: ChatBoth: Apparel & AccessoriesBoth: Home & GardenBoth: Health & Beauty
Quick answer
As of Oct 31, 2026, Shopify Inbox is detected on 218,089 Shopify stores vs 1,208 for Zipchat AI Chatbot & Live Chat.
Side by side
Adoption, reviews, and pricing
| Signal | Shopify Inbox | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | 218,089 | 1,208 |
| Reviews | 8,204 reviews | 231 reviews |
| Rating | 4.6 | 4.8 |
| Pricing | Free | Free plan available |
| Top categories | Apparel & Accessories, Home & Garden, Health & Beauty | Health & Beauty, Apparel & Accessories, Home & Garden |
| Top countries | United States, United Kingdom | United States, United Kingdom |
| 28-day net stores | +2,351 (estimated) | +21 (estimated) |
| Shopify App Charts | Not on this week’s charts | #22 in Chat |
| Shopify category rank |
Switching movement
30 brands dropped one and added the other in the last 180 days
FAQ
Comparison notes
Does Shoplist show exact merchants switching between Shopify Inbox and Zipchat AI Chatbot & Live Chat?
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
What data powers these Shopify app comparisons?
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and the 28-day net store change for each app when available.