About this app
Launched: Oct 3, 2024, 12:00:00 AM
Automate your customer support with Chad AI agent + helpdesk.
Overwhelmed by support tickets? Meet Chad. Our intelligent self-service platform lets your customers resolve most routine issues instantly, 24/7. Designed with you in mind, Chad makes setup a breeze—just copy and paste your store policy, and you’re ready to go. Say goodbye to ticket backlogs, macros, dialog trees, and complex workflows. Say hello to seamless efficiency. Chad takes care of the repetitive tasks, so you can focus on what truly matters—innovating and growing your business.
- A chatbot that just works! AI + always an escape hatch = no more dialog loops!
- Track order and shipping status with over 1,500 couriers supported worldwide
- Let your customers edit their address / items ordered before order gets shipped
- Connects to your support inbox = never miss a ticket again
- Easy set up! The AI automatically learns from your website and old CX tickets.
Features
Workflow automation
Order tracking
Ticketing
Analytics
Escalation
Customer notifications
Auto-reply
Rule-based triggers
Channels
Chatbot
Email
Help center
Self-service
FAQs
Contact form
Pricing Plans
Free
0
- 1,500 orders per month
- Unlimited agent seats
- Unlimited tickets
- Self-serve Track / Cancel / Edit Order
- Customizable FAQ
Pro
109
- 5,000 orders per month
- Everything in Free, plus:
- Self-serve Edit Shipping Address
- Self-serve Returns & Exchanges
- Returnless Refunds
